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Disk Pool Configuration Fails for AWS s3 storage.

tester3
Level 2

Hello,

After configuring a Cloud Storage Server for AWS (S3), Disk Pool Configuration Wizard fails gets stuck at: Fetching disk volume.

After a while following error pops up:

Media servers with connectivity:
cannot connect on socket(25)

We are using Master server as the media server, which is version 8.2

I have tried the following procedures with no luck:
https://www.veritas.com/support/en_US/article.100008059

I have created a bucket already, storage not being listed.

Any ideas where should I start looking?

Thanks!

 

2 REPLIES 2

Dollypee
Moderator
Moderator
   VIP    Certified

tester3
Level 2

Hello, 

Yes, I followed that guide too and it lets me progress with the configuration until point 5, after that in the Disk Pool Configuration Wizard screen no volume appears. I have 2 buckets configured in the cloud AWS both comply with the standards and rules that must have a bucket name according to veritas.

After some time "Fetching Disk Volumes", error 25 pops up. Also, creating a new bucket is not possible, same error pops up code 25. Not sure where to look exactly for more information about this problem.