Catalog backup causes error (Disk storage server is down(2106))

[evargas]

Hi all,

Here is my issue:

I had a Solaris 10 server running Netbackup 6.5.5.  catalog backups were performed to a local (basic Disk) volume pool on the master server (local/cat-backup)

I never had any issues with this setup unti now, I just upgraded the system to Netbackup 7.5.0.3. now I can't do catalog backups to this volume pool, I get this error

Disk storage server is down(2106)

I checked the disk and is fine, I deleted the storage and recreated but still can't backup to this location.

any ideas?

Thanks

[Marianne]

Please show us output of all of the following:

bpstulist -label <STU-name> -U

df -h

bppllist <policy-name> -U

[evargas]

#bpstulist -label Catalog -U
Label:                Catalog
Storage Unit Type:    Disk
Storage Unit Subtype: Basic (1)
Host Connection:      ma-a.bk.master.com
Concurrent Jobs:      2
On Demand Only:       yes
Max MPX:              1
Path:                 "/local/cat-backup"
Max Fragment Size:    524288 MB
Stage data:           no
Block Sharing:        no
High Water Mark:      98
Low Water Mark:       80
Ok On Root:           yes
-----------------------------------------------------------------------------------------------
#df -h
Filesystem             size   used  avail capacity  Mounted on
/dev/md/dsk/d30         12G   3.0G   8.7G    26%    /
/devices                 0K     0K     0K     0%    /devices
ctfs                     0K     0K     0K     0%    /system/contract
proc                     0K     0K     0K     0%    /proc
mnttab                   0K     0K     0K     0%    /etc/mnttab
swap                   8.0G   1.3M   8.0G     1%    /etc/svc/volatile
objfs                    0K     0K     0K     0%    /system/object
sharefs                  0K     0K     0K     0%    /etc/dfs/sharetab
/platform/sun4u-us3/lib/libc_psr/libc_psr_hwcap1.so.1
                        12G   3.0G   8.7G    26%    /platform/sun4u-us3/lib/libc_psr.so.1
/platform/sun4u-us3/lib/sparcv9/libc_psr/libc_psr_hwcap1.so.1
                        12G   3.0G   8.7G    26%    /platform/sun4u-us3/lib/sparcv9/libc_psr.so.1
fd                       0K     0K     0K     0%    /dev/fd
/dev/md/dsk/d33         12G   1.1G    11G    10%    /var
swap                   3.0G   216K   3.0G     1%    /tmp
swap                   8.0G    32K   8.0G     1%    /var/run
/dev/md/dsk/d37         38G    26G    12G    69%    /local
/dev/md/dsk/d107        67G   9.1G    58G    14%    /opt/openv

-------------------------------------------------------------------------------------------------------------
#bppllist HOT-CATALOG-BACKUP -U
Policy Name:       HOT-CATALOG-BACKUP

  Policy Type:         NBU-Catalog
  Active:              yes
  Effective date:      04/20/2010 09:35:40
  Mult. Data Streams:  no
  Client Encrypt:      no
  Checkpoint:          no
  Policy Priority:     0
  Max Jobs/Policy:     1
  Disaster Recovery:   0
  Collect BMR info:    no
  Residence:           Catalog
  Volume Pool:         CatalogBackup
  Server Group:        *ANY*
  Keyword:             (none specified)
  Data Classification:       -
  Residence is Storage Lifecycle Policy:    no
  Application Discovery:      no
  Discovery Lifetime:      0 seconds
ASC Application and attributes: (none defined)

  Granular Restore Info:  no
  Ignore Client Direct:  no
Enable Metadata Indexing:  no
Index server name:  NULL
  Use Accelerator:  no
  HW/OS/Client:  Solaris       SunOS         ma-a.bk.master.com

  Include:  CATALOG_DRIVEN_BACKUP

  Schedule:              HOT-CAT-BACKUP
    Type:                Full Backup
    Frequency:           every 7 days
    Maximum MPX:         1
    Synthetic:           0
    Checksum Change Detection: 0
    PFI Recovery:        0
    Retention Level:     1 (2 weeks)
    Number Copies:       1
    Fail on Error:       0
    Residence:           (specific storage unit not required)
    Volume Pool:         (same as policy volume pool)
    Server Group:        (same as specified for policy)
    Residence is Storage Lifecycle Policy:         0
    Schedule indexing:     0
    Daily Windows:
          Saturday   16:00:00  -->  Saturday   19:50:00

Catalog Disaster Recovery Configuration:
  Email Address:   (none specified)
  Disk Path:       /local/NBUDR
  User Name:       (none specified)
  Pass Word:       (none specified)
  Critical policy: (none specified)

[mph999]

There is no username / passwd shown.

I think it should show ;

User Name  root

Pass Word xxxx

Go into the Catalog backup policy > DR tab and enter the username / passwd.

Not sure how this could cause the error you have, but then, NetBackup does throw the odd curved ball occasssionally.

Martin

[Marianne]

Do you have more than one STU configured on /local?

Your mount point is /local and STU location is /local/cat-backup.
DSU should be a dedicated lun.

Please show us output of :
nbdevquery -listdp -stype BasicDisk -U 
nbdevquery -liststs -U
nbdevquery -listconfig -U

[evargas · Accepted solution]

Thanks all for your help.

I resolved the issue.

I upgraded the server to Netbackup 7.5.0.5 and now is working again.  I really don't know what happend on version 7.5.0.3 that caused this issue.

Thanks