02-11-2015 02:52 AM
*** Moved to new discussion from Duplication fail with "Requested machine is not configured in NetBackup" ****
Now we are getting the below error
2/6/2015 9:46:14 AM - Info bptm(pid=10820) INF - Waiting for mount of media id SD1510 on server isbkpstgp6.ad.infosys.com for reading.
2/6/2015 9:46:56 AM - Info bptm(pid=10500) media id B10096 mounted on drive index 13, drivepath {3,0,4,0}, drivename QTM-B11-LTO6-TD9, copy 1
2/6/2015 9:47:16 AM - mounted; mount time: 0:01:05
2/6/2015 9:47:16 AM - Info bptm(pid=10820) SD1510
2/6/2015 9:47:18 AM - Info bptm(pid=10820) INF - Waiting for positioning of media id SD1510 on server isbkpstgp6.ad.infosys.com for reading.
2/6/2015 9:47:18 AM - positioning SD1510 to file 14
2/6/2015 9:48:44 AM - positioned SD1510; position time: 0:01:26
2/6/2015 9:48:46 AM - begin reading
2/6/2015 9:48:47 AM - Error bptm(pid=10820) cannot read image from media id SD1510, drive index 6, err = 31
2/6/2015 9:48:49 AM - Info bptm(pid=10820) EXITING with status 85 <----------
2/6/2015 9:48:53 AM - Error bpduplicate(pid=13844) host isbkpstgp6.ad.infosys.com backup id ISSAPCL1DBP3_1303005643 read failed, media read error (85).
2/6/2015 9:48:53 AM - Error bpduplicate(pid=13844) host isbkpstgp6.ad.infosys.com backupid ISSAPCL1DBP3_1303005643 write failed, termination requested by administrator (150).
2/6/2015 9:48:53 AM - Error bpduplicate(pid=13844) Duplicate of backupid ISSAPCL1DBP3_1303005643 failed, termination requested by administrator (150).
2/6/2015 9:48:53 AM - Error bpduplicate(pid=13844) Status = no images were successfully processed.
2/6/2015 9:48:53 AM - end Duplicate; elapsed time: 0:03:56
no images were successfully processed(191)
02-11-2015 03:00 AM
Nicolai has asked a couple of questions over here:
Tell us more about MSEO config - was this used on original media server where source tapes were written?
As well as new server that is doing the duplication?
Do you have bptm log folder on media server isbkpstgp6?
If not, create folder under ...netbackup\logs and retry duplication.
After the failure, copy log file to bptm.txt and upload as File attachment.