Backup is not completed - Connection timeout is <300> seconds.

[NBU_BEX_Support]

Hello Folks! I need some help!

I have a problem in my Netbackup environment.

The backup is not completed in a client, because just stay on status "Connection timeout is <300> seconds". No change from this status.

15/01/2014 17:17:15 - Info nbjm(pid=3920) starting backup job (jobid=116434) for client srvvm63, policy srvvm63-sql_server, schedule Diario  
15/01/2014 17:17:15 - Info nbjm(pid=3920) requesting MEDIA_SERVER_WITH_ATTRIBUTES resources from RB for backup job (jobid=116434, request id:{30A7A23C-5CDB-41E2-BD49-B2D33D29F3B5})  
15/01/2014 17:17:15 - requesting resource srv03-hcart-robot-tld-1
15/01/2014 17:17:15 - requesting resource srv03.grupomaggi.corp.NBU_CLIENT.MAXJOBS.srvvm63
15/01/2014 17:17:15 - requesting resource srv03.grupomaggi.corp.NBU_POLICY.MAXJOBS.srvvm63-sql_server
15/01/2014 17:17:15 - granted resource srv03.grupomaggi.corp.NBU_CLIENT.MAXJOBS.srvvm63
15/01/2014 17:17:15 - granted resource srv03.grupomaggi.corp.NBU_POLICY.MAXJOBS.srvvm63-sql_server
15/01/2014 17:17:15 - granted resource srv03-hcart-robot-tld-1
15/01/2014 17:17:15 - estimated 0 Kbytes needed
15/01/2014 17:17:15 - Info nbjm(pid=3920) started backup job for client srvvm63, policy srvvm63-sql_server, schedule Diario on storage unit srv03-hcart-robot-tld-1
15/01/2014 17:17:16 - started process bpbrm (8064)
15/01/2014 17:17:17 - Info bpbrm(pid=8064) srvvm63 is the host to backup data from     
15/01/2014 17:17:17 - Info bpbrm(pid=8064) reading file list from client        
15/01/2014 17:17:17 - connecting
15/01/2014 17:17:20 - Info bpbrm(pid=8064) starting bphdb on client         
15/01/2014 17:17:20 - Info bphdb(pid=1664) Backup started           
15/01/2014 17:17:20 - connected; connect time: 00:00:03
15/01/2014 17:17:24 - Info dbclient(pid=4460) INF - BACKUP STARTED USING        
15/01/2014 17:17:24 - Info dbclient(pid=4460) Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64)    
15/01/2014 17:17:24 - Info dbclient(pid=4460) Apr  2 2010 15:48:46        
15/01/2014 17:17:24 - Info dbclient(pid=4460) Copyright (c) Microsoft Corporation         
15/01/2014 17:17:24 - Info dbclient(pid=4460) Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
15/01/2014 17:17:24 - Info dbclient(pid=4460) Batch = C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch, Op# = 1      
15/01/2014 17:17:24 - Info dbclient(pid=4460) INF - Using backup image SRVVM63.MSSQL7.SRVVM63.db.Creditflow_AMaggi_Des.~.7.001of001.20140115171723..C       
15/01/2014 17:17:24 - Info dbclient(pid=4460) INF - backup database "Creditflow_AMaggi_Des" to VIRTUAL_DEVICE='VNBU0-4460-4400-1389817044' with  compression,  stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2
15/01/2014 17:17:25 - Info dbclient(pid=4460) INF - Number of stripes: 1, Number of buffers per stripe 2.
15/01/2014 17:17:25 - Info dbclient(pid=4460) INF - Created VDI object for SQL Server instance <SRVVM63>. Connection timeout is <300> seconds.

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Anyone has seen this error? I appreciate if could help me.

[revarooo]

Try changing the CLIENT_READ_TIMEOUT on the media server - the default is 300 seconds. Try setting it to 900, repeat and see if the error re-occurs, if it does and 900 pops up, increase further.

www.symantec.com/business/support/index?page=content&id=HOWTO13869

If your media server is unix/linux add CLIENT_READ_TIMEOUT = 900 to the /usr/openv/netbackup/bp.conf file

[NBU_BEX_Support]

Hi revaroo!

Thank you for help me....so, when I go to change in the Media properties, An error occurs:

Unable to save data on some Hosts. This erro is "file write failed (14)."

My server run on W2K8 R2

Do you know what means?

[NBU_BEX_Support]

Hi! revaroo!

I can change the CLIENT_READ_TIMEOUT, ​​but when I start the Job again, it still shows "300 seconds.

Where did I Wrong? I just restart the application!

I wait!

Tks!

[revarooo]

ahhh change

VDITIMEOUTSECONDS XXXX in the batch file located

• install_path\NetBackup\DbExt\MsSql\ 

http://www.symantec.com/business/support/index?page=content&id=TECH127055

Page 114

So something like:

VDITIMEOUTSECONDS 900

[NBU_BEX_Support]

Actually I changed what you asked "client_read_timeout". But when I start up again, the status is shown: INF - Created VDI object for SQL Server instance <SRVVM63>. Connection timeout is <300> seconds.

[NBU_BEX_Support]

It is located on the client , right?

[Marianne]

Yes. On the Client. Where the script (batch file) was created....

Can we go back to the beginning, please...

Is this a new SQL backup that has never worked before?

You have selected W2003/W2008 as OS and NBU 7.1 and earlier as NBU version.

Are the Client, Master and Media server all on same OS?

Which NBU version and patch level?

Have you confirm connectivity between Master and Client?
and connectivity when connection is initiated on Client?

Have you created log folders on client, master and media server?

On client: bpcd and dbclient
On master: bprd (restart NetBackup Request service after creating log folder)
On media server: bpbrm and bptm

Have you tried to run a manual backup from the client using the NBU for SQL GUI?

[NBU_BEX_Support]

On the Client. Where the script (batch file) was created....
R=I cant find any bacth file in this path (install_path\NetBackup\DbExt\MsSql\)

Can we go back to the beginning, please...
R=Sure!

Is this a new SQL backup that has never worked before?
R= It Was being backed up normally.

You have selected W2003/W2008 as OS and NBU 7.1 and earlier as NBU version.
R= Yes...it is selected without qualifyed name. Just "SRV63" and like W2003/W2008. NBU Version 7.1.0.4

Are the Client, Master and Media server all on same OS?
R= Yes...all same OS W2K8 R2

Which NBU version and patch level?
R= NBU Version 7.1.0.4 - Hotfix 4

Have you confirm connectivity between Master and Client?
R= Yes. All Connected.

and connectivity when connection is initiated on Client?
R= Yes

Have you created log folders on client, master and media server?
R= No...I Haven't Created Log...

On client: bpcd and dbclient
On master: bprd (restart NetBackup Request service after creating log folder)
On media server: bpbrm and bptm


Have you tried to run a manual backup from the client using the NBU for SQL GUI?
Yes...so return this error "Server status = 245"

[Marianne]

I cant find any bacth file in this path (install_path\NetBackup\DbExt\MsSql\)

We see the following in your opening post:

Batch = C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch, 

Are you saying it is no longer there?

Status 245 confirms that we need log files. Especially bprd on the master.

Let us know what happens once you have increased the VDI Timeout in the backup script.

[NBU_BEX_Support]

Ok...I found in this path the file "backup_full.bch". So, I open it and I dont see "VDI Timeout". Need I to insert this information in this file?

Abou t error 245, I´ll enable the log on the master server.

I Wait!

[Will_Restore]

revaroo says above

...

So something like:

VDITIMEOUTSECONDS 900

[Marianne]

Yes. You need to add it.

VDITIMEOUTSECONDS is not a default parameter.

[NBU_BEX_Support]

Hi!

I cant add, because it say "Acess Denied"..How I do?

[revarooo]

Login as the administrator! and edit the file!

[NBU_BEX_Support]

Ok! I'll ask the client for permission to change the file. Once you get change is to insert only the last line of the file "VDITIMEOUTSECONDS 900", right?

[NBU_BEX_Support]

I got edit the file and I insert 'VDITIMEOUTSECONDS 900". It´s correct?

OPERATION BACKUP
DATABASE $ALL
SQLHOST "SRVVM63"
NBSERVER "SRV03.GRUPOMAGGI.CORP"
MAXTRANSFERSIZE 6
BLOCKSIZE 7
POLICY srvvm63-sql_server
NUMBUFS 2
SQLCOMPRESSION TRUE
ENDOPER TRUE
VDITIMEOUTSECONDS 900
 

But I started the Job, and show "900 seconds" but time spent 8 minutes and have not started the backup

I wait!

[NBU_BEX_Support]

After 40 minutes, the backup not yet started.

LOG:

16/01/2014 17:13:39 - Info nbjm(pid=7348) starting backup job (jobid=116638) for client SRVVM63.grupomaggi.corp, policy srvvm63-sql_server, schedule Diario  
16/01/2014 17:13:39 - Info nbjm(pid=7348) requesting MEDIA_SERVER_WITH_ATTRIBUTES resources from RB for backup job (jobid=116638, request id:{F5125060-45F8-40ED-A885-49B38B86EEBE})  
16/01/2014 17:13:39 - requesting resource srv03-hcart-robot-tld-1
16/01/2014 17:13:39 - requesting resource srv03.grupomaggi.corp.NBU_CLIENT.MAXJOBS.SRVVM63.grupomaggi.corp
16/01/2014 17:13:39 - requesting resource srv03.grupomaggi.corp.NBU_POLICY.MAXJOBS.srvvm63-sql_server
16/01/2014 17:13:39 - granted resource srv03.grupomaggi.corp.NBU_CLIENT.MAXJOBS.SRVVM63.grupomaggi.corp
16/01/2014 17:13:39 - granted resource srv03.grupomaggi.corp.NBU_POLICY.MAXJOBS.srvvm63-sql_server
16/01/2014 17:13:39 - granted resource srv03-hcart-robot-tld-1
16/01/2014 17:13:40 - estimated 0 Kbytes needed
16/01/2014 17:13:40 - Info nbjm(pid=7348) started backup job for client SRVVM63.grupomaggi.corp, policy srvvm63-sql_server, schedule Diario on storage unit srv03-hcart-robot-tld-1
16/01/2014 17:13:40 - started process bpbrm (7432)
16/01/2014 17:13:41 - Info bpbrm(pid=7432) SRVVM63.grupomaggi.corp is the host to backup data from     
16/01/2014 17:13:41 - Info bpbrm(pid=7432) reading file list from client        
16/01/2014 17:13:41 - connecting
16/01/2014 17:13:44 - Info bpbrm(pid=7432) starting bphdb on client         
16/01/2014 17:13:44 - connected; connect time: 00:00:03
16/01/2014 17:13:45 - Info bphdb(pid=3804) Backup started           
16/01/2014 17:13:48 - Info dbclient(pid=3288) INF - BACKUP STARTED USING        
16/01/2014 17:13:48 - Info dbclient(pid=3288) Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64)    
16/01/2014 17:13:48 - Info dbclient(pid=3288) Apr  2 2010 15:48:46        
16/01/2014 17:13:48 - Info dbclient(pid=3288) Copyright (c) Microsoft Corporation         
16/01/2014 17:13:48 - Info dbclient(pid=3288) Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
16/01/2014 17:13:48 - Info dbclient(pid=3288) Batch = C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch, Op# = 1      
16/01/2014 17:13:48 - Info dbclient(pid=3288) INF - Using backup image SRVVM63.MSSQL7.SRVVM63.db.Creditflow_AMaggi_Des.~.7.001of001.20140116171347..C       
16/01/2014 17:13:48 - Info dbclient(pid=3288) INF - backup database "Creditflow_AMaggi_Des" to VIRTUAL_DEVICE='VNBU0-3288-1044-1389903228' with  compression,  stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2
16/01/2014 17:13:49 - Info dbclient(pid=3288) INF - Number of stripes: 1, Number of buffers per stripe 2.
16/01/2014 17:13:49 - Info dbclient(pid=3288) INF - Created VDI object for SQL Server instance <SRVVM63>. Connection timeout is <300> seconds.
16/01/2014 17:18:52 - Info dbclient(pid=3288) ERR - Error in GetConfiguration: 0x80770003.       
16/01/2014 17:18:52 - Info dbclient(pid=3288)     CONTINUATION: - The api was waiting and the timeout interval had elapsed.
16/01/2014 17:18:57 - Info dbclient(pid=3288) ERR - Error in VDS->Close: 0x80770004.       
16/01/2014 17:18:57 - Info dbclient(pid=3288)     CONTINUATION: - An abort request is preventing anything except termination actions.
16/01/2014 17:18:58 - Info dbclient(pid=3288) INF - OPERATION #1 of batch C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch FAILED with STATUS 1 (0 is normal). Elapsed time = 311(311) seconds.
16/01/2014 17:19:02 - Info dbclient(pid=3288) INF - BACKUP STARTED USING        
16/01/2014 17:19:02 - Info dbclient(pid=3288) Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64)    
16/01/2014 17:19:02 - Info dbclient(pid=3288) Apr  2 2010 15:48:46        
16/01/2014 17:19:02 - Info dbclient(pid=3288) Copyright (c) Microsoft Corporation         
16/01/2014 17:19:02 - Info dbclient(pid=3288) Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
16/01/2014 17:19:02 - Info dbclient(pid=3288) Batch = C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch, Op# = 2      
16/01/2014 17:19:02 - Info dbclient(pid=3288) INF - Using backup image SRVVM63.MSSQL7.SRVVM63.db.Creditflow_AMaggi_Integracao.~.7.001of001.20140116171901..C       
16/01/2014 17:19:02 - Info dbclient(pid=3288) INF - backup database "Creditflow_AMaggi_Integracao" to VIRTUAL_DEVICE='VNBU0-3288-908-1389903542' with  compression,  stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2
16/01/2014 17:19:02 - Info dbclient(pid=3288) INF - Number of stripes: 1, Number of buffers per stripe 2.
16/01/2014 17:19:02 - Info dbclient(pid=3288) INF - Created VDI object for SQL Server instance <SRVVM63>. Connection timeout is <900> seconds.
16/01/2014 17:34:03 - Info dbclient(pid=3288) ERR - Error in GetConfiguration: 0x80770003.       
16/01/2014 17:34:03 - Info dbclient(pid=3288)     CONTINUATION: - The api was waiting and the timeout interval had elapsed.
16/01/2014 17:34:08 - Info dbclient(pid=3288) ERR - Error in VDS->Close: 0x80770004.       
16/01/2014 17:34:08 - Info dbclient(pid=3288)     CONTINUATION: - An abort request is preventing anything except termination actions.
16/01/2014 17:34:09 - Info dbclient(pid=3288) INF - OPERATION #2 of batch C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch FAILED with STATUS 1 (0 is normal). Elapsed time = 908(908) seconds.
16/01/2014 17:34:13 - Info dbclient(pid=3288) INF - BACKUP STARTED USING        
16/01/2014 17:34:13 - Info dbclient(pid=3288) Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64)    
16/01/2014 17:34:13 - Info dbclient(pid=3288) Apr  2 2010 15:48:46        
16/01/2014 17:34:13 - Info dbclient(pid=3288) Copyright (c) Microsoft Corporation         
16/01/2014 17:34:13 - Info dbclient(pid=3288) Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
16/01/2014 17:34:13 - Info dbclient(pid=3288) Batch = C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch, Op# = 3      
16/01/2014 17:34:13 - Info dbclient(pid=3288) INF - Using backup image SRVVM63.MSSQL7.SRVVM63.db.master.~.7.001of001.20140116173412..C       
16/01/2014 17:34:13 - Info dbclient(pid=3288) INF - backup database "master" to VIRTUAL_DEVICE='VNBU0-3288-5064-1389904453' with  compression,  stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2
16/01/2014 17:34:13 - Info dbclient(pid=3288) INF - Number of stripes: 1, Number of buffers per stripe 2.
16/01/2014 17:34:13 - Info dbclient(pid=3288) INF - Created VDI object for SQL Server instance <SRVVM63>. Connection timeout is <900> seconds.

[Will_Restore]

Check on the client for errant dbbackup.exe processes, kill them and try the backup again.

[NBU_BEX_Support]

So, after almost 52 minutes, the backup was completed, but with a "attention" follows:

16/01/2014 17:13:39 - Info nbjm(pid=7348) starting backup job (jobid=116638) for client SRVVM63.grupomaggi.corp, policy srvvm63-sql_server, schedule Diario  
16/01/2014 17:13:39 - Info nbjm(pid=7348) requesting MEDIA_SERVER_WITH_ATTRIBUTES resources from RB for backup job (jobid=116638, request id:{F5125060-45F8-40ED-A885-49B38B86EEBE})  
16/01/2014 17:13:39 - requesting resource srv03-hcart-robot-tld-1
16/01/2014 17:13:39 - requesting resource srv03.grupomaggi.corp.NBU_CLIENT.MAXJOBS.SRVVM63.grupomaggi.corp
16/01/2014 17:13:39 - requesting resource srv03.grupomaggi.corp.NBU_POLICY.MAXJOBS.srvvm63-sql_server
16/01/2014 17:13:39 - granted resource srv03.grupomaggi.corp.NBU_CLIENT.MAXJOBS.SRVVM63.grupomaggi.corp
16/01/2014 17:13:39 - granted resource srv03.grupomaggi.corp.NBU_POLICY.MAXJOBS.srvvm63-sql_server
16/01/2014 17:13:39 - granted resource srv03-hcart-robot-tld-1
16/01/2014 17:13:40 - estimated 0 Kbytes needed
16/01/2014 17:13:40 - Info nbjm(pid=7348) started backup job for client SRVVM63.grupomaggi.corp, policy srvvm63-sql_server, schedule Diario on storage unit srv03-hcart-robot-tld-1
16/01/2014 17:13:40 - started process bpbrm (7432)
16/01/2014 17:13:41 - Info bpbrm(pid=7432) SRVVM63.grupomaggi.corp is the host to backup data from     
16/01/2014 17:13:41 - Info bpbrm(pid=7432) reading file list from client        
16/01/2014 17:13:41 - connecting
16/01/2014 17:13:44 - Info bpbrm(pid=7432) starting bphdb on client         
16/01/2014 17:13:44 - connected; connect time: 00:00:03
16/01/2014 17:13:45 - Info bphdb(pid=3804) Backup started           
16/01/2014 17:13:48 - Info dbclient(pid=3288) INF - BACKUP STARTED USING        
16/01/2014 17:13:48 - Info dbclient(pid=3288) Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64)    
16/01/2014 17:13:48 - Info dbclient(pid=3288) Apr  2 2010 15:48:46        
16/01/2014 17:13:48 - Info dbclient(pid=3288) Copyright (c) Microsoft Corporation         
16/01/2014 17:13:48 - Info dbclient(pid=3288) Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
16/01/2014 17:13:48 - Info dbclient(pid=3288) Batch = C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch, Op# = 1      
16/01/2014 17:13:48 - Info dbclient(pid=3288) INF - Using backup image SRVVM63.MSSQL7.SRVVM63.db.Creditflow_AMaggi_Des.~.7.001of001.20140116171347..C       
16/01/2014 17:13:48 - Info dbclient(pid=3288) INF - backup database "Creditflow_AMaggi_Des" to VIRTUAL_DEVICE='VNBU0-3288-1044-1389903228' with  compression,  stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2
16/01/2014 17:13:49 - Info dbclient(pid=3288) INF - Number of stripes: 1, Number of buffers per stripe 2.
16/01/2014 17:13:49 - Info dbclient(pid=3288) INF - Created VDI object for SQL Server instance <SRVVM63>. Connection timeout is <300> seconds.
16/01/2014 17:18:52 - Info dbclient(pid=3288) ERR - Error in GetConfiguration: 0x80770003.       
16/01/2014 17:18:52 - Info dbclient(pid=3288)     CONTINUATION: - The api was waiting and the timeout interval had elapsed.
16/01/2014 17:18:57 - Info dbclient(pid=3288) ERR - Error in VDS->Close: 0x80770004.       
16/01/2014 17:18:57 - Info dbclient(pid=3288)     CONTINUATION: - An abort request is preventing anything except termination actions.
16/01/2014 17:18:58 - Info dbclient(pid=3288) INF - OPERATION #1 of batch C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch FAILED with STATUS 1 (0 is normal). Elapsed time = 311(311) seconds.
16/01/2014 17:19:02 - Info dbclient(pid=3288) INF - BACKUP STARTED USING        
16/01/2014 17:19:02 - Info dbclient(pid=3288) Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64)    
16/01/2014 17:19:02 - Info dbclient(pid=3288) Apr  2 2010 15:48:46        
16/01/2014 17:19:02 - Info dbclient(pid=3288) Copyright (c) Microsoft Corporation         
16/01/2014 17:19:02 - Info dbclient(pid=3288) Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
16/01/2014 17:19:02 - Info dbclient(pid=3288) Batch = C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch, Op# = 2      
16/01/2014 17:19:02 - Info dbclient(pid=3288) INF - Using backup image SRVVM63.MSSQL7.SRVVM63.db.Creditflow_AMaggi_Integracao.~.7.001of001.20140116171901..C       
16/01/2014 17:19:02 - Info dbclient(pid=3288) INF - backup database "Creditflow_AMaggi_Integracao" to VIRTUAL_DEVICE='VNBU0-3288-908-1389903542' with  compression,  stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2
16/01/2014 17:19:02 - Info dbclient(pid=3288) INF - Number of stripes: 1, Number of buffers per stripe 2.
16/01/2014 17:19:02 - Info dbclient(pid=3288) INF - Created VDI object for SQL Server instance <SRVVM63>. Connection timeout is <900> seconds.
16/01/2014 17:34:03 - Info dbclient(pid=3288) ERR - Error in GetConfiguration: 0x80770003.       
16/01/2014 17:34:03 - Info dbclient(pid=3288)     CONTINUATION: - The api was waiting and the timeout interval had elapsed.
16/01/2014 17:34:08 - Info dbclient(pid=3288) ERR - Error in VDS->Close: 0x80770004.       
16/01/2014 17:34:08 - Info dbclient(pid=3288)     CONTINUATION: - An abort request is preventing anything except termination actions.
16/01/2014 17:34:09 - Info dbclient(pid=3288) INF - OPERATION #2 of batch C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch FAILED with STATUS 1 (0 is normal). Elapsed time = 908(908) seconds.
16/01/2014 17:34:13 - Info dbclient(pid=3288) INF - BACKUP STARTED USING        
16/01/2014 17:34:13 - Info dbclient(pid=3288) Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64)    
16/01/2014 17:34:13 - Info dbclient(pid=3288) Apr  2 2010 15:48:46        
16/01/2014 17:34:13 - Info dbclient(pid=3288) Copyright (c) Microsoft Corporation         
16/01/2014 17:34:13 - Info dbclient(pid=3288) Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
16/01/2014 17:34:13 - Info dbclient(pid=3288) Batch = C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch, Op# = 3      
16/01/2014 17:34:13 - Info dbclient(pid=3288) INF - Using backup image SRVVM63.MSSQL7.SRVVM63.db.master.~.7.001of001.20140116173412..C       
16/01/2014 17:34:13 - Info dbclient(pid=3288) INF - backup database "master" to VIRTUAL_DEVICE='VNBU0-3288-5064-1389904453' with  compression,  stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2
16/01/2014 17:34:13 - Info dbclient(pid=3288) INF - Number of stripes: 1, Number of buffers per stripe 2.
16/01/2014 17:34:13 - Info dbclient(pid=3288) INF - Created VDI object for SQL Server instance <SRVVM63>. Connection timeout is <900> seconds.
16/01/2014 17:49:14 - Info dbclient(pid=3288) ERR - Error in GetConfiguration: 0x80770003.       
16/01/2014 17:49:14 - Info dbclient(pid=3288)     CONTINUATION: - The api was waiting and the timeout interval had elapsed.
16/01/2014 17:49:19 - Info dbclient(pid=3288) ERR - Error in VDS->Close: 0x80770004.       
16/01/2014 17:49:19 - Info dbclient(pid=3288)     CONTINUATION: - An abort request is preventing anything except termination actions.
16/01/2014 17:49:19 - Info dbclient(pid=3288) INF - OPERATION #3 of batch C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch FAILED with STATUS 1 (0 is normal). Elapsed time = 908(908) seconds.
16/01/2014 17:49:24 - Info dbclient(pid=3288) INF - BACKUP STARTED USING        
16/01/2014 17:49:24 - Info dbclient(pid=3288) Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64)    
16/01/2014 17:49:24 - Info dbclient(pid=3288) Apr  2 2010 15:48:46        
16/01/2014 17:49:24 - Info dbclient(pid=3288) Copyright (c) Microsoft Corporation         
16/01/2014 17:49:24 - Info dbclient(pid=3288) Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
16/01/2014 17:49:24 - Info dbclient(pid=3288) Batch = C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch, Op# = 4      
16/01/2014 17:49:24 - Info dbclient(pid=3288) INF - Using backup image SRVVM63.MSSQL7.SRVVM63.db.model.~.7.001of001.20140116174923..C       
16/01/2014 17:49:24 - Info dbclient(pid=3288) INF - backup database "model" to VIRTUAL_DEVICE='VNBU0-3288-4884-1389905364' with  compression,  stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2
16/01/2014 17:49:24 - Info dbclient(pid=3288) INF - Number of stripes: 1, Number of buffers per stripe 2.
16/01/2014 17:49:24 - Info dbclient(pid=3288) INF - Created VDI object for SQL Server instance <SRVVM63>. Connection timeout is <900> seconds.
16/01/2014 17:50:46 - Info dbclient(pid=3288) INF - Thread has been closed for stripe #0    
16/01/2014 17:50:51 - Info dbclient(pid=3288) INF - OPERATION #4 of batch C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch SUCCEEDED with STATUS 0 (0 is normal). Elapsed time = 89(1) seconds
16/01/2014 17:50:55 - Info dbclient(pid=3288) INF - BACKUP STARTED USING        
16/01/2014 17:50:55 - Info dbclient(pid=3288) Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64)    
16/01/2014 17:50:55 - Info dbclient(pid=3288) Apr  2 2010 15:48:46        
16/01/2014 17:50:55 - Info dbclient(pid=3288) Copyright (c) Microsoft Corporation         
16/01/2014 17:50:55 - Info dbclient(pid=3288) Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
16/01/2014 17:50:55 - Info dbclient(pid=3288) Batch = C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch, Op# = 5      
16/01/2014 17:50:56 - Info dbclient(pid=3288) INF - Using backup image SRVVM63.MSSQL7.SRVVM63.db.msdb.~.7.001of001.20140116175054..C       
16/01/2014 17:50:56 - Info dbclient(pid=3288) INF - backup database "msdb" to VIRTUAL_DEVICE='VNBU0-3288-2272-1389905456' with  compression,  stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2
16/01/2014 17:50:56 - Info dbclient(pid=3288) INF - Number of stripes: 1, Number of buffers per stripe 2.
16/01/2014 17:50:56 - Info dbclient(pid=3288) INF - Created VDI object for SQL Server instance <SRVVM63>. Connection timeout is <900> seconds.
16/01/2014 17:52:47 - Info dbclient(pid=3288) INF - Thread has been closed for stripe #0    
16/01/2014 17:52:53 - Info dbclient(pid=3288) INF - OPERATION #5 of batch C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch SUCCEEDED with STATUS 0 (0 is normal). Elapsed time = 120(2) seconds
16/01/2014 17:52:57 - Info dbclient(pid=3288) INF - BACKUP STARTED USING        
16/01/2014 17:52:57 - Info dbclient(pid=3288) Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64)    
16/01/2014 17:52:57 - Info dbclient(pid=3288) Apr  2 2010 15:48:46        
16/01/2014 17:52:57 - Info dbclient(pid=3288) Copyright (c) Microsoft Corporation         
16/01/2014 17:52:57 - Info dbclient(pid=3288) Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
16/01/2014 17:52:57 - Info dbclient(pid=3288) Batch = C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch, Op# = 6      
16/01/2014 17:52:58 - Info dbclient(pid=3288) INF - Using backup image SRVVM63.MSSQL7.SRVVM63.db.ReportServer.~.7.001of001.20140116175257..C       
16/01/2014 17:52:58 - Info dbclient(pid=3288) INF - backup database "ReportServer" to VIRTUAL_DEVICE='VNBU0-3288-5052-1389905578' with  compression,  stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2
16/01/2014 17:52:58 - Info dbclient(pid=3288) INF - Number of stripes: 1, Number of buffers per stripe 2.
16/01/2014 17:52:58 - Info dbclient(pid=3288) INF - Created VDI object for SQL Server instance <SRVVM63>. Connection timeout is <900> seconds.
16/01/2014 17:54:49 - Info dbclient(pid=3288) INF - Thread has been closed for stripe #0    
16/01/2014 17:54:54 - Info dbclient(pid=3288) INF - OPERATION #6 of batch C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch SUCCEEDED with STATUS 0 (0 is normal). Elapsed time = 117(2) seconds
16/01/2014 17:54:58 - Info dbclient(pid=3288) INF - BACKUP STARTED USING        
16/01/2014 17:54:58 - Info dbclient(pid=3288) Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64)    
16/01/2014 17:54:58 - Info dbclient(pid=3288) Apr  2 2010 15:48:46        
16/01/2014 17:54:58 - Info dbclient(pid=3288) Copyright (c) Microsoft Corporation         
16/01/2014 17:54:58 - Info dbclient(pid=3288) Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
16/01/2014 17:54:58 - Info dbclient(pid=3288) Batch = C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch, Op# = 7      
16/01/2014 17:54:58 - Info dbclient(pid=3288) INF - Using backup image SRVVM63.MSSQL7.SRVVM63.db.ReportServerTempDB.~.7.001of001.20140116175457..C       
16/01/2014 17:54:58 - Info dbclient(pid=3288) INF - backup database "ReportServerTempDB" to VIRTUAL_DEVICE='VNBU0-3288-3104-1389905698' with  compression,  stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2
16/01/2014 17:54:59 - Info dbclient(pid=3288) INF - Number of stripes: 1, Number of buffers per stripe 2.
16/01/2014 17:54:59 - Info dbclient(pid=3288) INF - Created VDI object for SQL Server instance <SRVVM63>. Connection timeout is <900> seconds.
16/01/2014 17:56:49 - Info dbclient(pid=3288) INF - Thread has been closed for stripe #0    
16/01/2014 17:56:55 - Info dbclient(pid=3288) INF - OPERATION #7 of batch C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch SUCCEEDED with STATUS 0 (0 is normal). Elapsed time = 118(1) seconds
16/01/2014 17:56:59 - Info dbclient(pid=3288) INF - BACKUP STARTED USING        
16/01/2014 17:56:59 - Info dbclient(pid=3288) Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64)    
16/01/2014 17:56:59 - Info dbclient(pid=3288) Apr  2 2010 15:48:46        
16/01/2014 17:56:59 - Info dbclient(pid=3288) Copyright (c) Microsoft Corporation         
16/01/2014 17:56:59 - Info dbclient(pid=3288) Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
16/01/2014 17:56:59 - Info dbclient(pid=3288) Batch = C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch, Op# = 8      
16/01/2014 17:56:59 - Info dbclient(pid=3288) INF - Using backup image SRVVM63.MSSQL7.SRVVM63.db.RR.~.7.001of001.20140116175658..C       
16/01/2014 17:56:59 - Info dbclient(pid=3288) INF - backup database "RR" to VIRTUAL_DEVICE='VNBU0-3288-5084-1389905819' with  compression,  stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2
16/01/2014 17:57:00 - Info dbclient(pid=3288) INF - Number of stripes: 1, Number of buffers per stripe 2.
16/01/2014 17:57:00 - Info dbclient(pid=3288) INF - Created VDI object for SQL Server instance <SRVVM63>. Connection timeout is <900> seconds.
16/01/2014 17:58:55 - Info dbclient(pid=3288) INF - Thread has been closed for stripe #0    
16/01/2014 17:59:02 - Info dbclient(pid=3288) INF - OPERATION #8 of batch C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch SUCCEEDED with STATUS 0 (0 is normal). Elapsed time = 124(5) seconds
16/01/2014 17:59:06 - Info dbclient(pid=3288) INF - BACKUP STARTED USING        
16/01/2014 17:59:06 - Info dbclient(pid=3288) Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64)    
16/01/2014 17:59:06 - Info dbclient(pid=3288) Apr  2 2010 15:48:46        
16/01/2014 17:59:06 - Info dbclient(pid=3288) Copyright (c) Microsoft Corporation         
16/01/2014 17:59:06 - Info dbclient(pid=3288) Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
16/01/2014 17:59:06 - Info dbclient(pid=3288) Batch = C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch, Op# = 9      
16/01/2014 17:59:06 - Info dbclient(pid=3288) INF - Using backup image SRVVM63.MSSQL7.SRVVM63.db.SharePoint_AdminContent_3d9fdbaa-40a3-4e3b-83fa-ad30fc628a03.~.7.001of001.20140116175905..C       
16/01/2014 17:59:06 - Info dbclient(pid=3288) INF - backup database "SharePoint_AdminContent_3d9fdbaa-40a3-4e3b-83fa-ad30fc628a03" to VIRTUAL_DEVICE='VNBU0-3288-2200-1389905946' with  compression,  stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2
16/01/2014 17:59:07 - Info dbclient(pid=3288) INF - Number of stripes: 1, Number of buffers per stripe 2.
16/01/2014 17:59:07 - Info dbclient(pid=3288) INF - Created VDI object for SQL Server instance <SRVVM63>. Connection timeout is <900> seconds.
16/01/2014 18:00:59 - Info dbclient(pid=3288) INF - Thread has been closed for stripe #0    
16/01/2014 18:01:05 - Info dbclient(pid=3288) INF - OPERATION #9 of batch C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch SUCCEEDED with STATUS 0 (0 is normal). Elapsed time = 120(3) seconds
16/01/2014 18:01:09 - Info dbclient(pid=3288) INF - BACKUP STARTED USING        
16/01/2014 18:01:09 - Info dbclient(pid=3288) Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64)    
16/01/2014 18:01:09 - Info dbclient(pid=3288) Apr  2 2010 15:48:46        
16/01/2014 18:01:09 - Info dbclient(pid=3288) Copyright (c) Microsoft Corporation         
16/01/2014 18:01:09 - Info dbclient(pid=3288) Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
16/01/2014 18:01:09 - Info dbclient(pid=3288) Batch = C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch, Op# = 10      
16/01/2014 18:01:09 - Info dbclient(pid=3288) INF - Using backup image SRVVM63.MSSQL7.SRVVM63.db.SharePoint_Config2.~.7.001of001.20140116180108..C       
16/01/2014 18:01:10 - Info dbclient(pid=3288) INF - backup database "SharePoint_Config2" to VIRTUAL_DEVICE='VNBU0-3288-2900-1389906070' with  compression,  stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2
16/01/2014 18:01:10 - Info dbclient(pid=3288) INF - Number of stripes: 1, Number of buffers per stripe 2.
16/01/2014 18:01:10 - Info dbclient(pid=3288) INF - Created VDI object for SQL Server instance <SRVVM63>. Connection timeout is <900> seconds.
16/01/2014 18:03:02 - Info dbclient(pid=3288) INF - Thread has been closed for stripe #0    
16/01/2014 18:03:08 - Info dbclient(pid=3288) INF - OPERATION #10 of batch C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch SUCCEEDED with STATUS 0 (0 is normal). Elapsed time = 120(2) seconds
16/01/2014 18:03:12 - Info dbclient(pid=3288) INF - BACKUP STARTED USING        
16/01/2014 18:03:12 - Info dbclient(pid=3288) Microsoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64)    
16/01/2014 18:03:12 - Info dbclient(pid=3288) Apr  2 2010 15:48:46        
16/01/2014 18:03:12 - Info dbclient(pid=3288) Copyright (c) Microsoft Corporation         
16/01/2014 18:03:12 - Info dbclient(pid=3288) Standard Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
16/01/2014 18:03:12 - Info dbclient(pid=3288) Batch = C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch, Op# = 11      
16/01/2014 18:03:12 - Info dbclient(pid=3288) INF - Using backup image SRVVM63.MSSQL7.SRVVM63.db.WSS_Content.~.7.001of001.20140116180311..C       
16/01/2014 18:03:12 - Info dbclient(pid=3288) INF - backup database "WSS_Content" to VIRTUAL_DEVICE='VNBU0-3288-5116-1389906192' with  compression,  stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2
16/01/2014 18:03:12 - Info dbclient(pid=3288) INF - Number of stripes: 1, Number of buffers per stripe 2.
16/01/2014 18:03:13 - Info dbclient(pid=3288) INF - Created VDI object for SQL Server instance <SRVVM63>. Connection timeout is <900> seconds.
16/01/2014 18:05:07 - Info dbclient(pid=3288) INF - Thread has been closed for stripe #0    
16/01/2014 18:05:14 - Info dbclient(pid=3288) INF - OPERATION #11 of batch C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch SUCCEEDED with STATUS 0 (0 is normal). Elapsed time = 123(4) seconds
16/01/2014 18:05:16 - Info dbclient(pid=3288) INF - Results of executing <C:\Program Files\Veritas\NetBackup\DbExt\MsSql\backup_full.bch>:      
16/01/2014 18:05:16 - Info dbclient(pid=3288) <8> operations succeeded. <3> operations failed.       
16/01/2014 18:05:16 - Info dbclient(pid=3288) INF - The following object(s) were not backed up successfully.   
16/01/2014 18:05:16 - Info dbclient(pid=3288) INF - Creditflow_AMaggi_Des          
16/01/2014 18:05:16 - Info dbclient(pid=3288) INF - Creditflow_AMaggi_Integracao          
16/01/2014 18:05:16 - Info dbclient(pid=3288) INF - master          
16/01/2014 18:05:36 - Error bpbrm(pid=7432) from client SRVVM63.grupomaggi.corp: ERR - command failed: the requested operation was partially successful (1)
16/01/2014 18:05:36 - Error bpbrm(pid=7432) from client SRVVM63.grupomaggi.corp: ERR - bphdb exit status = 1: the requested operation was partially successful
16/01/2014 18:05:37 - Info bpbrm(pid=7432) validating image for client SRVVM63.grupomaggi.corp        
16/01/2014 18:05:39 - end writing
16/01/2014 18:05:44 - Info bphdb(pid=3804) done. status: 1: the requested operation was partially successful    
the requested operation was partially successful(1)

The job was successfully completed, but some files may have been
busy or unaccessible. See the problems report or the client's logs for more details.

It´s a problem from NBU? Should I run this Dbbackup.exe?

Tks!