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Cannot restore system state (status:2808)

yotsapat
Level 3
Certified

Hello

I had a problems with system state restore. It always end with status 2808.

This is the process status. Colud someone help me?

 

3/13/2014 3:30:48 PM - begin Restore
3/13/2014 3:30:54 PM - restoring image SCOM-2_1394304982
3/13/2014 3:30:59 PM - requesting resource @aaaab
3/13/2014 3:30:59 PM - granted resource MediaID=@aaaab;DiskVolume=PureDiskVolume;DiskPool=dp_disk_bme02;Path=PureDiskVolume;StorageServer=bme02;MediaServer=bme02
3/13/2014 3:31:00 PM - Info bprd(pid=9272) Restoring from copy 1 of image created 03/09/14 01:56:22 from policy Netbackup-WIN-PHY 
3/13/2014 3:35:46 PM - restored image SCOM-2_1394304982 - (tar did not find all the files to be restored(185)); restore time 0:04:52
3/13/2014 10:35:29 PM - Info bpbrm(pid=12759) SCOM-2 is the host to restore to      
3/13/2014 10:35:29 PM - Info bpbrm(pid=12759) reading file list from client        
3/13/2014 10:35:33 PM - connecting
3/13/2014 10:35:33 PM - Info bpbrm(pid=12759) starting bptm           
3/13/2014 10:35:36 PM - Info tar(pid=12108) Restore started           
3/13/2014 10:35:36 PM - connected; connect time: 0:00:03
3/13/2014 10:35:36 PM - Info bpbrm(pid=12759) bptm pid: 12764          
3/13/2014 10:35:37 PM - Info bptm(pid=12764) start            
3/13/2014 10:35:37 PM - started process bptm (12764)
3/13/2014 10:35:37 PM - Info bpdm(pid=12764) reading backup image          
3/13/2014 10:35:38 PM - Info bptm(pid=12764) using 30 data buffers         
3/13/2014 10:35:38 PM - Info bptm(pid=12764) spawning a child process         
3/13/2014 10:35:38 PM - Info bptm(pid=12764) child pid: 12765          
3/13/2014 10:35:59 PM - begin reading
3/13/2014 10:36:05 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Task Scheduler\TasksStore
3/13/2014 10:36:05 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\System Files\
3/13/2014 10:39:03 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - error writing object: System State:\System Files\System Files 
3/13/2014 10:39:03 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - error writing byte: -826329088    
3/13/2014 10:39:03 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - desired byte count: 65536    
3/13/2014 10:39:04 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - actual byte count: 29790    
3/13/2014 10:39:05 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Automated System Recovery\
3/13/2014 10:39:06 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Automated System Recovery\BCD\BCD
3/13/2014 10:39:06 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Windows Management Instrumentation\
3/13/2014 10:39:06 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Windows Management Instrumentation\WMI
3/13/2014 10:39:06 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Registry\
3/13/2014 10:39:09 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Registry\Registry
3/13/2014 10:39:09 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\COM+ Class Registration Database\COM+ REGDB
3/13/2014 10:39:10 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\_SharedHardlinkData_\c189f0.10000.3b59
3/13/2014 10:39:10 PM - Info bpbrm(pid=12759) from client SCOM-2: TRV - last message being suppressed after 10 occurrences 
3/13/2014 10:40:07 PM - Info bptm(pid=12764) waited for empty buffer 4517 times, delayed 12645 times    
3/13/2014 10:40:07 PM - Error bpbrm(pid=12759) from client SCOM-2: ERR - unable to create object for restore: System State:\_SharedHardlinkData_\c189f0.10000.12749 (WIN32 -536836931: Unknown error)
3/13/2014 10:40:07 PM - Error bpbrm(pid=12759) from client SCOM-2: ERR - unable to create object for restore: System State:\_SharedHardlinkData_\c189f0.10000.12753 (WIN32 -536836931: Unknown error)
3/13/2014 10:40:07 PM - end reading; read time: 0:04:08
3/13/2014 10:40:07 PM - Info bptm(pid=12764) completed reading backup image         
3/13/2014 10:40:07 PM - Info bptm(pid=12764) EXITING with status 0 <----------        
3/13/2014 10:40:07 PM - Error bpbrm(pid=12759) from client SCOM-2: ERR - unable to create object for restore: System State:\_SharedHardlinkData_\c189f0.20000.12447 (WIN32 -536836931: Unknown error)
3/13/2014 10:40:07 PM - Info tar(pid=12108) done. status 5          
3/13/2014 10:40:08 PM - Info bme02(pid=12764) StorageServer=PureDisk:bme02; Report=PDDO Stats for (bme02): read: 7321429 KB, CR received: 7338479 KB, CR received over FC: 0 KB, dedup: 0.0%
3/13/2014 10:40:08 PM - Info tar(pid=12108) done. status: 185          
3/13/2014 10:40:08 PM - Info tar(pid=12108) done. status: 185: tar did not find all the files to be restored
3/13/2014 10:40:08 PM - Error bpbrm(pid=12759) client restore EXIT STATUS 185: tar did not find all the files to be restored
3/13/2014 3:35:53 PM - Warning bprd(pid=9272) Restore must be resumed prior to first image expiration on 4/9/2014 1:56:22 AM
3/13/2014 10:35:29 PM - Info bpbrm(pid=12759) SCOM-2 is the host to restore to      
3/13/2014 10:35:29 PM - Info bpbrm(pid=12759) reading file list from client        
3/13/2014 10:35:33 PM - connecting
3/13/2014 10:35:33 PM - Info bpbrm(pid=12759) starting bptm           
3/13/2014 10:35:36 PM - Info tar(pid=12108) Restore started           
3/13/2014 10:35:36 PM - connected; connect time: 0:00:03
3/13/2014 10:35:36 PM - Info bpbrm(pid=12759) bptm pid: 12764          
3/13/2014 10:35:37 PM - Info bptm(pid=12764) start            
3/13/2014 10:35:37 PM - started process bptm (12764)
3/13/2014 10:35:37 PM - Info bpdm(pid=12764) reading backup image          
3/13/2014 10:35:38 PM - Info bptm(pid=12764) using 30 data buffers         
3/13/2014 10:35:38 PM - Info bptm(pid=12764) spawning a child process         
3/13/2014 10:35:38 PM - Info bptm(pid=12764) child pid: 12765          
3/13/2014 10:35:59 PM - begin reading
3/13/2014 10:36:05 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Task Scheduler\TasksStore
3/13/2014 10:36:05 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\System Files\
3/13/2014 10:39:03 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - error writing object: System State:\System Files\System Files 
3/13/2014 10:39:03 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - error writing byte: -826329088    
3/13/2014 10:39:03 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - desired byte count: 65536    
3/13/2014 10:39:04 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - actual byte count: 29790    
3/13/2014 10:39:05 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Automated System Recovery\
3/13/2014 10:39:06 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Automated System Recovery\BCD\BCD
3/13/2014 10:39:06 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Windows Management Instrumentation\
3/13/2014 10:39:06 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Windows Management Instrumentation\WMI
3/13/2014 10:39:06 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Registry\
3/13/2014 10:39:09 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Registry\Registry
3/13/2014 10:39:09 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\COM+ Class Registration Database\COM+ REGDB
3/13/2014 10:39:10 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\_SharedHardlinkData_\c189f0.10000.3b59
3/13/2014 10:39:10 PM - Info bpbrm(pid=12759) from client SCOM-2: TRV - last message being suppressed after 10 occurrences 
3/13/2014 10:40:07 PM - Info bptm(pid=12764) waited for empty buffer 4517 times, delayed 12645 times    
3/13/2014 10:40:07 PM - Error bpbrm(pid=12759) from client SCOM-2: ERR - unable to create object for restore: System State:\_SharedHardlinkData_\c189f0.10000.12749 (WIN32 -536836931: Unknown error)
3/13/2014 10:40:07 PM - Error bpbrm(pid=12759) from client SCOM-2: ERR - unable to create object for restore: System State:\_SharedHardlinkData_\c189f0.10000.12753 (WIN32 -536836931: Unknown error)
3/13/2014 10:40:07 PM - end reading; read time: 0:04:08
3/13/2014 10:40:07 PM - Info bptm(pid=12764) completed reading backup image         
3/13/2014 10:40:07 PM - Info bptm(pid=12764) EXITING with status 0 <----------        
3/13/2014 10:40:07 PM - Error bpbrm(pid=12759) from client SCOM-2: ERR - unable to create object for restore: System State:\_SharedHardlinkData_\c189f0.20000.12447 (WIN32 -536836931: Unknown error)
3/13/2014 10:40:07 PM - Info tar(pid=12108) done. status 5          
3/13/2014 10:40:08 PM - Info bme02(pid=12764) StorageServer=PureDisk:bme02; Report=PDDO Stats for (bme02): read: 7321429 KB, CR received: 7338479 KB, CR received over FC: 0 KB, dedup: 0.0%
3/13/2014 10:40:08 PM - Info tar(pid=12108) done. status: 185          
3/13/2014 10:40:08 PM - Info tar(pid=12108) done. status: 185: tar did not find all the files to be restored
3/13/2014 10:40:08 PM - Error bpbrm(pid=12759) client restore EXIT STATUS 185: tar did not find all the files to be restored
3/13/2014 3:35:58 PM - end Restore; elapsed time: 0:05:10
3/13/2014 10:35:29 PM - Info bpbrm(pid=12759) SCOM-2 is the host to restore to      
3/13/2014 10:35:29 PM - Info bpbrm(pid=12759) reading file list from client        
3/13/2014 10:35:33 PM - connecting
3/13/2014 10:35:33 PM - Info bpbrm(pid=12759) starting bptm           
3/13/2014 10:35:36 PM - Info tar(pid=12108) Restore started           
3/13/2014 10:35:36 PM - connected; connect time: 0:00:03
3/13/2014 10:35:36 PM - Info bpbrm(pid=12759) bptm pid: 12764          
3/13/2014 10:35:37 PM - Info bptm(pid=12764) start            
3/13/2014 10:35:37 PM - started process bptm (12764)
3/13/2014 10:35:37 PM - Info bpdm(pid=12764) reading backup image          
3/13/2014 10:35:38 PM - Info bptm(pid=12764) using 30 data buffers         
3/13/2014 10:35:38 PM - Info bptm(pid=12764) spawning a child process         
3/13/2014 10:35:38 PM - Info bptm(pid=12764) child pid: 12765          
3/13/2014 10:35:59 PM - begin reading
3/13/2014 10:36:05 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Task Scheduler\TasksStore
3/13/2014 10:36:05 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\System Files\
3/13/2014 10:39:03 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - error writing object: System State:\System Files\System Files 
3/13/2014 10:39:03 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - error writing byte: -826329088    
3/13/2014 10:39:03 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - desired byte count: 65536    
3/13/2014 10:39:04 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - actual byte count: 29790    
3/13/2014 10:39:05 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Automated System Recovery\
3/13/2014 10:39:06 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Automated System Recovery\BCD\BCD
3/13/2014 10:39:06 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Windows Management Instrumentation\
3/13/2014 10:39:06 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Windows Management Instrumentation\WMI
3/13/2014 10:39:06 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Registry\
3/13/2014 10:39:09 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\Registry\Registry
3/13/2014 10:39:09 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\COM+ Class Registration Database\COM+ REGDB
3/13/2014 10:39:10 PM - Warning bpbrm(pid=12759) from client SCOM-2: WRN - System needs to be rebooted for restored object to take effect: System State:\_SharedHardlinkData_\c189f0.10000.3b59
3/13/2014 10:39:10 PM - Info bpbrm(pid=12759) from client SCOM-2: TRV - last message being suppressed after 10 occurrences 
3/13/2014 10:40:07 PM - Info bptm(pid=12764) waited for empty buffer 4517 times, delayed 12645 times    
3/13/2014 10:40:07 PM - Error bpbrm(pid=12759) from client SCOM-2: ERR - unable to create object for restore: System State:\_SharedHardlinkData_\c189f0.10000.12749 (WIN32 -536836931: Unknown error)
3/13/2014 10:40:07 PM - Error bpbrm(pid=12759) from client SCOM-2: ERR - unable to create object for restore: System State:\_SharedHardlinkData_\c189f0.10000.12753 (WIN32 -536836931: Unknown error)
3/13/2014 10:40:07 PM - end reading; read time: 0:04:08
3/13/2014 10:40:07 PM - Info bptm(pid=12764) completed reading backup image         
3/13/2014 10:40:07 PM - Info bptm(pid=12764) EXITING with status 0 <----------        
3/13/2014 10:40:07 PM - Error bpbrm(pid=12759) from client SCOM-2: ERR - unable to create object for restore: System State:\_SharedHardlinkData_\c189f0.20000.12447 (WIN32 -536836931: Unknown error)
3/13/2014 10:40:07 PM - Info tar(pid=12108) done. status 5          
3/13/2014 10:40:08 PM - Info bme02(pid=12764) StorageServer=PureDisk:bme02; Report=PDDO Stats for (bme02): read: 7321429 KB, CR received: 7338479 KB, CR received over FC: 0 KB, dedup: 0.0%
3/13/2014 10:40:08 PM - Info tar(pid=12108) done. status: 185          
3/13/2014 10:40:08 PM - Info tar(pid=12108) done. status: 185: tar did not find all the files to be restored
3/13/2014 10:40:08 PM - Error bpbrm(pid=12759) client restore EXIT STATUS 185: tar did not find all the files to be restored
MS-Windows policy restore error(2808)
1 ACCEPTED SOLUTION

Accepted Solutions

Amol_Nair
Level 6
Employee
Did you follow all the steps mentioned in the below technote.? http://www.symantec.com/docs/TECH56473 You did not provide us with other details like Netbackup Version, Client OS. If this is a windows 2012 client then there was a known issue reported in the following link http://www.symantec.com/docs/TECH209585

View solution in original post

1 REPLY 1

Amol_Nair
Level 6
Employee
Did you follow all the steps mentioned in the below technote.? http://www.symantec.com/docs/TECH56473 You did not provide us with other details like Netbackup Version, Client OS. If this is a windows 2012 client then there was a known issue reported in the following link http://www.symantec.com/docs/TECH209585