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Duplication is failing with Err # 800

Deepak_G
Level 6
Certified

I have a master server (Solaris 10) with NBU 6.5.4

I also have NETAPP filer for which the backup is taken using NDMP type.

In the process of duplication, when i try to duplicate a specific backup image, the duplication is failing with Err # 800.

Error Log:

10/18/2010 14:37:23 - Error bptm (pid=2409) NBJM returned an extended error status: resource request failed (800)
10/18/2010 14:37:22 - Error nbjm (pid=4335) NBU status: 800, EMM status: unimplemented error code 114
10/18/2010 14:37:39 - Error bpduplicate (pid=26934) host bkm1e.lex.lexmark.com backup id USNA1T2_1285877715 read failed, extended error status has been encountered, check logs (252).
10/18/2010 14:37:39 - Error bpduplicate (pid=26934) host bkm1e.lex.lexmark.com backupid USNA1T2_1285877715 write process failed, client process aborted (50).
10/18/2010 14:37:39 - Error bpduplicate (pid=26934) Duplicate of backupid USNA1T2_1285877715 failed, client process aborted (50).

Since I thought it was the problem in reading the data from the media I tried using the mcontents option to manually try and read the contents of the media. But that too failed with err # 800.

Backup and duplication for other fileshare in the filer are happening and I am facing problem only with this one.

I had verified the drive status using tpautoconf -probe USNA1T2 - and is returning the tape drive details.

Can anyone help with this.

2 REPLIES 2

Marianne
Level 6
Partner    VIP    Accredited Certified

Seems there is something wrong with the source image.

Ensure you have bptm and bpbrm logs on the media server and do a Verify on the image.

Examine logs.