12-07-2016 09:07 AM
Solved! Go to Solution.
12-08-2016 08:04 AM
I think i figured it out.
the media i am using to run the script belongs to domain1.
I am trying to get the config of a host in domain2.
I ended up needing to add the master server of domain1 to the client on domain2 for the command to work.
It must be the master that sends the request for the data.
12-07-2016 09:45 AM - edited 12-07-2016 09:49 AM
What you've done, by adding the name of your special media server to the server list of all clients in all NetBackup domains, should work...
...if you are having trouble accessing clients... then it can only be down to firewall ports... or the troublesome clients are unable to resolve the name and/or IP of your special media server.
Does bptestbpcd to the troublesome clients work?
12-07-2016 09:52 AM
I thought that as well. So i had let it run against all hosts in all domains, and the only ones that worked where the hosts in the same domain where it shows as a media server.
I had validated that firewalls and ports are not a problem, and i can get all the conectivity tests to work as well.
12-07-2016 09:54 AM
yes that test result was :
C:\Program Files\Veritas\NetBackup\bin\admincmd>bptestbpcd.exe -host client1
1 1 1
10.70.108.122:64244 -> 10.27.108.227:1556
10.70.108.122:64245 -> 10.27.108.227:1556
12-07-2016 11:09 AM
What versions of NetBackup on:
1) The special media server
2) On example problem client
12-07-2016 11:39 AM
master 7.7.3
media 7.7.3
client 7.6, however clients range from 7.6 to 7.7.3 that see the probelm
12-07-2016 11:52 AM
So, bptestbpcd works...
...the next level up of the handshake is: bpgetconfig -g client1
...and the level after that is: bpgetconfig -M client1 something
So, do the levels (after bptestbpcd) both fail? Or does the "-g work and -M fail" ?
12-07-2016 12:11 PM
C:\Program Files\Veritas\NetBackup\bin\admincmd>bpgetconfig.exe -g client1
Client of linux6160
PC-x64, WindowsVista
7.6.0
NetBackup
7.6
760000
C:\Program Files\Veritas\NetBackup\bin
Windows2008 6
C:\Program Files\Veritas\NetBackup\bin\admincmd>bpgetconfig.exe -M client1
server not allowed access
C:\Program Files\Veritas\NetBackup\bin\admincmd>bpgetconfig.exe -M client1
exclude
server not allowed access
12-07-2016 03:07 PM
I think the next thing to try is restarting the NetBackup Client services on client1.
12-08-2016 06:12 AM
Sure i can try it. I dont think that will be it though. When i let the script loop through all the domains, the only domain that it worked for was the one where the media server shows as a media server. All the others and for all clients in them failed.
I will let you know the result shortly.
12-08-2016 06:20 AM
same result, server not allowed access
12-08-2016 08:04 AM
I think i figured it out.
the media i am using to run the script belongs to domain1.
I am trying to get the config of a host in domain2.
I ended up needing to add the master server of domain1 to the client on domain2 for the command to work.
It must be the master that sends the request for the data.
12-08-2016 08:10 AM
Well done. Good work, and thanks for posting the solution, which will benefit others.