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Cannot delete erroneous missing drive path.

pmc214
Level 5

Netbackup 7.0, IBM Ultrium TLD4.

I have 4 drives, now drive #2 shows multiple drive paths, one being a "missing drive path".

I do not want the second missing path but cannot delete it by normal gui means.

The other drive path for drive #2 is correct and operational.

Can I not just delete the missing path itself?

6 REPLIES 6

Andy_Welburn
Level 6

using tpconfig.

Not sure if these are the same error messages you are getting but the command is detailed in the following T/N:

GENERAL ERROR: "Invalid drive index (14)" observed when attempting to delete a drive via the GUI.
http://www.symantec.com/business/support/index?page=content&id=TECH55575

js88699
Level 5
Partner

Hate to resort to that, but it may be the easiest and cleanest way to correct it.  And as long as you have a UNIX host, I would either use the tpconfig command line or run tpconfig with no options and use the menus.

J_H_Is_gone
Level 6

I have an aix master, but I run the windows gui from my pc.

when using the windows gui from the pc it wont let me do it either.

I have to start the console on the master, then it will let me delete it.

Rajesh_s1
Level 6
Certified

Please try the below command to delete the missed paths ,

vmglob -delete -serial [serial no.] -devhost [media server name]

Andy_Welburn
Level 6

indecision

RiaanBadenhorst
Moderator
Moderator
Partner    VIP    Accredited Certified

Hi,

 

Last time I had that "missing drive path" issue we had to delete all devices, and replace them manually (not using the wizard). Dont ask me why though, I took it to support and that was the only method that worked.