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Duplication job failed with status 191

shahriar_sadm
Level 6

Hi dear all,

I have an old backup backed up with media server X on DataDomain 990. Now I want to move backup image to tape library. media server X released and not accessable now, I have a media server Y that has connection to both tape library and DataDomain ( I have successful standard backup on tape and DD), I run a duplicate job from catalog and select media server Y tape library storage unit but duplication failed with following details:

06/18/2019 17:11:11 - Info bptm (pid=38931) Waiting for mount of media id T10084 (copy 2) on server Y.
06/18/2019 17:11:11 - started process bptm (pid=38931)
06/18/2019 17:11:11 - mounting T10084
06/18/2019 17:11:11 - Info bpdm (pid=26920) using 30 data buffers
06/18/2019 17:11:11 - Info bpdm (pid=26920) spawning a child process
06/18/2019 17:11:11 - Info bpbrm (pid=26920) child pid: 26949
06/18/2019 17:11:11 - Info bpdm (pid=26920) requesting nbjm for media
06/18/2019 17:11:12 - Info bptm (pid=38931) INF - Waiting for mount of media id T10084 on server Y for writing.
06/18/2019 17:11:13 - Critical bpdm (pid=26920) sts_get_image_prop failed: error 2060046: plugin error
06/18/2019 17:11:13 - Critical bpdm (pid=26920) image open failed: error 2060046: plugin error
06/18/2019 17:11:13 - Error bptm (pid=38931) media manager terminated during mount of media id T10084, possible media mount timeout
06/18/2019 17:11:15 - Error bptm (pid=38931) media manager terminated by parent process
06/18/2019 17:11:15 - Error bpduplicate (pid=26638) host master backup id X_1560859663 read failed, media open error (83).
06/18/2019 17:11:15 - Error bpduplicate (pid=26638) host Y backupid X_1560859663 write failed, media manager killed by signal (82).
06/18/2019 17:11:15 - Error bpduplicate (pid=26638) Duplicate of backupid X_1560859663 failed, media manager killed by signal (82).
06/18/2019 17:11:15 - Error bpduplicate (pid=26638) Status = no images were successfully processed.
06/18/2019 17:11:15 - end Duplicate; elapsed time 0:00:07
no images were successfully processed (191)

 

PS. I backed up a single file from media server Y on DD and tried to duplicate to tape using media server Y storage unit but it failed with same error and also try to duplicate backup images from DD to DD wiht media server Y DD storage unit and it was successful.

I can't find any helpful information in the master/media bpdm and media bpdm. information in duplicate log located in /usr/openv/netbackup/logs/user_ops/root/logs/ was same to job details.

Please help me to trubleshoot this issue,

Thanks

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Glad to hear that altreadhost option worked! 
Unfortunately no option to specify/select that option in the GUI. 

You may want to list images that you want to duplicate and create a couple of 'bidfiles' - each with a list of images (5 - 10, so that you can run 2-3 simultaneously, depending on available resources).

Please have a look at this discussion: 
https://vox.veritas.com/t5/NetBackup/How-do-we-duplicate-data-from-one-Data-Domain-storage-to-anothe...

Your bpduplicate should be something like this: 

bpduplicate -altreadhost <MediaY> -dstunit <MediaY-STU>  -L <logfile> -Bidfile <file_name>

As per the post referenced above - please remember to make copies of 'bidfiles'!

View solution in original post

4 REPLIES 4

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Did you use bpduplicate from cmd with -altreadhost option to force the read task to media server Y?

Please ensure that you have these log folders on the master and media server:
Master: admin 
Media Y:  bpbrm, bptm, bpdm  (all at level 3)

Hi @Marianne 

No, I just tried with console catalog. I re run the task with logs in level3 but no logs in bpdm and bpbrm logs on media server was appeared and bptm and admin log are attached. I am now trying to use bpduplicate command.

Thanks

 

Tanq @Marianne , I used bpduplicate whith -altreadhost for a small image that failed before and duplicate was successful. now I need to run it for a large image, I can't find any switch for run it in background, should I use any os related solution like screen? there is no way to use altreadhost from GUI?

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

Glad to hear that altreadhost option worked! 
Unfortunately no option to specify/select that option in the GUI. 

You may want to list images that you want to duplicate and create a couple of 'bidfiles' - each with a list of images (5 - 10, so that you can run 2-3 simultaneously, depending on available resources).

Please have a look at this discussion: 
https://vox.veritas.com/t5/NetBackup/How-do-we-duplicate-data-from-one-Data-Domain-storage-to-anothe...

Your bpduplicate should be something like this: 

bpduplicate -altreadhost <MediaY> -dstunit <MediaY-STU>  -L <logfile> -Bidfile <file_name>

As per the post referenced above - please remember to make copies of 'bidfiles'!