Create virtual storage unit license problem

[Roman_Kuznetsov]

Hi.

I try to configure app cluster. On 2 windows box, where I want to perform backup on tape (Enterprise license, SSO, Tape are already installed). After adding nodes to cluster name in netbackup, i.e. after "nbemmcmd -updatehost" command, I try to create STU with virtname.domain.com as Media server.  And get "licensed use has been exceeded" error:

c:\Program Files\Veritas\NetBackup\bin\admincmd>bpstuadd -label virt-hcart-tld0 -density hcart2 -rt tld -rn 0 -host virtname.domain.com
The license key on the media server named virtname.domain.com indicates that it is not licensed for the Remote Client Support feature. The On Demand Only attribute requires the Remote Client Support feature be licensed.
licensed use has been exceeded

As I understand, this is common error which indicate some misconfigured settings. Please suggest, what can I try to check.

There useful info:

c:\Program Files\Veritas\NetBackup\bin\admincmd>nbemmcmd.exe -listhost
NBEMMCMD, Version: 7.5.0.5
The following hosts were found:
server           master.domain.com
app_cluster      virtname.domain.com
media            node1.domain.com
media            node2.domain.com
Command completed successfully.

c:\Program Files\Veritas\NetBackup\bin\admincmd>nbemmcmd -listhosts -servers_in_app_cluster -clustername  virtname.domain.com
NBEMMCMD, Version: 7.5.0.5
The following hosts were found:
media            node1.domain.com
media            node2.domain.com
Command completed successfully.

Names of systems are modified.

[Dyneshia]

Replace the license key being used in the master server with one that includes the Remote Client Support feature (Feature ID      = 71 Remote Client Support).
If a known key for this is not readily available, please contact your NetBackup Sales Representative to ensure that the proper NetBackup license keys are being used.

If you are still having an issue, please reply back with the following from your master server

bin\admincmd\bpminlicense -verbose

[Roman_Kuznetsov]

I try to replace license key, but no success.

There is output of "bin\admincmd\bpminlicense -verbose" from master

<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x516fa2b6 04/18/13 11:37:26
  hostname        = master.domain.com
  product ID      = 6 NetBackup
  serial number   = 108727
  key version     = 0x05000000
  count           = 0
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 5 NetBackup Server
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 81 Enterprise Vault Agent +
  Feature ID      = 75 Bare Metal Restore +
  Feature ID      = 74 Encryption +
  Feature ID      = 73 Open File Backup +
  Feature ID      = 43 Encryption (Legacy DES 56-bit) +
  Feature ID      = 42 Encryption (Legacy DES 40-bit) +
  Feature ID      = 22 Additional clients +

<LICENSE NUMBER><LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x516fa2b1 04/18/13 11:37:21
  hostname        = master.domain.com
  product ID      = 6 NetBackup
  serial number   = 108726
  key version     = 0x05000000
  count           = 0
  server platform = 0 Any platform
  client platform = 1 Any UNIX platform
  server tier     = 5 NetBackup Server
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 38 Sybase extension +
  Feature ID      = 37 Informix extension +
  Feature ID      = 36 Oracle extension +
  Feature ID      = 35 Lotus Notes extension +
  Feature ID      = 34 DB2 extension +
  Feature ID      = 22 Additional clients +

<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x516fa2ac 04/18/13 11:37:16
  hostname        = master.domain.com
  product ID      = 6 NetBackup
  serial number   = 108725
  key version     = 0x05000000
  count           = 0
  server platform = 0 Any platform
  client platform = 1 Any UNIX platform
  server tier     = 5 NetBackup Server
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 38 Sybase extension +
  Feature ID      = 37 Informix extension +
  Feature ID      = 36 Oracle extension +
  Feature ID      = 35 Lotus Notes extension +
  Feature ID      = 34 DB2 extension +
  Feature ID      = 22 Additional clients +

<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x516fa2a8 04/18/13 11:37:12
  hostname        = master.domain.com
  product ID      = 6 NetBackup
  serial number   = 108723
  key version     = 0x05000000
  count           = 0
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 5 NetBackup Server
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 83 PureDisk MS Exchange Agent +
  Feature ID      = 81 Enterprise Vault Agent +
  Feature ID      = 80 PureDisk MS SQL Server Agent +
  Feature ID      = 61 MS SharePoint Agent +
  Feature ID      = 38 Sybase extension +
  Feature ID      = 37 Informix extension +
  Feature ID      = 36 Oracle extension +
  Feature ID      = 35 Lotus Notes extension +
  Feature ID      = 34 DB2 extension +
  Feature ID      = 33 MS SQL Server extension +
  Feature ID      = 32 MS Exchange extension +
  Feature ID      = 22 Additional clients +

<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x516fa2a4 04/18/13 11:37:08
  hostname        = master.domain.com
  product ID      = 6 NetBackup
  serial number   = 108724
  key version     = 0x05000000
  count           = 0
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 5 NetBackup Server
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 83 PureDisk MS Exchange Agent +
  Feature ID      = 81 Enterprise Vault Agent +
  Feature ID      = 80 PureDisk MS SQL Server Agent +
  Feature ID      = 61 MS SharePoint Agent +
  Feature ID      = 38 Sybase extension +
  Feature ID      = 37 Informix extension +
  Feature ID      = 36 Oracle extension +
  Feature ID      = 35 Lotus Notes extension +
  Feature ID      = 34 DB2 extension +
  Feature ID      = 33 MS SQL Server extension +
  Feature ID      = 32 MS Exchange extension +
  Feature ID      = 22 Additional clients +
<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x516fa298 04/18/13 11:36:56
  hostname        = master.domain.com
  product ID      = 6 NetBackup
  serial number   = 108721
  key version     = 0x05000000
  count           = 0
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 5 NetBackup Server
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 83 PureDisk MS Exchange Agent +
  Feature ID      = 81 Enterprise Vault Agent +
  Feature ID      = 80 PureDisk MS SQL Server Agent +
  Feature ID      = 61 MS SharePoint Agent +
  Feature ID      = 38 Sybase extension +
  Feature ID      = 37 Informix extension +
  Feature ID      = 36 Oracle extension +
  Feature ID      = 35 Lotus Notes extension +
  Feature ID      = 34 DB2 extension +
  Feature ID      = 33 MS SQL Server extension +
  Feature ID      = 32 MS Exchange extension +
  Feature ID      = 22 Additional clients +

<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x516fa288 04/18/13 11:36:40
  hostname        = master.domain.com
  product ID      = 6 NetBackup Enterprise Server
  serial number   = 108722
  key version     = 0x05000000
  count           = 0
  server platform = 0 Any platform
  client platform = 1 Any UNIX platform
  server tier     = 10 NetBackup Enterprise Server
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 84 SAN Client +
  Feature ID      = 81 Enterprise Vault Agent +
  Feature ID      = 75 Bare Metal Restore +
  Feature ID      = 74 Encryption +
  Feature ID      = 73 Open File Backup +
  Feature ID      = 70 Robotic Library Sharing Support +
  Feature ID      = 69 Remote Media Server Support +
  Feature ID      = 68 Microsoft RSM Robotic Libraries +
  Feature ID      = 67 ADIC DAS/SDLC Robotic Libraries +
  Feature ID      = 66 IBM ATL Robotic Libraries +
  Feature ID      = 65 Fujitsu LMF Robotic Libraries +
  Feature ID      = 64 StorageTek ACS Robotic Libraries +
  Feature ID      = 62 Snapshot Client +
  Feature ID      = 58 Inline Tape Copy +
  Feature ID      = 49 Library Based Tape Drives +
  Feature ID      = 46 DataStore +
  Feature ID      = 43 Encryption (Legacy DES 56-bit) +
  Feature ID      = 42 Encryption (Legacy DES 40-bit) +
  Feature ID      = 22 Additional clients +
  Feature ID      = 20 Base NetBackup +

<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x516fa281 04/18/13 11:36:33
  hostname        = master.domain.com
  product ID      = 6 NetBackup Enterprise Server
  serial number   = 108719
  key version     = 0x05000000
  count           = 0
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 10 NetBackup Enterprise Server
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 84 SAN Client +
  Feature ID      = 81 Enterprise Vault Agent +
  Feature ID      = 75 Bare Metal Restore +
  Feature ID      = 74 Encryption +
  Feature ID      = 73 Open File Backup +
  Feature ID      = 70 Robotic Library Sharing Support +
  Feature ID      = 69 Remote Media Server Support +
  Feature ID      = 68 Microsoft RSM Robotic Libraries +
  Feature ID      = 67 ADIC DAS/SDLC Robotic Libraries +
  Feature ID      = 66 IBM ATL Robotic Libraries +
  Feature ID      = 65 Fujitsu LMF Robotic Libraries +
  Feature ID      = 64 StorageTek ACS Robotic Libraries +
  Feature ID      = 62 Snapshot Client +
  Feature ID      = 58 Inline Tape Copy +
  Feature ID      = 49 Library Based Tape Drives +
  Feature ID      = 46 DataStore +
  Feature ID      = 43 Encryption (Legacy DES 56-bit) +
  Feature ID      = 42 Encryption (Legacy DES 40-bit) +
  Feature ID      = 22 Additional clients +
  Feature ID      = 20 Base NetBackup +

<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x516fa27b 04/18/13 11:36:27
  hostname        = master.domain.com
  product ID      = 6 NetBackup Enterprise Server
  serial number   = 108720
  key version     = 0x05000000
  count           = 0
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 10 NetBackup Enterprise Server
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 84 SAN Client +
  Feature ID      = 81 Enterprise Vault Agent +
  Feature ID      = 75 Bare Metal Restore +
  Feature ID      = 74 Encryption +
  Feature ID      = 73 Open File Backup +
  Feature ID      = 70 Robotic Library Sharing Support +
  Feature ID      = 69 Remote Media Server Support +
  Feature ID      = 68 Microsoft RSM Robotic Libraries +
  Feature ID      = 67 ADIC DAS/SDLC Robotic Libraries +
  Feature ID      = 66 IBM ATL Robotic Libraries +
  Feature ID      = 65 Fujitsu LMF Robotic Libraries +
  Feature ID      = 64 StorageTek ACS Robotic Libraries +
  Feature ID      = 62 Snapshot Client +
  Feature ID      = 58 Inline Tape Copy +
  Feature ID      = 49 Library Based Tape Drives +
  Feature ID      = 46 DataStore +
  Feature ID      = 43 Encryption (Legacy DES 56-bit) +
  Feature ID      = 42 Encryption (Legacy DES 40-bit) +
  Feature ID      = 22 Additional clients +
  Feature ID      = 20 Base NetBackup +

<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x516e87e1 04/17/13 15:30:41
  hostname        = master.domain.com
  product ID      = 6 NetBackup Enterprise Server
  serial number   = 108717
  key version     = 0x05000000
  count           = 0
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 10 NetBackup Enterprise Server
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 84 SAN Client +
  Feature ID      = 81 Enterprise Vault Agent +
  Feature ID      = 75 Bare Metal Restore +
  Feature ID      = 74 Encryption +
  Feature ID      = 73 Open File Backup +
  Feature ID      = 70 Robotic Library Sharing Support +
  Feature ID      = 69 Remote Media Server Support +
  Feature ID      = 68 Microsoft RSM Robotic Libraries +
  Feature ID      = 67 ADIC DAS/SDLC Robotic Libraries +
  Feature ID      = 66 IBM ATL Robotic Libraries +
  Feature ID      = 65 Fujitsu LMF Robotic Libraries +
  Feature ID      = 64 StorageTek ACS Robotic Libraries +
  Feature ID      = 62 Snapshot Client +
  Feature ID      = 58 Inline Tape Copy +
  Feature ID      = 49 Library Based Tape Drives +
  Feature ID      = 46 DataStore +
  Feature ID      = 43 Encryption (Legacy DES 56-bit) +
  Feature ID      = 42 Encryption (Legacy DES 40-bit) +
  Feature ID      = 22 Additional clients +
  Feature ID      = 20 Base NetBackup +

<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x516e87cd 04/17/13 15:30:21
  hostname        = master.domain.com
  product ID      = 6 NetBackup Enterprise Server
  serial number   = 108718
  key version     = 0x05000000
  count           = 7
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 0 No tier
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 88 Accelerator +
  Feature ID      = 86 PureDisk Remote Office +
  Feature ID      = 85 PureDisk Option +
  Feature ID      = 79 Flexible Disk Option +
  Feature ID      = 78 OpenStorage Disk Option +
  Feature ID      = 77 NAS SnapVault Option +
  Feature ID      = 46 DataStore +
  Feature ID      = 27 NDMP +

<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x516e87b8 04/17/13 15:30:00
  hostname        = master.domain.com
  product ID      = 6 NetBackup
  serial number   = 108716
  key version     = 0x05000000
  count           = 8
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 5 NetBackup Server
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 30 Shared Storage Option +

<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x516e8792 04/17/13 15:29:22
  hostname        = master.domain.com
  product ID      = 6 NetBackup
  serial number   = 108715
  key version     = 0x05000000
  count           = 8
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 5 NetBackup Server
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 49 Library Based Tape Drives +

<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x516d18bf 04/16/13 13:24:15
  hostname        = master.domain.com
  product ID      = 6 NetBackup Enterprise Server
  serial number   = 108714
  key version     = 0x05000000
  count           = 0
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 10 NetBackup Enterprise Server
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 81 Enterprise Vault Agent +
  Feature ID      = 73 Open File Backup +
  Feature ID      = 71 Remote Client Support +
  Feature ID      = 70 Robotic Library Sharing Support +
  Feature ID      = 69 Remote Media Server Support +
  Feature ID      = 68 Microsoft RSM Robotic Libraries +
  Feature ID      = 67 ADIC DAS/SDLC Robotic Libraries +
  Feature ID      = 66 IBM ATL Robotic Libraries +
  Feature ID      = 65 Fujitsu LMF Robotic Libraries +
  Feature ID      = 64 StorageTek ACS Robotic Libraries +
  Feature ID      = 58 Inline Tape Copy +
  Feature ID      = 46 DataStore +
  Feature ID      = 20 Base NetBackup +
 

From node1:

<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x517a2f1c 04/26/13 11:39:08
  hostname        = node1.domain.com
  product ID      = 6 NetBackup
  serial number   = 108723
  key version     = 0x05000000
  count           = 0
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 5 NetBackup Server
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 83 PureDisk MS Exchange Agent +
  Feature ID      = 81 Enterprise Vault Agent +
  Feature ID      = 80 PureDisk MS SQL Server Agent +
  Feature ID      = 61 MS SharePoint Agent +
  Feature ID      = 38 Sybase extension +
  Feature ID      = 37 Informix extension +
  Feature ID      = 36 Oracle extension +
  Feature ID      = 35 Lotus Notes extension +
  Feature ID      = 34 DB2 extension +
  Feature ID      = 33 MS SQL Server extension +
  Feature ID      = 32 MS Exchange extension +
  Feature ID      = 22 Additional clients +
<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x517a2f10 04/26/13 11:38:56
  hostname        = node1.domain.com
  product ID      = 6 NetBackup
  serial number   = 108715
  key version     = 0x05000000
  count           = 8
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 5 NetBackup Server
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 49 Library Based Tape Drives +
<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x517a2f0b 04/26/13 11:38:51
  hostname        = node1.domain.com
  product ID      = 6 NetBackup
  serial number   = 108716
  key version     = 0x05000000
  count           = 8
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 5 NetBackup Server
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 30 Shared Storage Option +
<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x517a2f06 04/26/13 11:38:46
  hostname        = node1.domain.com
  product ID      = 6 NetBackup Enterprise Server
  serial number   = 108718
  key version     = 0x05000000
  count           = 7
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 0 No tier
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 88 Accelerator +
  Feature ID      = 86 PureDisk Remote Office +
  Feature ID      = 85 PureDisk Option +
  Feature ID      = 79 Flexible Disk Option +
  Feature ID      = 78 OpenStorage Disk Option +
  Feature ID      = 77 NAS SnapVault Option +
  Feature ID      = 46 DataStore +
  Feature ID      = 27 NDMP +
<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x517a2cdd 04/26/13 11:29:33
  hostname        = node1.domain.com
  product ID      = 6 NetBackup Enterprise Server
  serial number   = 108719
  key version     = 0x05000000
  count           = 0
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 10 NetBackup Enterprise Server
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 84 SAN Client +
  Feature ID      = 81 Enterprise Vault Agent +
  Feature ID      = 75 Bare Metal Restore +
  Feature ID      = 74 Encryption +
  Feature ID      = 73 Open File Backup +
  Feature ID      = 70 Robotic Library Sharing Support +
  Feature ID      = 69 Remote Media Server Support +
  Feature ID      = 68 Microsoft RSM Robotic Libraries +
  Feature ID      = 67 ADIC DAS/SDLC Robotic Libraries +
  Feature ID      = 66 IBM ATL Robotic Libraries +
  Feature ID      = 65 Fujitsu LMF Robotic Libraries +
  Feature ID      = 64 StorageTek ACS Robotic Libraries +
  Feature ID      = 62 Snapshot Client +
  Feature ID      = 58 Inline Tape Copy +
  Feature ID      = 49 Library Based Tape Drives +
  Feature ID      = 46 DataStore +
  Feature ID      = 43 Encryption (Legacy DES 56-bit) +
  Feature ID      = 42 Encryption (Legacy DES 40-bit) +
  Feature ID      = 22 Additional clients +
  Feature ID      = 20 Base NetBackup +
 

Quite similar from node2:

<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x51875008 05/06/13 10:39:04
  hostname        = node2.domain.com
  product ID      = 6 NetBackup Enterprise Server
  serial number   = 108718
  key version     = 0x05000000
  count           = 7
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 0 No tier
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 88 Accelerator +
  Feature ID      = 86 PureDisk Remote Office +
  Feature ID      = 85 PureDisk Option +
  Feature ID      = 79 Flexible Disk Option +
  Feature ID      = 78 OpenStorage Disk Option +
  Feature ID      = 77 NAS SnapVault Option +
  Feature ID      = 46 DataStore +
  Feature ID      = 27 NDMP +
<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x51874fec 05/06/13 10:38:36
  hostname        = node2.domain.com
  product ID      = 6 NetBackup
  serial number   = 108715
  key version     = 0x05000000
  count           = 8
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 5 NetBackup Server
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 49 Library Based Tape Drives +
<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x51874fe7 05/06/13 10:38:31
  hostname        = node2.domain.com
  product ID      = 6 NetBackup
  serial number   = 108716
  key version     = 0x05000000
  count           = 8
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 5 NetBackup Server
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 30 Shared Storage Option +
<LICENSE NUMBER> <LICENSE NUMBER>
  file version    = 0x05000000
  time added      = 0x51874f1c 05/06/13 10:35:08
  hostname        = node2.domain.com
  product ID      = 6 NetBackup Enterprise Server
  serial number   = 108719
  key version     = 0x05000000
  count           = 0
  server platform = 0 Any platform
  client platform = 0 Any platform
  server tier     = 10 NetBackup Enterprise Server
  client tier     = 0 No tier
  license type    = 1 Permanent
  Site ID         = 2006 Unknown site: 2006
  Feature ID      = 84 SAN Client +
  Feature ID      = 81 Enterprise Vault Agent +
  Feature ID      = 75 Bare Metal Restore +
  Feature ID      = 74 Encryption +
  Feature ID      = 73 Open File Backup +
  Feature ID      = 70 Robotic Library Sharing Support +
  Feature ID      = 69 Remote Media Server Support +
  Feature ID      = 68 Microsoft RSM Robotic Libraries +
  Feature ID      = 67 ADIC DAS/SDLC Robotic Libraries +
  Feature ID      = 66 IBM ATL Robotic Libraries +
  Feature ID      = 65 Fujitsu LMF Robotic Libraries +
  Feature ID      = 64 StorageTek ACS Robotic Libraries +
  Feature ID      = 62 Snapshot Client +
  Feature ID      = 58 Inline Tape Copy +
  Feature ID      = 49 Library Based Tape Drives +
  Feature ID      = 46 DataStore +
  Feature ID      = 43 Encryption (Legacy DES 56-bit) +
  Feature ID      = 42 Encryption (Legacy DES 40-bit) +
  Feature ID      = 22 Additional clients +
  Feature ID      = 20 Base NetBackup +
 

[Marianne · Accepted solution]

Have you selected 'On Demand Only' when you created the vtirtual STU?

This is a requirement for SAN Media server /Enterprise Client license.

[Roman_Kuznetsov]

Unfortunately I am not.

Can you provide link on documentation?

And thank you very much. All I need is that tick!

[Marianne]

The error message in your opening post actually told you what to do!

This old TN is still applicable: http://www.symantec.com/docs/HOWTO35035

[Roman_Kuznetsov]

And again thank you!