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Domino crash after PIT restore using Lotus notes agent

neetu
Level 3

Hi all,

 

I have had this issue recently where domino server crashes when I try to restore a mail file (by applying transaction logs) with same replica ID but different database ID. The restore is usually done to a different location rather than inside domino directory. The environment runs on NetBackup 7.1.0.4 on Windows 2008 servers.

Has anyone come across this before?

3 REPLIES 3

neetu
Level 3

Below is an excerpt from the tar logs during the time when the domino crashed:

 

09:51:35.246: [356.4268] <8> tar_restore::processStateEOT: WRN - processStateEOT before keepalive
09:51:35.246: [356.4188] <4> tar_base::keepaliveThread: INF - keepalive thread terminating (reason: WAIT_OBJECT_0)
09:51:35.246: [356.4268] <4> tar_base::stopKeepaliveThread: INF - keepalive thread has exited. (reason: WAIT_OBJECT_0)
09:51:35.261: [356.4268] <8> T_tar_rename::BMRApply: Cleaning up the BMR IDRInProgress and IDRSystemData config entries.
09:51:35.261: [356.4268] <2> tar_base::V_Close: closing...
09:51:35.261: [356.4268] <8> T_tar_rename::BMRApply: Cleaning up the BMR IDRInProgress and IDRSystemData config entries.
09:51:35.261: [356.4020] <2> ov_log::V_GlobalLog: INF - BEDS_Term(): enter - InitFlags:0x00000001
09:51:35.261: [356.4268] <8> T_tar_rename::BMRApply: Cleaning up the BMR IDRInProgress and IDRSystemData config entries.
09:51:35.261: [356.4268] <8> T_tar_rename::BMRApply: Cleaning up the BMR IDRInProgress and IDRSystemData config entries.
09:51:35.261: [356.4268] <4> OVStopCmd: INF - EXIT - status = 0
09:51:35.261: [356.4268] <4> OVShutdown: INF - Finished process
09:51:35.277: [4720.4880] <4> nblnagent LNAPI_stopServer(): INF - stopping nblnagent
09:51:35.277: [356.4268] <4> WinMain: INF - Exiting C:\Program Files\VERITAS\NetBackup\bin\tar32.exe
09:51:35.277: [4720.4880] <4> nblnagent LNAPI_stopServer(): INF - terminated normally
09:51:37.277: [356.4268] <4> ov_log::OVClose: INF - Closing log file: C:\Program Files\VERITAS\NetBackup\logs\TAR\012414.LOG
10:17:10.867: [2512.4544] <16> getBOOL(): ERR - ReadFile FAILED, Errno=109
10:17:10.867: [2512.4544] <2> LN_stopClient(): INF - Stopping Client
10:17:10.867: [2512.4544] <2> tar_base::V_vTarMsgW: ERR - Could not rename the database from E:\Restore\xyz.nsf.2512 to E:\Restore\xyz.nsf
10:17:10.867: [2512.4544] <16> dtcp_write: TCP - failure: send socket (588) (TCP 10053: Software caused connection abort)
10:17:10.867: [2512.4544] <16> dtcp_write: TCP - failure: attempted to send 111 bytes
10:17:10.867: [2512.4544] <2> tar_base::V_vTarMsgW: ERR - Recovered and Online Failed: E:\Restore\Jan_2014\880276.nsf (0xFFFF:Error Code Text String not found!!)
10:17:10.867: [2512.4544] <16> dtcp_write: TCP - failure: send socket (588) (TCP 10053: Software caused connection abort)
10:17:10.867: [2512.4544] <16> dtcp_write: TCP - failure: attempted to send 110 bytes
10:17:10.867: [2512.4544] <2> tar_base::V_vTarMsgW: INF - TAR RECOVERED 0 of 1 DATABASES SUCCESSFULLY
10:17:10.867: [2512.4544] <16> dtcp_write: TCP - failure: send socket (588) (TCP 10053: Software caused connection abort)
10:17:10.867: [2512.4544] <16> dtcp_write: TCP - failure: attempted to send 50 bytes

 

This is the 3rd instance when domino crash has occured during mail file restore using Netbackup.

neetu
Level 3

Any instance where someone else also has faced similar issues?

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Seems not....

Have you logged a Support call?  
Full tar log as well as bptm and bpbrm on media servers will be needed as well.

Any errors in Event Viewer System or Application logs?