04-19-2017 11:34 PM
Good day
Please advise how can i troubleshoot and which logs can help to investigate below error ?
1: (2106) Disk storage server is down
we having this issue every day and coming online automatically.
04-20-2017 12:24 AM
04-20-2017 07:54 AM
There are planty reasons for such behaviour. If you sure that media-server doesn't loose conncetion with master server thabn you can play with DPS_PROXYDEFAULTSENDTMO and DPS_PROXYDEFAULTRECVTMO timeouts.
If you want to check logs it better to start with DPS log.