cancel
Showing results for 
Search instead for 
Did you mean: 

Drives are in restart mode

abhinav_trivedi
Level 4
Certified

Hi All,

 

If we see this then we need to restart ltid service to resolve this issue.

Can anyone suggest which logs we need to read to find out the root cause or when incident happened.

I checked /usr/openv/volmgr/debug, /usr/openv/netbackup/logs/bptm and system logs.

Can anybody suggest on this.

1 ACCEPTED SOLUTION

Accepted Solutions

mph999
Level 6
Employee Accredited

The only reason I know of that they show restart is when something changes in the configeration.

volmgr/debug/tpcommand might show something but it would depend if it was set up at the time.  

View solution in original post

6 REPLIES 6

mph999
Level 6
Employee Accredited

The only reason I know of that they show restart is when something changes in the configeration.

volmgr/debug/tpcommand might show something but it would depend if it was set up at the time.  

abhinav_trivedi
Level 4
Certified

Yeah I checked it but did not find anything. Also there was not any configuration change.

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

It's been 6 weeks since you posted here!

Have you restarted NBU yet?

Have you enabled logs as suggested by Martin on 3 May?
Anything in OS System log or NBU logs?

Important that you troubleshoot at the time when the issue is seen....,

NBU35
Level 6

I am not sure which logs track it, but i have seen generally this appears, when you reconfigure tape drives on you rmedia server and don't restart LTID to get the new configuration.

to refresh the configuration we have to restart the LTID.

abhinav_trivedi
Level 4
Certified
I restarted ltid and issue got resolved at same time. Just wanted to confirm the log which can show something about this issue. Putting martin's reply as solution.

mph999
Level 6
Employee Accredited

volmgr/debug/tpcommand