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Cloud Storage Server constantly goes down

Netbackup 8.1.2 as Master and acting as media server for Cloud Storage Units on AWS Glacier Vault.

The CLoud storage server constantly goes down, once I bounce services then it works for sometime and again reports down with error 2106

6 oct. 2019 13:17:05 - Error nbjm (pid=9508) NBU status: 2106, EMM status: Storage Server is down or unavailable 
6 oct. 2019 13:17:05 - Error nbjm (pid=9508) NBU status: 2106, EMM status: Storage Server is down or unavailable 
6 oct. 2019 13:17:05 - Error nbjm (pid=9508) NBU status: 2106, EMM status: Storage Server is down or unavailable 
6 oct. 2019 13:17:07 - end Duplicate; elapsed time 0:00:30

Any clue as what I need to check, I can see nbcssc running. 

I am trying to run a backup to local storage unit and a duplication using SLP to AWS Glacier Vault.

 

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3 Replies

Re: Cloud Storage Server constantly goes down

1) Has it ever worked?  Or is this the first time you have tried?

2) Are you using KMS encryption too?

3) You need to inspect the nbcssc logs, see here:

https://www.veritas.com/content/support/en_US/doc/58500769-127471507-0/v123333139-127471507

 

Re: Cloud Storage Server constantly goes down

I have same issue with NB8.1.1 and AWS S3 eu-west-1.

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Re: Cloud Storage Server constantly goes down

Issues with resolving dns when connected to AWS S3.