Catalog backup fails with error Disk volume is down(2074)

[Danny_Guttman]

Hi all,

I have an old NBU version 6.5.6(I know it is EOL, don't have funds to upgrade). it is installed on a Win 2008R2 master and media.

I'm using NDMP to backup volumes from NetApp with 2 FC tapes.

Backup are running ok, but since 2 weeks my catalog backups are failing with error 2074.

I backup the catalog to disk SU, it's a network share on the NetApp and it's working well for years.

I looked it up and it's a disk pool down error, my problem is that I never created a disk pool as far as I know it requiers a license.

I tried everytning I know from deleting the disk su and re creating but nothing seems to solve the problem.

Please help

Danny

[RamNagalla]

Does the disk pools is configured as Advanced disk in netbackup?

could you post/attach the below details

1) failed job details

2) policy details  (command :- bppllist <policyname> -L

3) storage unit details ( command :- bpstulist -label <STU name in catalog policy> -L)

[Marianne · Accepted solution]

Basic Disk does not need additional license.

Please check logon account for these 2 services on the master server:

Netbackup Client Service
and
NetBackup Remote Manager and Monitor Service. 

Check that the logon account is valid - it must be domain account with write permissions on the share.