08-07-2018 12:52 AM
Hi all,
I got a problem with this job. It can't run properly since few days. Even I stop and restart it, it stay blocked at "Mounting" step.
I already restarted NBU services on Master Server. Didn't helped.
Any help will be welcome.
08-08-2018 02:24 AM - edited 08-08-2018 08:53 PM
More info, please:
How many child jobs do you see for the parent Catalog backup?
Could you please show us all text in Details tab for each job?
This extract from the Admin Guide describes what happens (or should happen) in each child job:
https://www.veritas.com/support/en_US/doc/124075247-127137161-0/v15109515-127137161
Please ensure that all of these log folders exist for troubleshooting:
On master: bpdbm, bpbkar, bpcd, bpbackup, bprd
On media server (if different from master): bpbrm, bptm
Please note that NBU must be restarted after bpdbm and bprd folders are created.
08-08-2018 03:45 AM
Try to perform online backup of NBDB using this command. If it fails, then you need to focus on fixing issues with NBDB.
mkdir /tmp/nbdbbackup
nbdb_backup -online /tmp/nbdbbackup
https://www.veritas.com/support/en_US/doc/123533878-127136857-0/v123548681-127136857