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Catalog backup full issue with status code of 2009 and 2

alex_gholami
Level 2

When I SSH to master server, under activity monitor, I keep seeing    catalog backup status code of  2009 and  2. It always show   two status code of 2 and one status code of 2009.  We are using   Scalar i40  Quantum tape library, its current version is 175.GS001. Based on our weekly tape backup, we expected weekly tape repot but received zero.  Tried to run manual report same issue.  I believe this catalog issue impacting tape backup. 

I have researched on Symantec website found this KB  https://support.symantec.com/en_US/article.TECH141955.html to resolved the status code 2. But when I log into server, we do not have NBDB.db under bin folder.

server name:/usr/openv/db/bin # ls
.odbc.ini     dbexternc11  dbspawn      dbupgrad       nbdb_upgrade
NB_dbsrv      dbfhide      dbsrv11      dbvalid        nbdbms_server_install
NB_dbsrv.lic  dbinfo       dbsrv11.lic  dbversion      nbdbms_start_server
create_nbdb   dbinit       dbstop       nb_cat_helper  rsaroot.crt
dbadm         dbisqlc      dbsupport    nbdb_admin     rsaserver.id
dbbackup      dblic        dbsvc        nbdb_backup    servername
dbdsn         dblocate     dbtran       nbdb_move
dbeng11       dblog        dbtsinfo     nbdb_ping
dbeng11.lic   dbns11       dbunload     nbdb_restore
dberase       dbping       dbunlspt     nbdb_unload

 when I right click on job id  here is information  received:

problem:  Status 2009: All compatible drive paths are down but media is available 

 

 

My question is, how can I resolve this issue.?  I am new backup adman not much knowledgeable with symantec products. Would you please advise?

 

Thanks for yoru time in advance.

 

1 ACCEPTED SOLUTION

Accepted Solutions

Will_Restore
Level 6

NetBackup status code: 2009

Message: All compatible drive paths are down but media is available

Explanation: All configured drives that can be used for this job are down.

Recommended Action: Verify that ltid is running on the required media server, and that the media server is active for tape. Using a device monitor, bring up the drive paths if they are down. If the drives are downed again, clean the drives.

http://www.symantec.com/docs/HOWTO104837

 

View solution in original post

2 REPLIES 2

Will_Restore
Level 6

NetBackup status code: 2009

Message: All compatible drive paths are down but media is available

Explanation: All configured drives that can be used for this job are down.

Recommended Action: Verify that ltid is running on the required media server, and that the media server is active for tape. Using a device monitor, bring up the drive paths if they are down. If the drives are downed again, clean the drives.

http://www.symantec.com/docs/HOWTO104837

 

Marianne
Level 6
Partner    VIP    Accredited Certified
Have you checked the status of the drives? Use Device Monitor or vmoprcmd from cmd. Forget about status 2 for now - it is probably because of the status 2009. PS: You misread the TN. Look again: NBDB.db is in NetBackupDB\data\ folder. I also doubt that this TN is at all applicable to your situation.