09-08-2015 05:02 AM
Hi,
We are using symantic veritas 6.5.6 to backup all unix and windows servers.Our backup server is on win2k8 enterprise 64 bit.
We recently come across issue where backup of catalog failed with error message 2.
Troubleshooting steps done:
I have restarted netbackup services using bpdown and bpup.but no vain
Current bpps output.
C:\Program Files\Veritas\NetBackup\bin>bpps.exe
* INDELGG4GHST 9/08/15 17:24:53.143
COMMAND PID LOAD TIME MEM START
bpinetd 6544 0.000% 0.655 13M 9/08/15 15:56:49.646
bpjava-msvc 16008 0.000% 0.062 9.5M 9/08/15 15:56:49.771
nbevtmgr 12928 0.000% 0.920 27M 9/08/15 15:56:50.090
dbsrv9 15212 0.000% 5.428 30M 9/08/15 15:56:50.350
nbemm 21340 0.000% 2.496 50M 9/08/15 15:56:50.994
nbrb 4604 0.000% 0.967 34M 9/08/15 15:56:51.406
vmd 18388 0.000% 0.265 19M 9/08/15 15:56:51.689
ltid 19128 0.000% 0.327 23M 9/08/15 15:56:51.863
nbrmms 19172 0.000% 0.936 30M 9/08/15 15:56:52.040
bpdbm 20832 0.000% 0.327 20M 9/08/15 15:56:52.320
bpjobd 24452 0.000% 0.296 18M 9/08/15 15:56:52.458
bpcompatd 20564 0.000% 0.062 14M 9/08/15 15:56:52.527
bprd 17568 0.000% 0.374 18M 9/08/15 15:56:52.713
nbjm 30492 0.000% 1.092 27M 9/08/15 15:56:52.908
nbproxy 21376 0.000% 0.156 20M 9/08/15 15:56:53.131
nbpem 23468 0.000% 2.090 31M 9/08/15 15:56:53.177
nbproxy 23944 0.000% 3.400 22M 9/08/15 15:56:53.406
nbsl 25336 0.000% 2.308 29M 9/08/15 15:56:53.464
nbvault 24772 0.000% 0.187 22M 9/08/15 15:56:53.817
bmrd 22696 0.000% 0.202 21M 9/08/15 15:56:54.038
nbstserv 21532 0.000% 0.795 26M 9/08/15 15:56:55.705
nbsvcmon 5848 0.000% 0.171 19M 9/08/15 15:56:56.384
NBConsole 6980 0.000% 8.299 62M 9/08/15 15:57:17.234
tldd 31008 0.000% 0.109 19M 9/08/15 15:57:25.193
avrd 29240 0.000% 3.666 18M 9/08/15 15:57:25.199
tldcd 23204 0.000% 0.202 19M 9/08/15 15:57:29.397
nbproxy 12824 0.000% 0.109 19M 9/08/15 16:55:47.064
nbproxy 31460 0.000% 0.124 20M 9/08/15 17:07:08.101
bpbrm 26860 0.000% 0.140 17M 9/08/15 17:10:01.467
bptm 15840 0.000% 0.140 23M 9/08/15 17:10:06.756
bptm 6716 0.000% 0.093 19M 9/08/15 17:10:13.490
bpbrm 2392 0.000% 0.093 17M 9/08/15 17:10:13.536
bpps 7104 0.000% 0.062 9.2M 9/08/15 17:24:52.072
When i execute catalog backup.2 jobs gets executed which fails.
Also backup failed jobs logs.
Job 1:
9/8/2015 5:26:25 PM - Info bpdbm(pid=31076) staging relational database files for catalog backup
9/8/2015 5:26:25 PM - Info bpdbm(pid=31076) staging BMRDB backup to C:\Program Files\Veritas\NetBackupDB\staging
9/8/2015 5:26:26 PM - Error bpdbm(pid=31076) error staging BMRDB backup to C:\Program Files\Veritas\NetBackupDB\staging
9/8/2015 5:26:26 PM - Info bpdbm(pid=31076) staging NBDB backup to C:\Program Files\Veritas\NetBackupDB\staging
9/8/2015 5:26:28 PM - Info bpdbm(pid=31076) done staging NBDB backup to C:\Program Files\Veritas\NetBackupDB\staging
none of the requested files were backed up(2)
Job 2:
9/8/2015 5:26:25 PM - requesting resource indelgg4ghst.NBU_CATALOG.MAXJOBS
9/8/2015 5:26:25 PM - granted resource indelgg4ghst.NBU_CATALOG.MAXJOBS
9/8/2015 5:26:25 PM - estimated 49306136 kbytes needed
9/8/2015 5:26:25 PM - begin Parent Job
9/8/2015 5:26:25 PM - begin Catalog Backup, Start Notify Script
9/8/2015 5:26:25 PM - started process RUNCMD (25712)
9/8/2015 5:26:25 PM - ended process 0 (25712)
Status 0
9/8/2015 5:26:25 PM - end Catalog Backup, Start Notify Script; elapsed time: 00:00:00
9/8/2015 5:26:25 PM - begin Catalog Backup, DBM Query
Status 2
9/8/2015 5:26:31 PM - end Catalog Backup, DBM Query; elapsed time: 00:00:06
9/8/2015 5:26:31 PM - begin Catalog Backup, Stop On Error
Status 0
9/8/2015 5:26:31 PM - end Catalog Backup, Stop On Error; elapsed time: 00:00:00
9/8/2015 5:26:31 PM - begin Catalog Backup, End Notify Script
9/8/2015 5:26:31 PM - started process RUNCMD (27344)
9/8/2015 5:26:31 PM - ended process 0 (27344)
Status 0
9/8/2015 5:26:31 PM - end Catalog Backup, End Notify Script; elapsed time: 00:00:00
Status 2
9/8/2015 5:26:31 PM - end Parent Job; elapsed time: 00:00:06
none of the requested files were backed up(2)
Please suggest what can be done to resolve the issue.
Thanks
09-08-2015 05:26 AM
You need to upgrade your environment - NBU 6.x ran out of support 3 years ago.
About catalog backup -
Please health-check and validate your NBDB database:
cd <Install Path>\NetBackup\bin>
nbdb_ping -dbn NBDB
nbdb_admin -validate -full
Run manual backup:
nbdb_backup -dbn NBDB -online <destination path> -truncate_tlog
09-08-2015 09:26 PM
09-08-2015 09:46 PM
09-09-2015 01:45 AM
The bp.conf entry that was missing on the Linux master was VXDBMS_NB_DATA.
I do not have access to a Windows master to compare entries.
Please check contents of these files:
<Install_path>\VERITAS\NetBackupDB\conf\server.conf
<Install_path>\VERITAS\NetBackupDB\conf\databases.conf
<Install_path>\VERITAS\NetBackupDB\data\vxdbms.conf
Also check server.log as previously suggested:
<Install_path>\VERITAS\NetBackupDB\log\server.log
09-09-2015 10:11 PM
09-09-2015 11:38 PM
09-18-2015 07:02 AM
I do not see any error.
Have you tried another manual nbdb_backup command without spaces is the path?
Or with the path in quotes "D:\NBU Catalog\GG7-Catalog\GG7-Catalog-new" ?
(Please confirm that the path exists before running the command.)
The only other suggestion from my side is to log a Support call with Symantec.
09-22-2015 08:23 AM
Thanks Marianne.
I have restarted the server and now catalog backup is woorking fine.
09-22-2015 09:07 PM
HI Ankushkalra
I hope you will find root cause
not make sense to restart backup server every day.
09-23-2015 12:38 AM
Step 1 needs to be to upgrade to supported version of NBU!