Backups to fail with a “71” error

[XJ37]

 Is there a way to add a selection to a Windows policy to select the “My Documents” directory for multiple users? From what I have read so far the wildcards “*” and “?” can only be used within a filename and not for a directory name. “C:\Documents and Settings\*\My Documents\” cause the test backups to fail with a “71” error. So far the only way I have found is to select “C:\Documents and Settings\” and exclude the unwanted data.

Thanks

[Will_Restore]

http://seer.support.veritas.com/docs/278505.htm


Your exclude trick may be the best way around it.

[Andy_Welburn]

& also suggests the work-around you are considering. (Altho' T/N only covers upto NB5.0, supposedly)

DOCUMENTATION: Clarification of the use of wildcards in a policy's file list.

Wasn't aware this  didn't work - seems strange considering

a) it works for UNIX clients and
b) wildcards can be used in include/exclude lists for Windows clients.

[XJ37]

 I have tested the selection method in my original post and it seems to work. I can backup all "My Documents" folders, and all email located in all of the profiles on a system. I seem to have enough exclusions to eliminate almost all of the unwanted data. This allows me to just add computers to a backup policy and then paste in the exclusions from a text file in the client's host settings (1 or more at a time) which is pretty simple.

Thanks for the help.