10-05-2018 05:09 AM
Hello Everyone,
Duplication jobs are failing with 96 error code although I have tapes in the library.
05/10/2018 12:49:07 - requesting resource LCM_ktealbak102-hcart-robot-tld-1
05/10/2018 12:49:08 - begin Duplicate
05/10/2018 12:49:08 - granted resource LCM_ktealbak102-hcart-robot-tld-1
05/10/2018 12:49:08 - started process RUNCMD (11844)
05/10/2018 12:49:08 - ended process 0 (11844)
05/10/2018 12:49:08 - requesting resource ktealbak102-hcart-robot-tld-1
05/10/2018 12:49:08 - requesting resource @aaaae
05/10/2018 12:49:08 - reserving resource @aaaae
05/10/2018 12:49:09 - Error nbjm(pid=4540) NBU status: 96, EMM status: No media is available
05/10/2018 12:49:09 - Error nbjm(pid=4540) NBU status: 96, EMM status: No media is available
05/10/2018 12:49:09 - Error nbjm(pid=4540) NBU status: 96, EMM status: No media is available
05/10/2018 12:49:10 - end Duplicate; elapsed time: 0:00:02
unable to allocate new media for backup, storage unit has none available (96)
Will be waiting for help on this desperately.
Solved! Go to Solution.
10-11-2018 07:51 AM
10-05-2018 05:26 AM
Doublecheck that you have enough media in destination volume pool or in Scratch pool. Are there really some free media or partally full (Active) media. If you have Active Media only, check that retention in duplication command does not differ.
Also check if Volume Expiration date for tapes is not set and has not passed.
Verify that Netbackup Robot Inventory is up to date
Some changes in NetBackup perfromed before the error started to appear? Or HW problems which could have frozen the media?
regards
Michal
10-05-2018 07:19 AM
There have been issue in the past where your scratch pool can get messed up - run :
vmpool -list_scratch
This will list your scratch pool - verify it is what you expected.
You should check the HCART type to make sure you are requesting the correct tape/drive types.
10-05-2018 07:22 AM
10-09-2018 06:54 AM
You have received excellent advice here.
Did you manage to find the reason for status 96?
Another cmd report that you can run on a regular basis is available_media in ...\netbackup\bin\goodies.
If you have lots of media in the environment, redirect output to a .txt file in another folder.
Please let us know if you still need assistance.
10-11-2018 06:51 AM
Hello Everyone,
Sorry for the delay in response. I was told that the issue might be with SLP versioning. What will I have to check to confirm this.
10-11-2018 07:51 AM
10-17-2018 06:46 AM
Thank you for marking a Solution.
Could you please explain what the actual problem was and how you managed to fix it?
The beauty of a community forum such as this is that we share experience in order to assist others with similar issues.
12-04-2019 11:51 AM