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Catalog backup executed with status code 1

ankushkalra
Level 5
Hi, We are using veritas netbackup 6.5.6 on windows 2k8 enterprise server. There was some issue in this backup server 2-3 days back.I resolved it using the URL http://www.symantec.com/connect/forums/netbackup-emm-not-running. After that when i am executing catalog backup it is completing with status code 1.All other backups are executing just fine. Please refer below logs. Catalog Backup Job 1: 7/21/2015 1:02:59 PM - requesting resource indelgg4ghst.NBU_CATALOG.MAXJOBS 7/21/2015 1:02:59 PM - granted resource indelgg4ghst.NBU_CATALOG.MAXJOBS 7/21/2015 1:02:59 PM - estimated 56022453 kbytes needed 7/21/2015 1:02:59 PM - begin Parent Job 7/21/2015 1:02:59 PM - begin Catalog Backup, Start Notify Script 7/21/2015 1:02:59 PM - started process RUNCMD (11036) 7/21/2015 1:03:00 PM - ended process 0 (11036) Status 0 7/21/2015 1:03:00 PM - end Catalog Backup, Start Notify Script; elapsed time: 00:00:01 7/21/2015 1:03:00 PM - begin Catalog Backup, DBM Query Status 1 7/21/2015 1:15:40 PM - end Catalog Backup, DBM Query; elapsed time: 00:12:40 7/21/2015 1:15:40 PM - begin Catalog Backup, Validate Image Status 0 7/21/2015 1:15:40 PM - end Catalog Backup, Validate Image; elapsed time: 00:00:00 7/21/2015 1:15:40 PM - begin Catalog Backup, End Notify Script 7/21/2015 1:15:40 PM - started process RUNCMD (3924) 7/21/2015 1:15:40 PM - ended process 0 (3924) Status 0 7/21/2015 1:15:40 PM - end Catalog Backup, End Notify Script; elapsed time: 00:00:00 Status 1 7/21/2015 1:15:40 PM - end Parent Job; elapsed time: 00:12:41 the requested operation was partially successful(1) The job was successfully completed, but some files may have been busy or unaccessible. See the problems report or the client's logs for more details. Job 2: 7/21/2015 1:03:00 PM - Info bpdbm(pid=12068) staging relational database files for catalog backup 7/21/2015 1:03:00 PM - Info bpdbm(pid=12068) staging BMRDB backup to C:\Program Files\Veritas\NetBackupDB\staging 7/21/2015 1:03:00 PM - Error bpdbm(pid=12068) error staging BMRDB backup to C:\Program Files\Veritas\NetBackupDB\staging 7/21/2015 1:03:00 PM - Info bpdbm(pid=12068) staging NBDB backup to C:\Program Files\Veritas\NetBackupDB\staging 7/21/2015 1:03:02 PM - Info bpdbm(pid=12068) done staging NBDB backup to C:\Program Files\Veritas\NetBackupDB\staging the requested operation was partially successful(1) The job was successfully completed, but some files may have been busy or unaccessible. See the problems report or the client's logs for more details. Job 3: 7/21/2015 1:03:06 PM - requesting resource Any 7/21/2015 1:03:06 PM - requesting resource indelgg4ghst.NBU_CLIENT.MAXJOBS.indelgg4ghst 7/21/2015 1:03:06 PM - requesting resource indelgg4ghst.NBU_POLICY.MAXJOBS.GG7-Catalog 7/21/2015 1:03:06 PM - granted resource indelgg4ghst.NBU_CLIENT.MAXJOBS.indelgg4ghst 7/21/2015 1:03:06 PM - granted resource indelgg4ghst.NBU_POLICY.MAXJOBS.GG7-Catalog 7/21/2015 1:03:06 PM - granted resource G801L4 7/21/2015 1:03:06 PM - granted resource IBM.ULT3580-TD4.002 7/21/2015 1:03:06 PM - granted resource indelgg4ghst-hcart-robot-tld-0 7/21/2015 1:03:06 PM - estimated 0 kbytes needed 7/21/2015 1:03:07 PM - started process bpbrm (11208) 7/21/2015 1:03:07 PM - connecting 7/21/2015 1:03:12 PM - connected; connect time: 00:00:05 7/21/2015 1:03:15 PM - mounting G801L4 7/21/2015 1:03:39 PM - mounted; mount time: 00:00:24 7/21/2015 1:03:39 PM - positioning G801L4 to file 134 7/21/2015 1:04:46 PM - positioned G801L4; position time: 00:01:07 7/21/2015 1:04:46 PM - begin writing 7/21/2015 1:04:52 PM - end writing; write time: 00:00:06 the requested operation was successfully completed(0) Job 4: 7/21/2015 1:04:56 PM - requesting resource Any 7/21/2015 1:04:56 PM - requesting resource indelgg4ghst.NBU_CLIENT.MAXJOBS.indelgg4ghst 7/21/2015 1:04:56 PM - requesting resource indelgg4ghst.NBU_POLICY.MAXJOBS.GG7-Catalog 7/21/2015 1:04:56 PM - granted resource indelgg4ghst.NBU_CLIENT.MAXJOBS.indelgg4ghst 7/21/2015 1:04:56 PM - granted resource indelgg4ghst.NBU_POLICY.MAXJOBS.GG7-Catalog 7/21/2015 1:04:56 PM - granted resource G801L4 7/21/2015 1:04:56 PM - granted resource IBM.ULT3580-TD4.002 7/21/2015 1:04:56 PM - granted resource indelgg4ghst-hcart-robot-tld-0 7/21/2015 1:04:56 PM - estimated 56022453 kbytes needed 7/21/2015 1:04:57 PM - started process bpbrm (9936) 7/21/2015 1:04:57 PM - connecting 7/21/2015 1:04:57 PM - connected; connect time: 00:00:00 7/21/2015 1:05:00 PM - mounted 7/21/2015 1:05:00 PM - positioning G801L4 to file 135 7/21/2015 1:05:01 PM - positioned G801L4; position time: 00:00:01 7/21/2015 1:05:01 PM - begin writing 7/21/2015 1:15:33 PM - end writing; write time: 00:10:32 the requested operation was successfully completed(0) My question is as below. 1. What can be done to resolve this issue?? 2. If my backup server crashes,can i recover my catalog data with this backup?? Thanks
1 ACCEPTED SOLUTION

Accepted Solutions

am2588
Level 3

Hi Ankush 

See if there is BMRDB entry in  <install-path>\VERITAS\NetBackupDB\conf\databases.conf 

This problem may be occurred due corruption of

contents  <install_path>\VERITAS\NetBackupDB\data\vxdbms.conf 

 Need to repair it. For this you can follow below links

NetBackup: How to repair or rebuild the vxdbms.conf file if it is missing or corrupt

https://support.symantec.com/en_US/article.TECH71702.html

Catalog backup failing with error staging bmrdb to staging area.

https://support.symantec.com/en_US/article.TECH124570.html

NetBackup Hot Catalog backup failing with status 1

https://support.symantec.com/en_US/article.TECH190715.html

Thanks & Regards

View solution in original post

6 REPLIES 6

ankushkalra
Level 5

Also configration files are as below.

<install-path>\VERITAS\NetBackupDB\conf\databases.conf 
file contents:

   "C:\Program Files\Veritas\\NetBackupDB\data\NBDB.db" -n NBDB

contents of <install_path>\VERITAS\NetBackupDB\data\vxdbms.conf

VXDBMS_NB_SERVER = NB_INDELGG4GHST
VXDBMS_NB_PORT = 13785
VXDBMS_NB_DATABASE = NBDB
VXDBMS_BMR_DATABASE = BMRDB
VXDBMS_NB_DATA = C:\Program Files\Veritas\\NetBackupDB\data
VXDBMS_NB_INDEX = C:\Program Files\Veritas\\NetBackupDB\data
VXDBMS_NB_TLOG = C:\Program Files\Veritas\\NetBackupDB\data
VXDBMS_NB_PASSWORD = 4078b4f9180310b4eece106d630242ba40d12529b1c520b9
VXDBMS_ODBC_DRIVER = NB Adaptive Server Anywhere 9.0.2
VXDBMS_NB_FULL_KEYWORD = NBDB:67964:1437468123:F
VXDBMS_NB_INCREMENTAL = NBDB.log.1
VXDBMS_BMR_INCREMENTAL = BMRDB.log.1

I have tried with creating a new backup policy but it doesnt help.

 

RamNagalla
Moderator
Moderator
Partner    VIP    Certified

7/21/2015 1:03:00 PM - Error bpdbm(pid=12068) error staging BMRDB backup to C:\Program Files\Veritas\NetBackupDB\staging

Does this Master server is confugired for BMR  backups?

it is getting the error when it is staging the BMRDB, since it is the only error you can recover it Master server with this images..however making sure that backup with status code 0 is good .

RamNagalla
Moderator
Moderator
Partner    VIP    Certified

check this T/N

https://support.symantec.com/en_US/article.TECH124570.html

it should help to fix the issue..

chanti22
Not applicable

The problem is because bmrdb backup to staging area

you will have to check below

1.Are you using BMR or not ?

2.If you are using BMR then you will have to check the space in staging directory is sufficent to copy bmrdb files and required services ( as suggested by RAM as above) 

3.If you are not using BMR then check if there is an  entry for bmrdb in databases.conf file

 

 

am2588
Level 3

Hi Ankush 

See if there is BMRDB entry in  <install-path>\VERITAS\NetBackupDB\conf\databases.conf 

This problem may be occurred due corruption of

contents  <install_path>\VERITAS\NetBackupDB\data\vxdbms.conf 

 Need to repair it. For this you can follow below links

NetBackup: How to repair or rebuild the vxdbms.conf file if it is missing or corrupt

https://support.symantec.com/en_US/article.TECH71702.html

Catalog backup failing with error staging bmrdb to staging area.

https://support.symantec.com/en_US/article.TECH124570.html

NetBackup Hot Catalog backup failing with status 1

https://support.symantec.com/en_US/article.TECH190715.html

Thanks & Regards

ankushkalra
Level 5
Thanks ajay.