cancel
Showing results for 
Search instead for 
Did you mean: 

ERR - Unable to NFS mount the required file system.

robson_correa1
Level 3

  Good morning!
  You can help me please?

I have the following problem:

I am backing up a client Wimdows 2012 r2 with police type Windows.

The backup is active director. 

Already released the following ports in the firewall rule: 710, 913,137,111,1039,1047,1048,2049,1039,1047,1048,613,111,7394,816,2049.

However the backup is not successful.
Failure to return below:

2/20/2015 10:32:23 AM - Error bpbrm(pid=11122) from client SRIG03.ig.corp: ERR - Unable to NFS mount the required file system.
2/20/2015 10:42:56 AM - Error bpbrm(pid=11122) from client SRIG03.ig.corp: ERR - Error encountered while attempting to get additional files for System State:\
2/20/2015 10:47:32 AM - Info bptm(pid=11134) waited for full buffer 17394 times, delayed 67340 times    
2/20/2015 10:47:38 AM - Info bptm(pid=11134) EXITING with status 0 <----------        
2/20/2015 10:47:38 AM - Info netbackup-media-3.adm.infra(pid=11134) StorageServer=PureDisk:netbackup-media-3.adm.infra; Report=PDDO Stats (multi-threaded stream used) for (netbackup-media-3.adm.infra): scanned: 7942728 KB, CR sent: 59110 KB, CR sent over FC: 0 KB, dedup: 99.3%, cache hits: 2188 (2.0%), rebased: 88 (0.1%)
2/20/2015 10:47:38 AM - Info bpbrm(pid=11122) validating image for client SRIG03.ig.corp        
2/20/2015 10:47:43 AM - Info bpbkar(pid=9776) done. status: 1: the requested operation was partially successful    
2/20/2015 10:47:43 AM - end writing; write time: 0:17:16
the requested operation was partially successful(1)

 My environment:

- Client: Windows 2008 R-2
- Type Police: Windows
- Medias: 7602 Linux - Redhat 6
- Master: 7602 Linux - Redhat 6

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

The backup is active director. 

Have you followed steps to configure NFS on the Windows Client?

The instructions in NetBackup Administrator's Guide, Volume I  for W2008 should work for W2012 as well:

p.817 Creating a policy that allows Active Directory granular restores  

The Network File System (NFS) must be installed on the media server and all Active Directory domain controllers or ADAM/LDS hosts.
See “About installing and configuring Network File System (NFS) for Active Directory Granular Recovery” on page 1160.
See “About configuring Services for Network File System (NFS) on Windows 2003 R2 SP2” on page 1176.
See “About configuring Services for Network File System (NFS) on Windows 2008 and Windows 2008 R2” on page 1168.

 

(Support for Active Directory Granular Restore on  Windows Server 2012 R2 is listed in NBU OS CL: http://www.symantec.com/docs/TECH76648  but unfortunately not covered in the manuals.)

View solution in original post

2 REPLIES 2

Nicolai
Moderator
Moderator
Partner    VIP   

How to use the 7.6.0.1 policy attribute, "Enable optimized backup of Windows deduplicated volumes"

http://www.symantec.com/docs/TECH216603

 

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

The backup is active director. 

Have you followed steps to configure NFS on the Windows Client?

The instructions in NetBackup Administrator's Guide, Volume I  for W2008 should work for W2012 as well:

p.817 Creating a policy that allows Active Directory granular restores  

The Network File System (NFS) must be installed on the media server and all Active Directory domain controllers or ADAM/LDS hosts.
See “About installing and configuring Network File System (NFS) for Active Directory Granular Recovery” on page 1160.
See “About configuring Services for Network File System (NFS) on Windows 2003 R2 SP2” on page 1176.
See “About configuring Services for Network File System (NFS) on Windows 2008 and Windows 2008 R2” on page 1168.

 

(Support for Active Directory Granular Restore on  Windows Server 2012 R2 is listed in NBU OS CL: http://www.symantec.com/docs/TECH76648  but unfortunately not covered in the manuals.)