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Creating Storage Lifecycle Policies to use OST

jwallen21
Level 4

Good morning all,

 

So I am currently on Netbackup 7.01 and we have all backup's go to our exagrid unit now and replicates to another exagrid unit offsite. We have been using Exagrid with CIFS shares and recently just added the abilty to use OST (Symantec OpenStorage) so we can leverage that technology for these shares. We have added the plugins needed on the master and media server to use OST now on the EXAGRID. We have created 2 of each below 1 for HQ and 1 for DR.The issue is now on netbackup side. The policy i have setup is working fine it is just this Storage Lifecycle Policy isnt working. Any suggestions?

For the first policy Exchange what we added for OST to work with Netbackup

Created 2 disk pools(1 for hq and 1 for DR site)

Created 2 Storage Units(1 for hq and 1 for DR site)

Created 2 Storage Lifecycle Policies(1 for hq and 1 for DR site)

 

Below is the error I keep getting for Exchange

Tree Type : Server 

Nodes : hqbackup1

Job Policy: SLP_exchange-1month

Exit Status: 174 (media manager - system error occurred)

Client: hqbackup1

New State: Done

Alert Policy: Failed Job in netbackup

10 REPLIES 10

watsons
Level 6

Can you provide your SLP config, output of command:  nbstl -L

Also a job detail of your SLP job, and NBU version

AAlmroth
Level 6
Partner Accredited

Status 174 is usually when the bptm/bpdm processes aborts. This could be due to many reasons...

Does OST destinations work at all? Is it only the Exchange policy that fails?

If bptm fails using OST plugin, then it could very well be the plugin that is the culprit. Especially if it worked using CIFS. To verify this, have a look at the generated DrWatson output in Windows. You should be able to trace which component is raising an sig_abort in the dump report. I assume you are using Windows, as you mention CIFS...

/A

jwallen21
Level 4

Thanks for the responses....From Command nbstl -L(This is for policy that backsup our exchange server)

 We backuping up Information store and current version is 7.0.1. These are policies for the daily , Weekly, ect. for our policies. We are currenlty using this one policy as a test to see get to work before we move on to another policy. So i can try to test another one. We are using Windows and i can verfy to see if it is the plugin that is the issue.

C:\Program Files\Veritas\NetBackup\bin\admincmd>nbstl -L

                                Name: exchange-1month

                 Data Classification: (none specified)

            Duplication job priority: 0

                               State: active

                             Version: 1

 Destination  1              Use for: backup

                        Storage Unit: exchange-mailboxes-stu

                         Volume Pool: (none specified)

                        Server Group: (none specified)

                      Retention Type: Fixed

                     Retention Level: 3 (1 month)

               Alternate Read Server: (none specified)

               Preserve Multiplexing: false

                               State: active

                              Source: (client)

                      Destination ID: (none specified)

 Destination  2              Use for: duplication

                        Storage Unit: exchange-mailboxes_dr_stu

                         Volume Pool: (none specified)

                        Server Group: (none specified)

                      Retention Type: Fixed

                     Retention Level: 3 (1 month)

               Alternate Read Server: (none specified)

               Preserve Multiplexing: false

                               State: active

                              Source: Destination 1 (backup:exchange-mailboxes-s

tu)

                      Destination ID: (none specified)

------------------------------------------------------------------------

                                Name: exchange-1week

                 Data Classification: (none specified)

            Duplication job priority: 0

                               State: active

                             Version: 1

 Destination  1              Use for: backup

                        Storage Unit: exchange-mailboxes-stu

                         Volume Pool: (none specified)

                        Server Group: (none specified)

                      Retention Type: Fixed

                     Retention Level: 0 (1 week)

               Alternate Read Server: (none specified)

               Preserve Multiplexing: false

                               State: active

                              Source: (client)

                      Destination ID: (none specified)

 Destination  2              Use for: duplication

                        Storage Unit: exchange-mailboxes_dr_stu

                         Volume Pool: (none specified)

                        Server Group: (none specified)

                      Retention Type: Fixed

                     Retention Level: 0 (1 week)

               Alternate Read Server: (none specified)

               Preserve Multiplexing: false

                               State: active

                              Source: Destination 1 (backup:exchange-mailboxes-s

tu)

                      Destination ID: (none specified)

------------------------------------------------------------------------

                                Name: exchange-1year

                 Data Classification: (none specified)

            Duplication job priority: 0

                               State: active

                             Version: 1

 Destination  1              Use for: backup

                        Storage Unit: exchange-mailboxes-stu

                         Volume Pool: (none specified)

                        Server Group: (none specified)

                      Retention Type: Fixed

                     Retention Level: 8 (1 year)

               Alternate Read Server: (none specified)

               Preserve Multiplexing: false

                               State: active

                              Source: (client)

                      Destination ID: (none specified)

 Destination  2              Use for: duplication

                        Storage Unit: exchange-mailboxes_dr_stu

                         Volume Pool: (none specified)

                        Server Group: (none specified)

                      Retention Type: Fixed

                     Retention Level: 8 (1 year)

               Alternate Read Server: (none specified)

               Preserve Multiplexing: false

                               State: active

                              Source: Destination 1 (backup:exchange-mailboxes-s

tu)

                      Destination ID: (none specified)

------------------------------------------------------------------------

                                Name: exchange-7years

                 Data Classification: (none specified)

            Duplication job priority: 0

                               State: active

                             Version: 1

 Destination  1              Use for: backup

                        Storage Unit: exchange-mailboxes-stu

                         Volume Pool: (none specified)

                        Server Group: (none specified)

                      Retention Type: Fixed

                     Retention Level: 7 (7 years)

               Alternate Read Server: (none specified)

               Preserve Multiplexing: false

                               State: active

                              Source: (client)

                      Destination ID: (none specified)

 Destination  2              Use for: duplication

                        Storage Unit: exchange-mailboxes_dr_stu

                         Volume Pool: (none specified)

                        Server Group: (none specified)

                      Retention Type: Fixed

                     Retention Level: 7 (7 years)

               Alternate Read Server: (none specified)

               Preserve Multiplexing: false

                               State: active

                              Source: Destination 1 (backup:exchange-mailboxes-s

tu)

                      Destination ID: (none specified)

watsons
Level 6

The SLP definition looks fine, but you didn't provide the job details.

Also as AAimroth points out, bpdm & bptm logs may have something more relevant to the error.

jwallen21
Level 4

My Apologies here is the Job Details below.... Is there anything special i need to do to make logs create for those two folders (bpdm & bptm)? I have upped the logging on the master and the client in the admin console.

9/25/2011 2:52:53 PM - begin Duplicate

9/25/2011 2:52:53 PM - requesting resource LCM_exchange-mailboxes_dr_stu

9/25/2011 2:52:53 PM - granted resource LCM_exchange-mailboxes_dr_stu

9/25/2011 2:52:53 PM - started process RUNCMD (6500)

9/25/2011 2:52:53 PM - ended process 0 (6500)

9/25/2011 2:52:54 PM - requesting resource exchange-mailboxes_dr_stu

9/25/2011 2:52:54 PM - reserving resource @aaaaM

9/25/2011 2:52:54 PM - reserved resource @aaaaM

9/25/2011 2:52:54 PM - granted resource MediaID=@aaaaK;DiskVolume=Exchange-Mailboxes.hqexagrid1.DREXAGRID;DiskPool=exchange-mailboxes_dr_poo...

9/25/2011 2:52:54 PM - granted resource exchange-mailboxes_dr_stu

9/25/2011 2:52:55 PM - requesting resource @aaaaM

9/25/2011 2:52:55 PM - granted resource MediaID=@aaaaM;DiskVolume=Exchange-Mailboxes.hqexagrid1.hqexagrid;DiskPool=exchange-mailboxes_pool;P...

9/25/2011 2:52:56 PM - Info Duplicate(pid=6500) Initiating optimized duplication from @aaaaM to @aaaaK     

9/25/2011 2:52:56 PM - started process bpdm (6524)

9/25/2011 2:53:11 PM - begin writing

9/25/2011 2:54:13 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 1 of 720 object is busy, cannot be closed

9/25/2011 2:55:13 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 2 of 720 object is busy, cannot be closed

9/25/2011 2:56:13 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 3 of 720 object is busy, cannot be closed

9/25/2011 2:57:13 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 4 of 720 object is busy, cannot be closed

9/25/2011 2:58:14 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 5 of 720 object is busy, cannot be closed

9/25/2011 2:59:14 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 6 of 720 object is busy, cannot be closed

9/25/2011 3:00:14 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 7 of 720 object is busy, cannot be closed

9/25/2011 3:01:14 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 8 of 720 object is busy, cannot be closed

9/25/2011 3:02:15 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 9 of 720 object is busy, cannot be closed

9/25/2011 3:03:15 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 10 of 720 object is busy, cannot be closed

9/25/2011 3:04:15 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 11 of 720 object is busy, cannot be closed

9/25/2011 3:05:15 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 12 of 720 object is busy, cannot be closed

9/25/2011 3:06:16 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 13 of 720 object is busy, cannot be closed

9/25/2011 3:07:16 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 14 of 720 object is busy, cannot be closed

9/25/2011 3:08:16 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 15 of 720 object is busy, cannot be closed

9/25/2011 3:09:16 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 16 of 720 object is busy, cannot be closed

9/25/2011 3:10:17 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 17 of 720 object is busy, cannot be closed

9/25/2011 3:11:17 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 18 of 720 object is busy, cannot be closed

9/25/2011 3:12:17 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 19 of 720 object is busy, cannot be closed

9/25/2011 3:13:17 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 20 of 720 object is busy, cannot be closed

9/25/2011 3:14:18 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 21 of 720 object is busy, cannot be closed

9/25/2011 3:15:18 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 22 of 720 object is busy, cannot be closed

9/25/2011 3:16:18 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 23 of 720 object is busy, cannot be closed

9/25/2011 3:17:18 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 24 of 720 object is busy, cannot be closed

9/25/2011 3:18:19 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 25 of 720 object is busy, cannot be closed

9/25/2011 3:19:19 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 26 of 720 object is busy, cannot be closed

9/25/2011 3:20:19 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 27 of 720 object is busy, cannot be closed

9/25/2011 3:21:19 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 28 of 720 object is busy, cannot be closed

9/25/2011 3:22:20 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 29 of 720 object is busy, cannot be closed

9/25/2011 3:23:20 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 30 of 720 object is busy, cannot be closed

9/25/2011 3:24:20 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 31 of 720 object is busy, cannot be closed

9/25/2011 3:25:20 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 32 of 720 object is busy, cannot be closed

9/25/2011 3:26:21 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 33 of 720 object is busy, cannot be closed

9/25/2011 3:27:21 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 34 of 720 object is busy, cannot be closed

9/25/2011 3:28:21 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 35 of 720 object is busy, cannot be closed

9/25/2011 3:29:22 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 36 of 720 object is busy, cannot be closed

9/25/2011 3:30:22 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 37 of 720 object is busy, cannot be closed

9/25/2011 3:31:22 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 38 of 720 object is busy, cannot be closed

9/25/2011 3:32:22 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 39 of 720 object is busy, cannot be closed

9/25/2011 3:33:23 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 40 of 720 object is busy, cannot be closed

9/25/2011 3:34:23 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 41 of 720 object is busy, cannot be closed

9/25/2011 3:35:23 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 42 of 720 object is busy, cannot be closed

9/25/2011 3:36:23 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 43 of 720 object is busy, cannot be closed

9/25/2011 3:37:24 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 44 of 720 object is busy, cannot be closed

9/25/2011 3:38:24 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 45 of 720 object is busy, cannot be closed

9/25/2011 3:39:24 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 46 of 720 object is busy, cannot be closed

9/25/2011 3:40:24 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 47 of 720 object is busy, cannot be closed

9/25/2011 3:41:25 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 48 of 720 object is busy, cannot be closed

9/25/2011 3:42:25 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 49 of 720 object is busy, cannot be closed

9/25/2011 3:43:25 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 50 of 720 object is busy, cannot be closed

9/25/2011 3:44:25 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 51 of 720 object is busy, cannot be closed

9/25/2011 3:45:26 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 52 of 720 object is busy, cannot be closed

9/25/2011 3:46:26 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 53 of 720 object is busy, cannot be closed

9/25/2011 3:47:26 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 54 of 720 object is busy, cannot be closed

9/25/2011 3:48:26 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 55 of 720 object is busy, cannot be closed

9/25/2011 3:49:27 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 56 of 720 object is busy, cannot be closed

9/25/2011 3:50:27 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 57 of 720 object is busy, cannot be closed

9/25/2011 3:51:27 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 58 of 720 object is busy, cannot be closed

9/25/2011 3:52:27 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 59 of 720 object is busy, cannot be closed

9/25/2011 3:53:28 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 60 of 720 object is busy, cannot be closed

9/25/2011 3:54:28 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 61 of 720 object is busy, cannot be closed

9/25/2011 3:55:28 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 62 of 720 object is busy, cannot be closed

9/25/2011 3:56:28 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 63 of 720 object is busy, cannot be closed

9/25/2011 3:57:29 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 64 of 720 object is busy, cannot be closed

9/25/2011 3:58:29 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 65 of 720 object is busy, cannot be closed

9/25/2011 3:59:29 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 66 of 720 object is busy, cannot be closed

9/25/2011 4:00:29 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 67 of 720 object is busy, cannot be closed

9/25/2011 4:01:30 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 68 of 720 object is busy, cannot be closed

9/25/2011 4:02:30 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 69 of 720 object is busy, cannot be closed

9/25/2011 4:03:30 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 70 of 720 object is busy, cannot be closed

9/25/2011 4:04:30 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 71 of 720 object is busy, cannot be closed

9/25/2011 4:05:31 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 72 of 720 object is busy, cannot be closed

9/25/2011 4:06:31 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 73 of 720 object is busy, cannot be closed

9/25/2011 4:07:31 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 74 of 720 object is busy, cannot be closed

9/25/2011 4:08:31 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 75 of 720 object is busy, cannot be closed

9/25/2011 4:09:32 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 76 of 720 object is busy, cannot be closed

9/25/2011 4:10:32 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 77 of 720 object is busy, cannot be closed

9/25/2011 4:11:32 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 78 of 720 object is busy, cannot be closed

9/25/2011 4:12:32 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 79 of 720 object is busy, cannot be closed

9/25/2011 4:13:33 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 80 of 720 object is busy, cannot be closed

9/25/2011 4:14:33 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 81 of 720 object is busy, cannot be closed

9/25/2011 4:15:33 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 82 of 720 object is busy, cannot be closed

9/25/2011 4:16:33 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 83 of 720 object is busy, cannot be closed

9/25/2011 4:17:34 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 84 of 720 object is busy, cannot be closed

9/25/2011 4:18:34 PM - Warning bpdm(pid=6524) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 85 of 720 object is busy, cannot be closed

9/25/2011 4:18:37 PM - end writing; write time: 01:25:26

9/25/2011 4:18:38 PM - Critical bpdm(pid=6524) image copy failed: target image size = 44873738240, source image size = 44873738155

9/25/2011 4:18:38 PM - Critical bpdm(pid=6524) Invalid image copy: error 2060001       

9/25/2011 4:18:47 PM - Error bpduplicate(pid=6500) host hqbackup1 backup id saturn_1316926802 optimized duplication failed, media manager - system error occurred (174).

9/25/2011 4:18:47 PM - Error bpduplicate(pid=6500) Duplicate of backupid saturn_1316926802 failed, media manager - system error occurred (174).

9/25/2011 4:18:47 PM - Error bpduplicate(pid=6500) Status = no images were successfully processed.     

9/25/2011 4:18:47 PM - end Duplicate; elapsed time: 01:25:54

media manager - system error occurred(174)

AAlmroth
Level 6
Partner Accredited

Well, it is clear that the OST devices have serious problems with optimized duplication. You could try to use RESUME_ORIG_DUP_ON_OPT_DUP_FAIL = TRUE in order to fall back to normal duplication. If this works, then you need to open a case with the OST device vendor as it is most likely a major problem in either their OST plugin or the setup.

Create the folders bptm and bpdm on the media server in <install path>\NetBackup\logs

Use VERBOSE = 5.

/A

jwallen21
Level 4

Here is the error message and the job details... I have been searching through the bptm and bpdm logs for anything. Nothing is jumping out at me... i have been seraching by policy name, client name and "error". Found a little info on bptm saying Got remote err=OST_SHADOW_NOT_WRITABLE 

 

Alert Raised on: September 28, 2011 4:05 AM

Job: 57875

Tree Type : Server 

Nodes : hqbackup1

Job Policy: SLP_exchange-1week

Exit Status: 191 (no images were successfully processed)

Client: hqbackup1

New State: Done

Alert Policy: Failed Job in netbackup

OpsCenter Server: HQOPSCENTER

Severity: Critical

Job Details

9/27/2011 11:03:18 PM - requesting resource LCM_exchange-mailboxes_dr_stu
9/27/2011 11:03:18 PM - granted resource LCM_exchange-mailboxes_dr_stu
9/27/2011 11:03:19 PM - begin Duplicate
9/27/2011 11:03:19 PM - started process RUNCMD (2076)
9/27/2011 11:03:19 PM - ended process 0 (2076)
9/27/2011 11:03:20 PM - requesting resource exchange-mailboxes_dr_stu
9/27/2011 11:03:20 PM - reserving resource @aaaaM
9/27/2011 11:03:21 PM - reserved resource @aaaaM
9/27/2011 11:03:21 PM - granted resource MediaID=@aaaaK;DiskVolume=Exchange-Mailboxes.hqexagrid1.DREXAGRID;DiskPool=exchange-mailboxes_dr_poo...
9/27/2011 11:03:21 PM - granted resource exchange-mailboxes_dr_stu
9/27/2011 11:03:22 PM - requesting resource @aaaaM
9/27/2011 11:03:22 PM - granted resource MediaID=@aaaaM;DiskVolume=Exchange-Mailboxes.hqexagrid1.hqexagrid;DiskPool=exchange-mailboxes_pool;P...
9/27/2011 11:03:23 PM - Info Duplicate(pid=2076) Initiating optimized duplication from @aaaaM to @aaaaK     
9/27/2011 11:03:23 PM - started process bpdm (6564)
9/27/2011 11:03:34 PM - begin writing
9/27/2011 11:04:36 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 1 of 720 object is busy, cannot be closed
9/27/2011 11:05:36 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 2 of 720 object is busy, cannot be closed
9/27/2011 11:06:37 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 3 of 720 object is busy, cannot be closed
9/27/2011 11:07:37 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 4 of 720 object is busy, cannot be closed
9/27/2011 11:08:37 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 5 of 720 object is busy, cannot be closed
9/27/2011 11:09:37 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 6 of 720 object is busy, cannot be closed
9/27/2011 11:10:38 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 7 of 720 object is busy, cannot be closed
9/27/2011 11:11:38 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 8 of 720 object is busy, cannot be closed
9/27/2011 11:12:38 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 9 of 720 object is busy, cannot be closed
9/27/2011 11:13:38 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 10 of 720 object is busy, cannot be closed
9/27/2011 11:14:39 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 11 of 720 object is busy, cannot be closed
9/27/2011 11:15:39 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 12 of 720 object is busy, cannot be closed
9/27/2011 11:16:39 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 13 of 720 object is busy, cannot be closed
9/27/2011 11:17:40 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 14 of 720 object is busy, cannot be closed
9/27/2011 11:18:40 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 15 of 720 object is busy, cannot be closed
9/27/2011 11:19:40 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 16 of 720 object is busy, cannot be closed
9/27/2011 11:20:40 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 17 of 720 object is busy, cannot be closed
9/27/2011 11:21:43 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 18 of 720 object is busy, cannot be closed
9/27/2011 11:22:43 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 19 of 720 object is busy, cannot be closed
9/27/2011 11:23:44 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 20 of 720 object is busy, cannot be closed
9/27/2011 11:24:44 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 21 of 720 object is busy, cannot be closed
9/27/2011 11:25:44 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 22 of 720 object is busy, cannot be closed
9/27/2011 11:26:44 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 23 of 720 object is busy, cannot be closed
9/27/2011 11:27:45 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 24 of 720 object is busy, cannot be closed
9/27/2011 11:28:45 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 25 of 720 object is busy, cannot be closed
9/27/2011 11:29:45 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 26 of 720 object is busy, cannot be closed
9/27/2011 11:30:45 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 27 of 720 object is busy, cannot be closed
9/27/2011 11:31:46 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 28 of 720 object is busy, cannot be closed
9/27/2011 11:32:46 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 29 of 720 object is busy, cannot be closed
9/27/2011 11:33:46 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 30 of 720 object is busy, cannot be closed
9/27/2011 11:34:47 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 31 of 720 object is busy, cannot be closed
9/27/2011 11:35:47 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 32 of 720 object is busy, cannot be closed
9/27/2011 11:36:47 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 33 of 720 object is busy, cannot be closed
9/27/2011 11:37:47 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 34 of 720 object is busy, cannot be closed
9/27/2011 11:38:48 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 35 of 720 object is busy, cannot be closed
9/27/2011 11:39:48 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 36 of 720 object is busy, cannot be closed
9/27/2011 11:40:48 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 37 of 720 object is busy, cannot be closed
9/27/2011 11:41:49 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 38 of 720 object is busy, cannot be closed
9/27/2011 11:42:49 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 39 of 720 object is busy, cannot be closed
9/27/2011 11:43:49 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 40 of 720 object is busy, cannot be closed
9/27/2011 11:44:50 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 41 of 720 object is busy, cannot be closed
9/27/2011 11:45:50 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 42 of 720 object is busy, cannot be closed
9/27/2011 11:46:50 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 43 of 720 object is busy, cannot be closed
9/27/2011 11:47:50 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 44 of 720 object is busy, cannot be closed
9/27/2011 11:48:51 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 45 of 720 object is busy, cannot be closed
9/27/2011 11:49:51 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 46 of 720 object is busy, cannot be closed
9/27/2011 11:50:51 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 47 of 720 object is busy, cannot be closed
9/27/2011 11:51:52 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 48 of 720 object is busy, cannot be closed
9/27/2011 11:52:52 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 49 of 720 object is busy, cannot be closed
9/27/2011 11:53:52 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 50 of 720 object is busy, cannot be closed
9/27/2011 11:54:52 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 51 of 720 object is busy, cannot be closed
9/27/2011 11:55:53 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 52 of 720 object is busy, cannot be closed
9/27/2011 11:56:53 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 53 of 720 object is busy, cannot be closed
9/27/2011 11:57:53 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 54 of 720 object is busy, cannot be closed
9/27/2011 11:58:53 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 55 of 720 object is busy, cannot be closed
9/27/2011 11:59:54 PM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 56 of 720 object is busy, cannot be closed
9/28/2011 12:00:54 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 57 of 720 object is busy, cannot be closed
9/28/2011 12:01:54 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 58 of 720 object is busy, cannot be closed
9/28/2011 12:02:54 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 59 of 720 object is busy, cannot be closed
9/28/2011 12:03:55 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 60 of 720 object is busy, cannot be closed
9/28/2011 12:04:55 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 61 of 720 object is busy, cannot be closed
9/28/2011 12:05:55 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 62 of 720 object is busy, cannot be closed
9/28/2011 12:06:55 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 63 of 720 object is busy, cannot be closed
9/28/2011 12:07:56 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 64 of 720 object is busy, cannot be closed
9/28/2011 12:08:56 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 65 of 720 object is busy, cannot be closed
9/28/2011 12:09:56 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 66 of 720 object is busy, cannot be closed
9/28/2011 12:10:56 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 67 of 720 object is busy, cannot be closed
9/28/2011 12:11:57 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 68 of 720 object is busy, cannot be closed
9/28/2011 12:12:57 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 69 of 720 object is busy, cannot be closed
9/28/2011 12:13:57 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 70 of 720 object is busy, cannot be closed
9/28/2011 12:14:57 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 71 of 720 object is busy, cannot be closed
9/28/2011 12:15:58 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 72 of 720 object is busy, cannot be closed
9/28/2011 12:16:58 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 73 of 720 object is busy, cannot be closed
9/28/2011 12:17:58 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 74 of 720 object is busy, cannot be closed
9/28/2011 12:18:58 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 75 of 720 object is busy, cannot be closed
9/28/2011 12:19:59 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 76 of 720 object is busy, cannot be closed
9/28/2011 12:20:59 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 77 of 720 object is busy, cannot be closed
9/28/2011 12:21:59 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 78 of 720 object is busy, cannot be closed
9/28/2011 12:22:59 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 79 of 720 object is busy, cannot be closed
9/28/2011 12:24:00 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 80 of 720 object is busy, cannot be closed
9/28/2011 12:25:00 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 81 of 720 object is busy, cannot be closed
9/28/2011 12:26:00 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 82 of 720 object is busy, cannot be closed
9/28/2011 12:27:00 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 83 of 720 object is busy, cannot be closed
9/28/2011 12:28:01 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 84 of 720 object is busy, cannot be closed
9/28/2011 12:29:01 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 85 of 720 object is busy, cannot be closed
9/28/2011 12:30:01 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 86 of 720 object is busy, cannot be closed
9/28/2011 12:31:02 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 87 of 720 object is busy, cannot be closed
9/28/2011 12:32:02 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 88 of 720 object is busy, cannot be closed
9/28/2011 12:33:02 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 89 of 720 object is busy, cannot be closed
9/28/2011 12:34:02 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 90 of 720 object is busy, cannot be closed
9/28/2011 12:35:03 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 91 of 720 object is busy, cannot be closed
9/28/2011 12:36:03 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 92 of 720 object is busy, cannot be closed
9/28/2011 12:37:03 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 93 of 720 object is busy, cannot be closed
9/28/2011 12:38:03 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 94 of 720 object is busy, cannot be closed
9/28/2011 12:39:04 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 95 of 720 object is busy, cannot be closed
9/28/2011 12:40:04 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 96 of 720 object is busy, cannot be closed
9/28/2011 12:41:04 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 97 of 720 object is busy, cannot be closed
9/28/2011 12:42:04 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 98 of 720 object is busy, cannot be closed
9/28/2011 12:43:05 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 99 of 720 object is busy, cannot be closed
9/28/2011 12:44:05 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 100 of 720 object is busy, cannot be closed
9/28/2011 12:45:05 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 101 of 720 object is busy, cannot be closed
9/28/2011 12:46:06 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 102 of 720 object is busy, cannot be closed
9/28/2011 12:47:06 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 103 of 720 object is busy, cannot be closed
9/28/2011 12:48:06 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 104 of 720 object is busy, cannot be closed
9/28/2011 12:49:06 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 105 of 720 object is busy, cannot be closed
9/28/2011 12:50:07 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 106 of 720 object is busy, cannot be closed
9/28/2011 12:51:07 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 107 of 720 object is busy, cannot be closed
9/28/2011 12:52:07 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 108 of 720 object is busy, cannot be closed
9/28/2011 12:53:07 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 109 of 720 object is busy, cannot be closed
9/28/2011 12:54:08 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 110 of 720 object is busy, cannot be closed
9/28/2011 12:55:08 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 111 of 720 object is busy, cannot be closed
9/28/2011 12:56:08 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 112 of 720 object is busy, cannot be closed
9/28/2011 12:57:08 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 113 of 720 object is busy, cannot be closed
9/28/2011 12:58:09 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 114 of 720 object is busy, cannot be closed
9/28/2011 12:59:09 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 115 of 720 object is busy, cannot be closed
9/28/2011 1:00:09 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 116 of 720 object is busy, cannot be closed
9/28/2011 1:01:10 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 117 of 720 object is busy, cannot be closed
9/28/2011 1:02:10 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 118 of 720 object is busy, cannot be closed
9/28/2011 1:03:10 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 119 of 720 object is busy, cannot be closed
9/28/2011 1:04:10 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 120 of 720 object is busy, cannot be closed
9/28/2011 1:05:11 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 121 of 720 object is busy, cannot be closed
9/28/2011 1:06:11 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 122 of 720 object is busy, cannot be closed
9/28/2011 1:07:11 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 123 of 720 object is busy, cannot be closed
9/28/2011 1:08:11 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 124 of 720 object is busy, cannot be closed
9/28/2011 1:09:12 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 125 of 720 object is busy, cannot be closed
9/28/2011 1:10:12 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 126 of 720 object is busy, cannot be closed
9/28/2011 1:11:12 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 127 of 720 object is busy, cannot be closed
9/28/2011 1:12:12 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 128 of 720 object is busy, cannot be closed
9/28/2011 1:13:13 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 129 of 720 object is busy, cannot be closed
9/28/2011 1:14:13 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 130 of 720 object is busy, cannot be closed
9/28/2011 1:15:13 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 131 of 720 object is busy, cannot be closed
9/28/2011 1:16:13 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 132 of 720 object is busy, cannot be closed
9/28/2011 1:17:14 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 133 of 720 object is busy, cannot be closed
9/28/2011 1:18:14 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 134 of 720 object is busy, cannot be closed
9/28/2011 1:19:14 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 135 of 720 object is busy, cannot be closed
9/28/2011 1:20:14 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 136 of 720 object is busy, cannot be closed
9/28/2011 1:21:15 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 137 of 720 object is busy, cannot be closed
9/28/2011 1:22:15 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 138 of 720 object is busy, cannot be closed
9/28/2011 1:23:15 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 139 of 720 object is busy, cannot be closed
9/28/2011 1:24:15 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 140 of 720 object is busy, cannot be closed
9/28/2011 1:25:16 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 141 of 720 object is busy, cannot be closed
9/28/2011 1:26:16 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 142 of 720 object is busy, cannot be closed
9/28/2011 1:27:16 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 143 of 720 object is busy, cannot be closed
9/28/2011 1:28:16 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 144 of 720 object is busy, cannot be closed
9/28/2011 1:29:17 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 145 of 720 object is busy, cannot be closed
9/28/2011 1:30:17 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 146 of 720 object is busy, cannot be closed
9/28/2011 1:31:17 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 147 of 720 object is busy, cannot be closed
9/28/2011 1:32:18 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 148 of 720 object is busy, cannot be closed
9/28/2011 1:33:18 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 149 of 720 object is busy, cannot be closed
9/28/2011 1:34:18 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 150 of 720 object is busy, cannot be closed
9/28/2011 1:35:18 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 151 of 720 object is busy, cannot be closed
9/28/2011 1:36:19 AM - Warning bpdm(pid=6564) Storage Server: hqexagrid, Disk Volume: Exchange-Mailboxes.hqexagrid1.hqexagrid is busy, retry attempt: 152 of 720 object is busy, cannot be closed
9/28/2011 1:36:22 AM - end writing; write time: 02:32:48
9/28/2011 1:36:23 AM - Critical bpdm(pid=6564) image copy failed: target image size = 50066458624, source image size = 50066458472
9/28/2011 1:36:23 AM - Critical bpdm(pid=6564) Invalid image copy: error 2060001       
9/28/2011 1:36:29 AM - Error bpduplicate(pid=2076) host hqbackup1 backup id saturn_1317175200 optimized duplication failed, media manager - system error occurred (174).
9/28/2011 1:36:30 AM - Error bpduplicate(pid=2076) Duplicate of backupid saturn_1317175200 failed, media manager - system error occurred (174).
9/28/2011 1:36:30 AM - Error bpduplicate(pid=2076) Status = no images were successfully processed.     
9/28/2011 1:36:30 AM - Error bpduplicate(pid=2076) Continuing with normal duplication.        
9/28/2011 1:36:30 AM - requesting resource exchange-mailboxes_dr_stu
9/28/2011 1:36:30 AM - requesting resource @aaaaM
9/28/2011 1:36:30 AM - reserving resource @aaaaM
9/28/2011 1:36:30 AM - reserved resource @aaaaM
9/28/2011 1:36:30 AM - granted resource MediaID=@aaaaK;DiskVolume=Exchange-Mailboxes.hqexagrid1.DREXAGRID;DiskPool=exchange-mailboxes_dr_poo...
9/28/2011 1:36:30 AM - granted resource exchange-mailboxes_dr_stu
9/28/2011 1:36:30 AM - granted resource MediaID=@aaaaM;DiskVolume=Exchange-Mailboxes.hqexagrid1.hqexagrid;DiskPool=exchange-mailboxes_pool;P...
9/28/2011 1:36:32 AM - started process bptm (6660)
9/28/2011 1:36:36 AM - Critical bptm(pid=6660) image open failed: error 2060016: operation not supported    
9/28/2011 1:36:37 AM - Error bpduplicate(pid=2076) write host hqbackup1: media write error (84)     
9/28/2011 1:36:37 AM - Error bpduplicate(pid=2076) Duplicate of backupid saturn_1317175200 failed, media write error (84).   
9/28/2011 1:36:37 AM - Error bpduplicate(pid=2076) Status = no images were successfully processed.     
9/28/2011 1:36:39 AM - end Duplicate; elapsed time: 02:33:20
no images were successfully processed(191)

 

 

BTM log file info

04:07:27.324 [6532.5964] <4> write_disk_header: Data Classification & Storage Lifecycle action 6
04:07:27.324 [6532.5964] <2> construct_sts_isid: master_server hqbackup1, client saturn, backup_time 1317186001, copy_number 2, stream_number 0, fragment_number 0, resume_number 2
04:07:27.324 [6532.5964] <4> DREXAGRID: egridmt(5964) INFO   stspi_create_image_v10++ lsu=Exchange-Mailboxes.hqexagrid1.DREXAGRID img=saturn_1317186001_C2_HDR_R2 flag=0 date=1317186001 &ih=000000000011B7E0, sd f=0xf
04:07:27.527 [6532.5964] <16> DREXAGRID: egridmt(5964) ERROR Failed to create image: lsu=Exchange-Mailboxes.hqexagrid1.DREXAGRID img=saturn_1317186001_C2_HDR_R2 err=2060016 Got remote err=OST_SHADOW_NOT_WRITABLE(LSU Exchange-Mailboxes.hqexagrid1.DREXAGRID corresponding to shadow share Exchange-Mailboxes cannot be written to.) sts err=2060016 for request id=4, at exagrid::ost::plugin::RpcClientStub::clientCall line 96, at stspi_create_image_v10 line 681
04:07:27.527 [6532.5964] <4> DREXAGRID: egridmt(5964) INFO   stspi_create_image_v10-- err=2060016 ih=0000000000000000 &img=0000000000000000, sd f=0xf
04:07:27.527 [6532.5964] <32> bp_sts_open_image: sts_create_image failed: error 2060016
04:07:27.527 [6532.5964] <32> write_disk_header: image open failed: error 2060016:
04:07:27.527 [6532.5964] <4> DREXAGRID: egridmt(5964) INFO   stspi_get_image_prop_byname_v10++ lsu=Exchange-Mailboxes.hqexagrid1.DREXAGRID img=saturn_1317186001_C2_HDR_R2, sd f=0xf
04:07:27.855 [6532.5964] <4> DREXAGRID: egridmt(5964) INFO   Failed to get image prop: lsu=Exchange-Mailboxes.hqexagrid1.DREXAGRID img=saturn_1317186001_C2_HDR_R2 err=2060013 Got remote err=OST_IMAGE_DOES_NOT_EXIST(Image saturn_1317186001_C2_HDR_R2 does not exist (IMM lookup failed, share b509be00-23f8-01e0-9b52-0015179bdca8).) sts err=2060013 for request id=21, at exagrid::ost::plugin::RpcClientStub::clientCall line 96, sd f=0xf
04:07:27.855 [6532.5964] <4> DREXAGRID: egridmt(5964) INFO   stspi_get_image_prop_byname_v10-- err=2060013 lsu=Exchange-Mailboxes.hqexagrid1.DREXAGRID img=saturn_1317186001_C2_HDR_R2 size=0, sd f=0xf
04:07:27.855 [6532.5964] <4> DREXAGRID: egridmt(5964) INFO   stspi_get_image_prop_byname_v10++ lsu=Exchange-Mailboxes.hqexagrid1.DREXAGRID img=saturn_1317186001_C2_F1_R2, sd f=0xf
04:07:28.104 [6532.5964] <4> DREXAGRID: egridmt(5964) INFO   Failed to get image prop: lsu=Exchange-Mailboxes.hqexagrid1.DREXAGRID img=saturn_1317186001_C2_F1_R2 err=2060013 Got remote err=OST_IMAGE_DOES_NOT_EXIST(Image saturn_1317186001_C2_F1_R2 does not exist (IMM lookup failed, share b509be00-23f8-01e0-9b52-0015179bdca8).) sts err=2060013 for request id=21, at exagrid::ost::plugin::RpcClientStub::clientCall line 96, sd f=0xf
04:07:28.104 [6532.5964] <4> DREXAGRID: egridmt(5964) INFO   stspi_get_image_prop_byname_v10-- err=2060013 lsu=Exchange-Mailboxes.hqexagrid1.DREXAGRID img=saturn_1317186001_C2_F1_R2 size=0, sd f=0xf
04:07:28.104 [6532.5964] <2> delete_image_disk_sts: file saturn_1317186001_C2_F1_R2 does not exist
04:07:28.104 [6532.5964] <2> ConnectionCache::connectAndCache: Acquiring new connection for host hqbackup1, query type 161

AAlmroth
Level 6
Partner Accredited

I think you should open support cases with Symantec and/or ExaGrid.

Does any duplication to secondary ExaGrid work at all, or is it just the Exchange backups?

It would seem that the second ExaGrid doesn't allow writes considering the error you see.

/A

jwallen21
Level 4

Thanks I have had a ticket in now since the 9th of this month with symantec and haven't had much luck there. I had Exagrid assist me with the intial process and I have seen on this forum that isn't just me but symantec support is extremly slow when it comes to non emergency issues. I will open a ticket with Exagrid too again on this issue so they both can figure out the issue and not blame it on each other.... Again thanks for assistaing me and i will let you know if i find a resolution.

austin_lazanows
Level 4
Certified

As far as Symantec support, call in and ask to speak with the duty manager if they haven't responded within the appropriate time given the severity. If its critical to you, then ask the person to elevate it to the appropriate level and stay on hold until the next available engineer. 

 

From what I can see, is either the OST driver is not working the way it should or the use of both OST and the CIFS paths at the same time cause exagrid to lock the volume for additional writes.