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Client process aborted

Ashleigh_Steven
Level 4

Can I get some help here?

21/12/2009 10:02:33 AM - begin Duplicate
21/12/2009 10:02:36 AM - requesting resource buup001-hcart3-robot-acs-3
21/12/2009 10:02:42 AM - awaiting resource buup001-hcart3-robot-acs-3 - No drives are available
21/12/2009 1:29:00 PM - awaiting resource buup001-hcart3-robot-acs-3
  Reason: Drives are in use., Media Server: buup001,
  Robot Number: 3, Robot Type: ACS, Media ID: N/A, Drive Name: N/A,
  Volume Pool: Backups, Storage Unit: buup001-hcart3-robot-acs-3, Drive Scan Host: N/A
21/12/2009 1:33:54 PM - awaiting resource buup001-hcart3-robot-acs-3 - No drives are available
21/12/2009 2:25:39 PM - started process bptm (2882)
21/12/2009 2:25:39 PM - granted resource D02080
21/12/2009 2:25:39 PM - granted resource STK.T10000A.003
21/12/2009 2:25:39 PM - granted resource buup001-hcart3-robot-acs-3
client process aborted(50)
21/12/2009 2:55:37 PM - Error bptm(pid=2882) unable to access drive STK.T10000A.003, drive is locked    
21/12/2009 2:55:37 PM - current media D02080 complete, requesting next media Any
21/12/2009 2:55:41 PM - awaiting resource buup001-hcart3-robot-acs-3 - No drives are available
21/12/2009 3:19:53 PM - Error bptm(pid=2882) NBJM returned an extended error status: resource request failed (800)  
21/12/2009 3:19:52 PM - Error nbjm(pid=2349) NBU status: 800, EMM status: Server Group does not exists  
21/12/2009 3:19:52 PM - Error nbjm(pid=2349) NBU status: 800, EMM status: Server Group does not exists  
21/12/2009 3:19:53 PM - Error bpduplicate(pid=28943) write host buup001: resource request failed (800)     
21/12/2009 3:19:53 PM - Error bpduplicate(pid=28943) Duplicate of backupid itexch5-bkup_1261206081 failed, resource request failed (800).   
21/12/2009 3:19:53 PM - Error bpduplicate(pid=28943) Status = no images were successfully processed.     
21/12/2009 3:19:54 PM - end Duplicate; elapsed time: 05:17:21


2 REPLIES 2

Nicolai
Moderator
Moderator
Partner    VIP   
Then log on to the ACSLS server as acssa and the type "q lock drive all". The command should return a list of locks. You can then clear the drive lock by "clear lock drive ?,?,?,?" where ?,?,?,? is the ACSLS location of the drive.

Ashleigh_Steven
Level 4
Yes, is this very common in the ACSLS software.