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Backup is failing db_FLISTsend: db_end_sts() failed: network read failed (42)

techie007
Level 3

Hi All , 

Please help me in the below issue.

 

Master Server-Linux

Media Server -Windows -2008 

Client -Linux

Netbackup -7.5.0.6

 

Backup of a linux client for / filesystem is failing with error "db_FLISTsend: db_end_sts() failed: network read failed (42)" , it starts writing the backup for a minute or two and it failed after that , on the other hand backup for the same client for different mount point is completing sucessully.

 

There is a firewall between master , media and client

 

Check the following logs

 

 

>BPBRM :

 

db_end: Need to collect reply

 <2> get_long_base: (1) cannot read (byte 1) from network: Connection timed out.

<2> db_getdata: get_string() failed: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.  (10060) network read error (-3) WSAGetLastError(): 0

 <2> db_end: no DONE from db_getreply(): network read failed

 <2> db_FLISTsend: db_end_sts() failed: network read failed (42)

<16> bpbrm main: db_FLISTsend failed: network read failed (42)

 <2> set_job_details: Tfile (4152479): LOG 1396360459 16 bpbrm 7236 db_FLISTsend failed: network read failed (42)

 

 <2> send_job_file:  ftype = 3 msg len = 75, msg = LOG 1396360459 16 bpbrm 7236 db_FLISTsend failed: network read failed (42)

 

<2> set_job_details: 4 bpbkar32 42167 done. status: 42: network read failed

 

 <2> send_job_file: ftype = 3 msg len = 70, msg = LOG 1396360637 4 bpbkar32 42167 done. status: 42: network read failed

 

<2> bpbrm Exit: client backup EXIT STATUS 42: network read failed

 <2> vnet_close_socket_safely: [vnet.c:2029] safe close 0 0x0

 <2> job_monitoring_exex: ACK disconnect

 

BPBKAR:

 

bpbkar sighandler: ERR - bpbkar killed by SIGPIPE

 bpbkar sighandler: INF - ignoring additional SIGPIPE signals

 bpbkar Exit: ERR - bpbkar FATAL exit status = 40: network connection broken

 bpbkar Exit: INF - EXIT STATUS 40: network connection broken

 bpbkar Exit: INF - Close of stdout complete

 bpbkar Exit: INF - setenv FINISHED=0

 

Appreciate for all of your help

2 REPLIES 2

Kunal_Parmar
Level 2

 

Hi,

Looks like there is something on that filesystem that bpbkar has trouble reading/accessing.

 

I would suggest create bpbkar debug log :

http://www.symantec.com/business/support/index?page=content&id=TECH31513

 

and then see where it gets stuck at?

 

Check if there is any nested mountpoint which might be stale.

 

Regards,

Kunal

Marianne
Level 6
Partner    VIP    Accredited Certified

Just wondering if this was also caused by the 'change in hosts file' as in this post?

NBPEM is spawning many process