Does the successful backup, but when trying to restore does not appear the drive D :.

[robson_correa1]

  Good morning!
  You can help me please?

I have the following problem:

I am backing up a virtual machine - Hyper V.
This client SROIINT01. It has drive C: and D :.
The file system of this host is BASIC- ntfs.

Does the successful backup, but when trying to restore does not appear the drive D :.
Annex following evidence:

My environment:

- HyperV version: 6.3.9600.16384 - Windows 2012 R2
- Client: Windows 2008 R-2
- Type Police: Hyper-V
- Medias: 7602 Linux - Redhat 6
- Master: 7602 Linux - Redhat 6

[RamNagalla]

looks like client D drive resolved as some volume{XXXXXXX}

please browse Volume that is listing in restore window and see if it has the files that is suppose to be in D drive...

[RiaanBadenhorst]

Are you trying to restore indicvidual files or the entire VM?

Are the drives on the VM vhd or vhdx?

[Marianne]

Please show us policy config?

On master - 
bppllist <policy-name> -L

What is the disk type at Hyper-V level?

If pass-through disk, have you seen this topic in NetBackup for Hyper-V Administrator's Guide  ?

Hyper-V pass-through disks

[robson_correa1]

 Hello Marianne, is not use pass-trough disk.

 The type disk level is basic. 

[root@netbackup-master-1 bin]# bppllist CLUSTERHY_Teste_SROINT01  -L

Policy Name:       CLUSTERHY_Teste_SROINT01
Options:           0x0
template:          FALSE
audit_reason:         ?
Names:             (none)
Policy Type:       Hyper-V (41)
Active:            yes
Effective date:    11/13/2014 13:41:34
File Restore Raw:  yes
Mult. Data Stream: no
Perform Snapshot Backup:   yes
Snapshot Method:           Hyper-V_v2
Snapshot Method Arguments: Virtual_machine_backup=2,nameuse=0,file_system_optimization=0,allow_offline_backup=1,csv_timeout=180,vmgrt=0,prov_type=0,snap_attr=0
Perform Offhost Backup:    no
Backup Copy:               0
Use Data Mover:            no
Data Mover Type:           -1
Use Alternate Client:      no
Alternate Client Name:     (none)
Use Virtual Machine:      2
Hyper-V Server Name:     CLUSTERHYPERV02.oiinternet.corp
Enable Instant Recovery:   no
Policy Priority:   0
Max Jobs/Policy:   5
Disaster Recovery: 0
Collect BMR Info:  no
Keyword:           (none specified)
Data Classification:       -
Residence is Storage Lifecycle Policy:    no
Client Encrypt:    no
Checkpoint:        no
Residence:         STUG-MDSP-DISKPOOL
Volume Pool:       NetBackup
Server Group:      *ANY*
Granular Restore Info:  no
Exchange Source attributes:              no
Exchange DAG Preferred Server: (none defined)
Application Discovery:      no
Discovery Lifetime:      28800 seconds
ASC Application and attributes: (none defined)
Generation:      121
Ignore Client Direct:  no
Enable Metadata Indexing:  no
Index server name:  NULL
Use Accelerator:  no
Client/HW/OS/Pri/DMI/CIT:  SROIINT01.oiinternet.corp HYPER-V Virtual_Machine 0 0 0 0 ?
Include:           ALL_LOCAL_DRIVES
Schedule:              CLUSTERHYPERV02FULL
  Type:                FULL (0)
  Frequency:           7 day(s) (604800 seconds)
   Excluded Dates----------
      No specific exclude dates entered
      No exclude days of week entered
  Retention Level:     1 (2 weeks)
  u-wind/o/d:          0 0
  Incr Type:           DELTA (0)
  Alt Read Host:       (none defined)
  Max Frag Size:       0 MB
  PFI Recovery:        0
  Maximum MPX:         1
  Number Copies:       1
  Fail on Error:       0
  Residence:           (specific storage unit not required)
  Volume Pool:         (same as policy volume pool)
  Server Group:        (same as specified for policy)
  Residence is Storage Lifecycle Policy:         0
  Schedule indexing:   0
  Daily Windows:
   Day         Open       Close       W-Open     W-Close
   Sunday      000:00:00  000:00:00
   Monday      000:00:00  000:00:00
   Tuesday     000:00:00  000:00:00
   Wednesday   000:00:00  000:00:00
   Thursday    000:00:00  000:00:00
   Friday      020:00:00  048:00:00   140:00:00  168:00:00
   Saturday    000:00:00  000:00:00

[robson_correa1]

  Hello Riaan, I performance restore indicvidual files.

 Are the drives VHD. Drives D:\ is backuped but is not see in interface restore!

[Marianne · Accepted solution]

I am not referring to disk type at OS-level from within the VM.

You need to find out what the disk type is at Hyper-V level.

.vhd or .vhdx files? 

Also see 'Requirements for a NetBackup client inside the virtual machine' in above manual.

[robson_correa1 · Accepted solution]

 The problem was in Hyper-V. The drive was mapped to two virtual machine.
 This caused the error.

 Thanks so much. 

God bless you...

[Marianne]

Same client as this one?

Backup - Disk Dynamic Hyper-V Windows 2012 via Client 

A node in a cluster?