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Backupproblem of NDMP Server. NDMP tape drive goes down

Igor_B_
Level 3
Hi,


got a problem with the backup of a NDMP server, if the backup starts it is suspending and the tape drive for ndmp is going down.

Than I can up the drive but the backup doesn't continue.

I checked the configuration so far but I don't found a fault.



Here are some screenshots of the configurations, if you need more information please tell me.


Please give me tips and tricks.


Thank you for your help.



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10 REPLIES 10

patrickkuah
Level 6
did you install ndmp mover agent?
did you ever run command like ndmp_set_attr -auth or ndmp_set_attr -verify?

Igor_B_
Level 3
How can I see if the mover agent is installed?

Never runned these commands. Can't find any program files for this commands.

Igor_B_
Level 3
Today the NDMP backup suspended.



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patrickkuah
Level 6
As i see from your screenshots, you are doing a remote ndmp backup. In this case, you have to install ndmp mover agent but if you are using NBU5.0 and above, it should be already be installed.

You have to run the "ndmp_set_attr -auth shamfiler1" and "ndmp_set_attr -auth shamback". After that, run "ndmp_set_attr -verify shamfile" and "ndmp_set_attr -verify shamback" to verify the username and password you entered earlier are correct.

but from the the screenshot err5kp.jpg, the reason why the backup was suspended is because you using media 00000S which contained netbackup database which mean, 0000S is a netbackup catalog tape.
You cannot use a catalog tape for backup unless you relabel it.

To use back the tape, you have to run bpmedia command to unsuspend the tape and use bplabel command to relabel the tape before you can use for backup.

cheeers!!!
patrickkuah

Igor_B_
Level 3
how is the command to put the tape 00000S for the netbackup database?

patrickkuah
Level 6
on the left panel of NBU admin GUI > catalog, right click and choose configure netbackup catalog, that is where you specify media tape for the netbackup catalog.

cheer!!!
patrickkuah

Igor_B_
Level 3
Tried to backup the catalog but I got this error.



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patrickkuah
Level 6
have you relabel the tape ???

Anyway, is 00000S to be use as a backup tape or a catalog tape???

patrickkuah

Igor_B_
Level 3
as a catalog tape.



The results for today:



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Should work with this tapeset, what can I do?

patrickkuah
Level 6
well... "unable to allocate media",. Basically, it could not find any available tapes for backup. You have to ensure there tapes in the volume pool which you defined in the ndmp policy.

run "bppllist -allpolicies -U" result over here.

cheers!!!
patrickkuah