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Daily Restore

j1000
Level 3

There is a restore that happens everyday that I have not scheduled.

9 occurence of restore with 4 failures with errors 2817 and 150. Two of each for the same machine.

One drive was down and I managed to put it back up but this issue still continues.

I don't want a restore.

Any ideas why this is happening;

Some info below

nfo:

Symantec Netbackup 7.5.0.6

Windows server 2008 r2 is the OS

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
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You need to find out where this restore request is coming from.
There is nothing in NBU that will start a restore automatically and restores cannot be scheduled in NBU (but it can be scripted on a client machine).

Create bprd log folder on the master under netbackup\logs and restart NBU.

Next time the restore is started, you will be able to see the IP address and hostname of the machine where the restore is started in bprd log. 
Check with the owners/admins of this machine. 
Look for tasks scheduled in OS scheduler that may be automating restores.

The alternative is to completely disable client-side restores and see who complains - in Host Properties - Master - Client Attributes.

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6 REPLIES 6

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

You need to find out where this restore request is coming from.
There is nothing in NBU that will start a restore automatically and restores cannot be scheduled in NBU (but it can be scripted on a client machine).

Create bprd log folder on the master under netbackup\logs and restart NBU.

Next time the restore is started, you will be able to see the IP address and hostname of the machine where the restore is started in bprd log. 
Check with the owners/admins of this machine. 
Look for tasks scheduled in OS scheduler that may be automating restores.

The alternative is to completely disable client-side restores and see who complains - in Host Properties - Master - Client Attributes.

Marianne
Moderator
Moderator
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At what time did you see the restore request?

The attached bprd log file only contains restore requests initiated on the master server (VICHPANBU001) by a user called gosford. 

Marianne
Moderator
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Speak to user  gosford :

16:37:26.432 [7868.432] <2> restorefiles:    browse_client = vichpafil02
16:37:26.432 [7868.432] <2> restorefiles:    requesting_client = vichpanbu001
16:37:26.432 [7868.432] <2> restorefiles:    destination_client = vichpafil02
16:37:26.432 [7868.432] <2> restorefiles:    requesting_client_hostname = VICHPANBU001
16:37:26.432 [7868.432] <2> restorefiles:    destination_client_hostname = vichpafil02
16:37:26.432 [7868.432] <2> restorefiles:    requesting_user = root
16:37:26.432 [7868.432] <2> restorefiles:    requesting_group = root
16:37:26.432 [7868.432] <2> restorefiles:    progress_file = /N/NBU/NetBackup/logs/user_ops/gosford/logs/NBWIN006

 

17:20:06.584 [7868.432] <4> check_bpbrm_status: bpbrm exit status = 185
17:20:06.584 [7868.432] <8> bprd.sfr: check_bpbrm_status: bpbrm failed: tar did not find all the files to be restored
.....
17:20:06.693 [7868.432] <2> restorefiles: Last attempt to restore from image = VICHPAFIL02_1423515623 failed (browse_client = vichpafil02 destination_client = vichpafil02 requesting_client = vichpanbu001 user = root): the restore failed to recover the requested files
17:20:06.693 [7868.432] <2> mail_msg_and_set_exit_status: entered; status = 0
17:20:06.693 [7868.432] <2> mail_msg_and_set_exit_status: client_type = 29
.........
17:20:06.803 [7868.432] <2> mail_msg_and_set_exit_status: RESTORE EXIT STATUS = 2817

j1000
Level 3

Find attached.

j1000
Level 3

Find attached.

 

Marianne
Moderator
Moderator
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You can see below what to look for in the logs.

The 'requesting_client' is the machine where the restore is started.
The folder under user_ops where progress log is created tells you the user name.