Cannot backup Catalog

[Chobits]

Hi all,

I am new to Netbackup.  I have followed the installation guide to install Netbackup Enterprise Server on Windows 2k3 Enterprise R2.  Passed the backup test to disk pool from Netbackup client.  But, I don't know why I cannot backup the Catalog to both disk and tape.  Would you please help on it?  Here comes the job status. 

Many thanks.

Chobits

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16/12/2008 10:42:31 - Error bpbrm(pid=1152) cannot open progress file /C/Program?Files/Veritas/NetBackup/Logs/user_ops/dbext/logs/vxbsa.1229395350.4000.3612.prog.pcb_std on client NBServer    
16/12/2008 10:42:31 - Error bpbrm(pid=1152) client open errno = 22       
16/12/2008 10:42:31 - Error bpbrm(pid=1152) listen for client protocol error - couldn't write necessary information on /C/Program?Files/Veritas/NetBackup/Logs/user_ops/dbext/logs/vxbsa.1229395350.4000.3612.prog.pcb_std
16/12/2008 10:42:31 - requesting resource Catalog-Disk
16/12/2008 10:42:31 - requesting resource NBServer.NBU_CLIENT.MAXJOBS.NBServer
16/12/2008 10:42:31 - requesting resource NBServer.NBU_POLICY.MAXJOBS.Catalog-Backup
16/12/2008 10:42:31 - granted resource NBServer.NBU_CLIENT.MAXJOBS.NBServer
16/12/2008 10:42:31 - granted resource NBServer.NBU_POLICY.MAXJOBS.Catalog-Backup
16/12/2008 10:42:31 - granted resource MediaID=@aaaab;Path=D:\;MediaServer=NBServer
16/12/2008 10:42:31 - granted resource Catalog-Disk
16/12/2008 10:42:31 - estimated 0 kbytes needed
16/12/2008 10:42:31 - started process bpbrm (1152)
16/12/2008 10:42:31 - connecting
16/12/2008 10:42:31 - end writing
cannot connect on socket(25)

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[Crank]

What is the version of Netbackup u r using?

[Chobits]

Netbackup Enterprise Server 6.5 + Windows 2k3 Ent R2 w/ SP2

[Crank · Accepted solution]

Its maybe you instal NetBackup in C:\Program Files
You havnt write access to directry Logs
Try to change them.

Also check the connection between all media servers,master server and EMM server.

[Chobits]

Hi Crank,

First of all, Thanks ur help.  Let me try.  For the connection, I have installed those master, media and EMM server into one machine.

Thanks.

Chobits

[Chobits]

Hi Crank,

Thanks for ur solution.  It works now.

Regards,

Chobits

[Mouli]

Hi there,

Please let me know what you did exactly to fix the problem, since I am not clear about the solution sugessted.

Others too can take priority!!

Response appreciated.

Thanks,

Mouli S.C

[Karthikeyan_Sun]

Its maybe you instal NetBackup in C:\Program Files
You havnt write access to directry Logs
Try to change them.

Give write to Veritas installed directory ( C:\program files\Veritas)

go to properties->security->add the Backup admin id and provide write access !

[Mouli]

Oh, I got it clarified. Thank you for the response Karthi :)