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Bckup error 811, 37 after uograde to 7.7.2

Peteror
Level 3

After upgrading clustered master/media server or servers with multiple interfaces to Netbackup 7.7.2, one can beging to experience error 811 and 37 which are related to connectivity. Running ./bptestbpcd -verbose -debug -client completes with status 0 but reading through shows connecting to invalid server which is the cause of error.

Netbackup 7.7.2 does not acknowledge parameters set for PREFERED and REQUIRED interfaces. This causes netbackup to pick any other IP on the server. 

We experienced this and was resolved by applying EEB from veritas.

Best is to avoid 7.7.2 and upgrade to 7.7.3

Suspected issues in https://www.veritas.com/support/en_US/article.000108202

NEXT STEPS:
Customer to apply EEB for 3874054

 

1 REPLY 1

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Thanks for sharing!