Drives are showing in standalone in device config wizard in NBU

[Mehul_Vyas]

Drives are showing in standalone while running device config wizard in NBU.

Device Robot Drive       Robot                    Drive             Device    

Type     Num Index  Type DrNum Status  Comment    Name              Path      

robot      0    -    TLD    -       -  -          -                 crebm1300

  drive    -    0 hcart3   35    DOWN  -          OH1SF2C2R1        /dev/rmt2.1

  drive    -    1 hcart3   36      UP  -          OH1SF2C2R2        /dev/rmt3.1

  drive    -    6 hcart3   37    DOWN  -          OH1SF2C2R3        /dev/rmt0.1

  drive    -    7 hcart3   38      UP  -          OH1SF2C2R4        /dev/rmt1.1

drive      -    2 hcart2    -  DISABL  -          IBM.03592E08.000  /dev/rmt4.1

drive      -    3 hcart2    -  DISABL  -          IBM.03592E08.001  /dev/rmt5.1

drive      -    4 hcart2    -  DISABL  -          IBM.03592E08.002  /dev/rmt6.1

drive      -    5 hcart2    -  DISABL  -          IBM.03592E08.003  /dev/rmt7.1

Tape drives are visible at OS level (AIX)

# lsdev -Cc tape
rmt0 Available 00-00-02 IBM 3592 Tape Drive (FCP)
rmt1 Available 00-00-02 IBM 3592 Tape Drive (FCP)
rmt2 Available 00-01-02 IBM 3592 Tape Drive (FCP)
rmt3 Available 00-01-02 IBM 3592 Tape Drive (FCP)
rmt4 Available 01-00-02 IBM 3592 Tape Drive (FCP)
rmt5 Available 01-00-02 IBM 3592 Tape Drive (FCP)
rmt6 Available 01-01-02 IBM 3592 Tape Drive (FCP)
rmt7 Available 01-01-02 IBM 3592 Tape Drive (FCP)

[Marianne]

Please show us 'scan -tape' on this media server and also 'scan -changer' on robot control host crebm1300

[Mehul_Vyas]

Hello Marianne,

Please find below output.

# uname -a
AIX grmap-dev4500 1 7 00F662ED4C00
# /usr/openv/volmgr/bin/scan -tape
************************************************************
*********************** SDT_TAPE ************************
************************************************************
------------------------------------------------------------
Device Name : "/dev/rmt0.1"
Passthru Name: "/dev/rmt0.1"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry : "IBM 03592E08 47A9"
Vendor ID : "IBM "
Product ID : "03592E08 "
Product Rev: "47A9"
Serial Number: "0000078DCB3E"
WWN : ""
WWN Id Type : 0
Device Identifier: "IBM 03592E08 0000078DCB3E"
Device Type : SDT_TAPE
NetBackup Drive Type: 10
Removable : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name : "/dev/rmt1.1"
Passthru Name: "/dev/rmt1.1"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry : "IBM 03592E08 47A9"
Vendor ID : "IBM "
Product ID : "03592E08 "
Product Rev: "47A9"
Serial Number: "0000078DCAF2"
WWN : ""
WWN Id Type : 0
Device Identifier: "IBM 03592E08 0000078DCAF2"
Device Type : SDT_TAPE
NetBackup Drive Type: 10
Removable : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name : "/dev/rmt2.1"
Passthru Name: "/dev/rmt2.1"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry : "IBM 03592E08 47A9"
Vendor ID : "IBM "
Product ID : "03592E08 "
Product Rev: "47A9"
Serial Number: "0000078DCB0B"
WWN : ""
WWN Id Type : 0
Device Identifier: "IBM 03592E08 0000078DCB0B"
Device Type : SDT_TAPE
NetBackup Drive Type: 10
Removable : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name : "/dev/rmt3.1"
Passthru Name: "/dev/rmt3.1"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry : "IBM 03592E08 47A9"
Vendor ID : "IBM "
Product ID : "03592E08 "
Product Rev: "47A9"
Serial Number: "0000078DCB49"
WWN : ""
WWN Id Type : 0
Device Identifier: "IBM 03592E08 0000078DCB49"
Device Type : SDT_TAPE
NetBackup Drive Type: 10
Removable : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name : "/dev/rmt4.1"
Passthru Name: "/dev/rmt4.1"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry : "IBM 03592E08 47A9"
Vendor ID : "IBM "
Product ID : "03592E08 "
Product Rev: "47A9"
Serial Number: "0000078DCAF4"
WWN : ""
WWN Id Type : 0
Device Identifier: "IBM 03592E08 0000078DCAF4"
Device Type : SDT_TAPE
NetBackup Drive Type: 10
Removable : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name : "/dev/rmt5.1"
Passthru Name: "/dev/rmt5.1"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry : "IBM 03592E08 47A9"
Vendor ID : "IBM "
Product ID : "03592E08 "
Product Rev: "47A9"
Serial Number: "0000078DCABB"
WWN : ""
WWN Id Type : 0
Device Identifier: "IBM 03592E08 0000078DCABB"
Device Type : SDT_TAPE
NetBackup Drive Type: 10
Removable : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name : "/dev/rmt6.1"
Passthru Name: "/dev/rmt6.1"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry : "IBM 03592E08 47A9"
Vendor ID : "IBM "
Product ID : "03592E08 "
Product Rev: "47A9"
Serial Number: "0000078DCAF6"
WWN : ""
WWN Id Type : 0
Device Identifier: "IBM 03592E08 0000078DCAF6"
Device Type : SDT_TAPE
NetBackup Drive Type: 10
Removable : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name : "/dev/rmt7.1"
Passthru Name: "/dev/rmt7.1"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry : "IBM 03592E08 47A9"
Vendor ID : "IBM "
Product ID : "03592E08 "
Product Rev: "47A9"
Serial Number: "0000078DCAB5"
WWN : ""
WWN Id Type : 0
Device Identifier: "IBM 03592E08 0000078DCAB5"
Device Type : SDT_TAPE
NetBackup Drive Type: 10
Removable : Yes
Device Supports: SCSI-6
Flags : 0x0
Reason: 0x0

=====================================================================

# ./scan -changer
************************************************************
*********************** SDT_CHANGER ************************
************************************************************
------------------------------------------------------------
Device Name : "/dev/sg1024"
Passthru Name: "/dev/sg1024"
Volume Header: ""
Port: -1; Bus: -1; Target: -1; LUN: -1
Inquiry : "IBM 03584L22 1411"
Vendor ID : "IBM "
Product ID : "03584L22 "
Product Rev: "1411"
Serial Number: "0000078AA6080402"
WWN : ""
WWN Id Type : 0
Device Identifier: "IBM 03584L22 0000078AA6080402"
Device Type : SDT_CHANGER
NetBackup Robot Type: 8
Removable : Yes
Device Supports: SCSI-3
Number of Drives : 46
Number of Slots : 2500
Number of Media Access Ports: 255
Drive 1 Serial Number : "0000078DCAF6"
Drive 2 Serial Number : "0000078DCAB5"
Drive 3 Serial Number : "0000078DCAF4"
Drive 4 Serial Number : "0000078DCABB"
Drive 5 Serial Number : "0000078DCB9B"
Drive 6 Serial Number : "0000078DCBA0"
Drive 7 Serial Number : "0000078DCBAA"
Drive 8 Serial Number : "0000078DCBB2"
Drive 9 Serial Number : "0000078DCBAC"
Drive 10 Serial Number : "0000078DCBB5"
Drive 11 Serial Number : "0000078DCBAD"
Drive 12 Serial Number : "0000078DCBAE"
Drive 13 Serial Number : "0000078DC751"
Drive 14 Serial Number : "0000078DC6FA"
Drive 15 Serial Number : "0000078DC68B"
Drive 16 Serial Number : "0000078DC998"
Drive 17 Serial Number : "0000078DC677"
Drive 18 Serial Number : "0000078DC67B"
Drive 19 Serial Number : "0000078DC682"
Drive 20 Serial Number : "0000078DC652"
Drive 21 Serial Number : "0000078DC69D"
Drive 22 Serial Number : "0000078DC64A"
Drive 23 Serial Number : "0000078DC678"
Drive 24 Serial Number : "0000078DC6B4"
Drive 25 Serial Number : "0000078DC689"
Drive 26 Serial Number : "0000078DC691"
Drive 27 Serial Number : "0000078DC651"
Drive 28 Serial Number : "0000078DC982"
Drive 29 Serial Number : "0000078DCAB2"
Drive 30 Serial Number : "0000078DCADF"
Drive 31 Serial Number : "0000078DCAF1"
Drive 32 Serial Number : "0000078DCAB0"
Drive 33 Serial Number : "0000078DCAF3"
Drive 34 Serial Number : "0000078DCB0C"
Drive 35 Serial Number : "0000078DCB0B"
Drive 36 Serial Number : "0000078DCB49"
Drive 37 Serial Number : "0000078DCB3E"
Drive 38 Serial Number : "0000078DCAF2"
Drive 39 Serial Number : "0000078DCB0A"
Drive 40 Serial Number : "0000078DCAFE"
Drive 41 Serial Number : "0000078DCAF5"
Drive 42 Serial Number : "0000078DCB3C"
Drive 43 Serial Number : "0000078D0571"
Drive 44 Serial Number : "0000078D06EA"
Drive 45 Serial Number : "0000078D044C"
Drive 46 Serial Number : "0000078DCAB8"
Flags : 0x0
Reason: 0x0

[Alexis_Jeldrez]

Shouldn't a smc0 entry be listed in the lsdev output? I don't get why so many serial numbers are listed for the tape drives either. Please deliver the output of "lscfg -vl rmt*" as an attached text file to compare the serial numbers with AIX's definitions.

Is it a regular tape library with 8 drives?

[Marianne]

@Mehul_Vyas

All of the output looks good.

The problem seems to be with the DISABLED status of the tape drives.
Any idea how that happened?

See this extract from the Command Ref Guide:
https://www.veritas.com/support/en_US/doc/15263389-127350397-0/v14672070-127350397

-drstatus UP|DOWN|DISABLED

Sets the initial status of the tape drive to the UP, DOWN, or DISABLED state. Discovered drive paths are enabled (UP) by default. An administrator or operator can disable or configure the drive path up/down. The user can also perform this action with options in the Device Management window.

A drive status of DISABLED means NetBackup stores the path but never to use it. In addition, if subsequent discoveries of this drive path occur, NetBackup does not configure it for use.

So, change the status to UP, then re-run the Device Config Wizard (selecting RCH and media server).