Can't connect to Admin Server

[swalsh19]

I can't connect to my Admin server with a new laptop I'm setting up.   I'm using all the correct credentials as used on the old laptop.

Any ideas of where to begin the troubleshooting?

[J_H_Is_gone]

Admin server?  meaning the netbackup master or the NOM server?

what is the server you are trying to connect to and what version are you running?

what is your laptop  and what are you running ( windows remote admin console) ( java gui))?

[rjrumfelt]

to add to the questions that need answered, are you getting an authentication error or a connection error?

[swalsh19]

I get the failed to connect to DLO Administrative Server.  So it looks like authenication error.

Running Win XP, And the desktop Agent

[Will_Restore]

BTW, this is the Netbackup forum.  Maybe this Backup Exec thread will help:
https://www-secure.symantec.com/connect/forums/dlo-administration-service-failed-start-because-appli...