03-28-2018 06:32 PM
Client is accessible from the master server but not on the media server
1. Firewall from the client and netbackup servers were not active
2. Was able to telnet port from client to master and media
3. Master was able to connect to the client but not succesful from media
4. DNS was setup
5. Hosts entry was setup
6. Ports are listening on the client
7. Performed bpclntcmd -clear_host_cache
Getting error below when media is trying to connect on the client via port 13724
C:\Windows\system32>telnet crsprd1 13724
Connecting To crsprd1...Could not open connection to the host, on port 13724: Co
nnect failed
Got these messages from bpcd duting connectivity testing
03-28-2018 11:40 PM
The telnet error shows that there is an issue at OS/networking level.
Is there a firewall anywhere in the picture?
Or OS firewall on media server or client?
Do you have bpcd log folder on the client?
Is anything logged in bpcd when you use bptestbpcd from media server to client?
....\admincmd > bptestbpcd -client crsprd1 -verbose -debug
04-02-2018 04:50 PM
firewall is off for both master and media as well as on the client
Here are the logs provided to me
D:\Program Files\Veritas\NetBackup\bin\admincmd>bptestbpcd.exe -client crsprd1 -
verbose
<16>bptestbpcd main: Function ConnectToBPCD(crsprd1) failed: 25
<16>bptestbpcd main: cannot connect on socket
cannot connect on socket
D:\Program Files\Veritas\NetBackup\bin\admincmd>hostname
LINZAKLPNBE01
04-02-2018 10:37 PM
04-02-2018 11:14 PM