07-04-2014 01:55 PM
Master server 7.5.6
Media server 7.5.6
client 7.5.6
DB2 Qulity system hot backups are failing with error <16> db2Validate: ERR - DB2 Info is INVALID.
logs :
08:31:20.476 [27825] <4> sqluvend: INF --- RETURN STATUS
08:31:20.476 [27825] <4> sqluvend: return_code=[525]
08:31:20.476 [27825] <4> sqluvend: description=[NetBackup Commit Success]
08:31:20.476 [27825] <4> sqluvend: sqluv_status=[0]
08:31:20.476 [27825] <4> sqluvend: END - DATABASE Q17 NODE=0 SESSION=2 TIME=20140703081144
08:31:20.476 [27825] <4> sqluvend: END - ELAPSED 00:19:16
08:31:20.476 [27825] <4> sqluvend: END - CALLS=753
08:31:20.476 [27825] <4> sqluvend: END - BYTES=3145732096
08:31:20.476 [27825] <4> sqluvend: END - SESSION SUCCESSFUL
08:31:20.476 [27825] <4> VxBSATerminate: INF - entering VxBSATerminate.
08:31:20.600 [31921] <4> VxBSAInit: Veritas NetBackup XBSA Interface - 7.5 2013061020
08:31:20.600 [31921] <4> sqluvdel:
08:31:20.600 [31921] <4> sqluvdel: INF --- START DEL TIME=20140703081144
08:31:20.600 [31921] <16> db2CheckDb2Info: ERR - Unexpected Action requested
08:31:20.600 [31921] <16> db2Validate: ERR - DB2 Info is INVALID
08:31:20.600 [31921] <4> sqluvdel: INF --- RETURN STATUS
08:31:20.600 [31921] <4> sqluvdel: return_code=[505]
07-04-2014 04:56 PM
Please check this technote. I have no idea how to fix this in DB2 side. Please ask your DB2 admin to remove unsupported requst from DB2 backup operation.
http://www.symantec.com/docs/TECH188885
07-05-2014 06:03 AM
Please check the /usr/openv/netbackup/logs/dbclients on the DB servers. Also ask the Database Admin to check if they see any access issue (per logs it seems the DB is accessed initially and connection is established but still a review from DB end is required)
07-05-2014 06:49 AM
What version of DB2?
Could it be related to this re DB2 v9.7+ ?
http://www.symantec.com/business/support/index?page=content&id=TECH215626