Disaster Recovery nbdevconfig -setconfig error updateStorageServerConfig

I'm attempting to restore my netbackup dedupe database to a server in a remote location and I'm unable to startup the Content router.
All data & databases are replicated via NetApp replication and i can mount the data without issue.
When attempting to restore the PureDisk credentials to the DR server and bring up services i fail on the nbdevconfig -setconfig. This fails right away.  I can start Spad, but not spoold.  The only thing i can think of that's different between the 2 is that the IP's are different. Otherwise everything is the same hardware.


[root@ctnbmaster spoold]# /opt/openv/netbackup/bin/admincmd/nbdevconfig -setconfig -storage_server ctnbmaster -stype PureDisk -configlist /root/dpconfig.txt 
RDSM has encountered an issue with STS where the server was not found: updateStorageServerConfig
Failed to update storage server ctnbmaster, invalid command parameter

Here is the output from the dpconfig.txt file.


[root@ctnbmaster spoold]# cat /root/dpconfig.txt 
V6.5.5 "storagepath" "/backup/nbdata" string
V6.5.5 "spalogpath" "/backup/nbdata/log" string
V6.5.5 "dbpath" "/backup/nbdb" string
V6.5.5 "required_interface" "localhost" string
V6.5.5 "spalogin" "root" string
V6.5.5 "spapasswd" "************" string

Here are my running processes.
[root@ctnbmaster spoold]# /opt/openv/netbackup/bin/bpps -x
NB Processes
------------
root      9638     1  0 10:06 ?        00:00:00 /usr/openv/netbackup/bin/vnetd -standalone
root      9641     1  0 10:06 ?        00:00:00 /usr/openv/netbackup/bin/bpcd -standalone
root      9709     1  0 10:06 ?        00:00:03 /usr/openv/db//bin/NB_dbsrv @/usr/openv/var/global/server.conf @/usr/openv/var/global/databases.conf -hn 7
root      9737     1  0 10:06 ?        00:00:00 /usr/openv/netbackup/bin/nbevtmgr
root      9833     1  0 10:06 ?        00:00:00 /usr/openv/pdde/pdcr/bin/spad
root     10167     1  0 10:07 ?        00:00:01 /usr/openv/netbackup/bin/nbemm
root     10171     1  0 10:07 ?        00:00:00 /usr/openv/netbackup/bin/nbrb
root     10194     1  0 10:07 pts/1    00:00:00 /usr/openv/netbackup/bin/bprd
root     10199     1  0 10:07 ?        00:00:00 /usr/openv/netbackup/bin/bpcompatd
root     10202     1  0 10:07 ?        00:00:00 /usr/openv/netbackup/bin/nbjm
root     10205     1  0 10:07 pts/1    00:00:00 /usr/openv/netbackup/bin/bpdbm
root     10216     1  0 10:07 ?        00:00:00 /usr/openv/netbackup/bin/nbpem
root     10232 10216  0 10:07 ?        00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbpem
root     10241     1  0 10:07 ?        00:00:00 /usr/openv/netbackup/bin/nbstserv
root     10260     1  0 10:07 ?        00:00:00 /usr/openv/netbackup/bin/nbrmms
root     10333     1  0 10:07 ?        00:00:00 /usr/openv/netbackup/bin/nbsl
root     10357     1  0 10:07 ?        00:00:00 /usr/openv/netbackup/bin/nbars
root     10397     1  0 10:07 ?        00:00:00 /usr/openv/netbackup/bin/nbsvcmon
root     10579 10202  0 10:07 ?        00:00:00 /usr/openv/netbackup/bin/nbproxy dblib nbjm
root     10581 10205  0 10:07 pts/1    00:00:00 /usr/openv/netbackup/bin/bpjobd
root     11295     1  0 10:24 ?        00:00:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 en_US /usr/openv/java/auth.conf 1 -1 11292 noUserCredentialsFile
root     11297 11295  0 10:24 ?        00:00:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 en_US /usr/openv/java/auth.conf 1 -1 11292 noUserCredentialsFile
root     11299 11295  0 10:24 ?        00:00:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 en_US /usr/openv/java/auth.conf 1 -1 11292 noUserCredentialsFile
root     11531 10260  0 10:29 ?        00:00:00 /usr/openv/netbackup/bin/admincmd/bpstsinfo -DPSPROXY
root     11572 11295  0 10:31 ?        00:00:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 en_US /usr/openv/java/auth.conf 1 -1 11292 noUserCredentialsFile
root     11635 11295  0 10:32 ?        00:00:00 /usr/openv/netbackup/bin/bpjava-susvc root -1 -1 en_US /usr/openv/java/auth.conf 1 -1 11292 noUserCredentialsFile
 
 
MM Processes
------------
root     10186     1  0 10:07 pts/1    00:00:00 /usr/openv/volmgr/bin/ltid
root     10192     1  0 10:07 pts/1    00:00:00 vmd -v
root     10438 10186  0 10:07 pts/1    00:00:00 avrd -v
root     10442     1  0 10:07 pts/1    00:00:00 tldcd -v
1 Solution

Accepted Solutions
Highlighted
Accepted Solution!

For some reason the user PDDB

For some reason the user PDDB was created on my production server ( I know i didn't create it) and it wasn't created when i built my DR server. This prevented the spoold service from starting. 
I copied the user over from production and everything worked.

Thanks

Dave

View solution in original post

2 Replies
Highlighted

Also if i try to add the

Also if i try to add the credentials from tpconfig i get the following message


[root@ctnbmaster spoold]# /usr/openv/volmgr/bin/tpconfig -add -storage_server ctnbmaster -stype PureDisk -sts_user_id root
Enter the OpenStorage host's password for User Id root:
 
Please re-enter the OpenStorage host's password to confirm it:
 
Failed to open server connection to type PureDisk server ctnbmaster: Error = 2060017
Authorization failed for OpenStorage server ctnbmaster
Highlighted
Accepted Solution!

For some reason the user PDDB

For some reason the user PDDB was created on my production server ( I know i didn't create it) and it wasn't created when i built my DR server. This prevented the spoold service from starting. 
I copied the user over from production and everything worked.

Thanks

Dave

View solution in original post