01-15-2012 09:48 AM
Moved to new discussion from https://www-secure.symantec.com/connect/forums/emm-interface-initialization-failed-status-334-3
i have the same problem
but the nbdb_ping command showme the database is runing with out problem
C:\Program Files\Veritas\NetBackup\bin>nbdb_ping.exe
Database [NBDB] is alive and well on server [NB_xxxx]
in the aplication log of my windows 2008 server showme
Faulting application name: nbemm.exe, version: 7.0.2010.707, time stamp: 0x4c358660
Faulting module name: MSVCR80.dll, version: 8.0.50727.4940, time stamp: 0x4ca2b4dd
Exception code: 0xc000000d
Fault offset: 0x0000000000089120
Faulting process id: 0x1d48
Faulting application start time: 0x01ccd39a0900b185
Faulting application path: C:\Program Files\Veritas\NetBackup\bin\nbemm.exe
Faulting module path: C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\MSVCR80.dll
Report Id: 4fad640a-3f8d-11e1-bcc1-d485647b1a1c
01-15-2012 02:09 PM
If nbemm is crashing, I would probable recommend you contact NetBackup support.
But before that, verify you have page file properly configured. Meaning it should be set to Windows recommended value or have Windows manage the page file?
Verify you have more than 10% freespace on the drive that netbackup is installed.
We need to understand if the Enterprise Media Manager service will run for a while and then crash? Or does it crash upon startup?
I do not know about any issues with EMM crashing since 6.5.3.1.