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Code 303 When Vaulting

Learning_Everyd
Level 5

Master = WIn03 ENT w/SP2, NBU 6.5.6

 

11/7/2011 12:39:23 PM - requesting resource ma-atl06.us.manh.com.NBVAULT.MAXJOBS
11/7/2011 12:39:23 PM - requesting resource ma-atl06.us.manh.com.NBU_POLICY.MAXJOBS.OffSite_Vault
11/7/2011 12:39:23 PM - granted resource ma-atl06.us.manh.com.NBVAULT.MAXJOBS
11/7/2011 12:39:23 PM - granted resource ma-atl06.us.manh.com.NBU_POLICY.MAXJOBS.OffSite_Vault
11/7/2011 12:39:23 PM - estimated 0 kbytes needed
11/7/2011 12:39:23 PM - begin Parent Job
11/7/2011 12:39:23 PM - begin Vault, Start Notify Script
11/7/2011 12:39:23 PM - started process RUNCMD (6096)
11/7/2011 12:39:23 PM - ended process 0 (6096)
Status 0
11/7/2011 12:39:23 PM - end Vault, Start Notify Script; elapsed time: 00:00:00
11/7/2011 12:39:23 PM - begin Vault, Execute Script
11/7/2011 12:39:24 PM - vault waiting for session ID lock
11/7/2011 12:39:24 PM - started process bpbrm (10076)
11/7/2011 12:39:24 PM - requesting resource ma-atl06.us.manh.com.VAULT_CREATE_SESSION_ID.LOCK_TLD(0)_MANH_VAULT
11/7/2011 12:39:25 PM - granted resource ma-atl06.us.manh.com.VAULT_CREATE_SESSION_ID.LOCK_TLD(0)_MANH_VAULT
11/7/2011 12:39:27 PM - vault session ID lock acquired
11/7/2011 12:39:27 PM - vault session ID lock released
11/7/2011 1:15:32 PM - vault global lock released
11/7/2011 1:15:36 PM - end writing
Status 303
11/7/2011 1:15:36 PM - end Vault, Execute Script; elapsed time: 00:36:13
11/7/2011 1:15:36 PM - begin Vault, Stop On Error
Status 0
11/7/2011 1:15:36 PM - end Vault, Stop On Error; elapsed time: 00:00:00
11/7/2011 1:15:36 PM - begin Vault, End Notify Script
11/7/2011 1:15:37 PM - started process RUNCMD (3652)
11/7/2011 1:15:37 PM - ended process 0 (3652)
Status 0
11/7/2011 1:15:37 PM - end Vault, End Notify Script; elapsed time: 00:00:01
Status 303
11/7/2011 1:15:37 PM - end Parent Job; elapsed time: 00:36:14
error encountered executing Media Manager command(303)

 

Any suggestions?

2 REPLIES 2

Will_Restore
Level 6

For the actual error that caused the command to fail, review the Vault debug log in the following directory:
 

install_path\NetBackup\logs\vault
Also review the summary.log in each of the sidxxxdirectories that had problems:
 
install_path\NetBackup\vault\sessions\vault_name\sidxxx
(where xxx is the session ID)
 
 
Try running the command (with the same arguments as in the log file) to see the actual error. Ensure that the Media and Device Management daemons are running. Also ensure that the robot is functional and you can communicate with it (for example, inventory the robot through the GUI).

http://www.symantec.com/docs/TECH58854

Will_Restore
Level 6

any update on this (and your other open threads) ?