Backups are failing with status 23 and 24 for a particular media server.

Hello All,

 

 

Backups are failing with status 23 and 24 for a particular media server.

 

Error Logs are as follows:

05/14/2016 03:30:50 - begin writing
05/14/2016 03:30:51 - Info bpbkar (pid=13624) Backup started
05/14/2016 03:30:51 - Info bpbrm (pid=25194) Sending the file list to the client
05/14/2016 03:31:01 - Info bpbkar (pid=13624) change journal NOT enabled for <F:\Tran_log_Backup>
05/14/2016 04:04:39 - Info bpbkar (pid=13624) change journal NOT enabled for <F:\Bkp_db>
05/14/2016 08:10:30 - Critical bpbrm (pid=27156) from client XXDETECTDBPRD: FTL - socket write failed
05/14/2016 08:10:30 - Error bptm (pid=27155) system call failed - Connection reset by peer (at child.c.1307)
05/14/2016 08:10:30 - Error bptm (pid=27155) unable to perform read from client socket, connection may have been broken
05/14/2016 08:10:30 - Info bpbrm (pid=25194) sending message to media manager: STOP BACKUP HBDETECTDBPRD_1463164238
05/14/2016 08:10:31 - Info bpbrm (pid=25194) media manager for backup id XXDETECTDBPRD_XXXXXXXXXXX exited with status 150: termination requested by administrator
05/14/2016 08:10:31 - end writing; write time: 4:39:41
socket write failed  (24)

Media server OS is SOLARIS 10 

Kindly suggest how to resolve this issue parmanantly.

 

Regards,

Saleem

1 Solution

Accepted Solutions
Highlighted
Accepted Solution!

Hello  Riaan, Issue has been

Hello  Riaan,

Issue has been identified with the media Sever ping drop issue.

 

We communicated with Network Team to resolve the issue and now backup are completing successfully.

 

 

Thanks for your valuable revert.

 

 

Regards,

Saleem

 

 

View solution in original post

4 Replies
Highlighted

Re: Backups are failing with status 23 and 24 for a particular media server.

Hi Saleem,

 

Check the bpbkar log on the client for more information. If the bpbkar folder doesn't exist under /usr/openv/netbackup/logs/ then create it and rerun the backup.

Highlighted

Re: Backups are failing with status 23 and 24 for a particular media server.

Check TCP settings on this media server: http://www.veritas.com/docs/000027815
Highlighted
Accepted Solution!

Hello  Riaan, Issue has been

Hello  Riaan,

Issue has been identified with the media Sever ping drop issue.

 

We communicated with Network Team to resolve the issue and now backup are completing successfully.

 

 

Thanks for your valuable revert.

 

 

Regards,

Saleem

 

 

View solution in original post

Highlighted

Hello Marianne, TechNote

Hello Marianne,

TechNote provided by you is very useful and we really worked with Network Team regarding this issue and there is a ping drop between media server and the master for some identical time delay.

Thank you for the solution.

Regards,

Saleem