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ERROR During Installation : : Installing PBX was unsuccessful

Pankaj_Narang
Level 2
Certified

Hi,

I am getting an error while installing NBU 7.6.0.1 on Linus SUSE 2.6.16.

Below is the log. Please help.

t01lgp00059:/var/tmp # tail -100 installpbx-5908-041516180416.log
[04-15-16-18:04:16] Version of installer script installpbx is 1.5.4.5
[04-15-16-18:04:16] Verifying that script is being run by root
[04-15-16-18:04:16] User verified
[04-15-16-18:04:16] Machine details
Linux t01lgp00059 2.6.16.60-0.62.1-smp #1 SMP Mon Apr 12 18:53:46 UTC 2010 x86_64 x86_64 x86_64 GNU/Linux
[04-15-16-18:04:16] Installation directory and list of files in it
/tmp/bp.51156/openv/netbackup/client/Linux/SuSE2.6.16
total 454144
-r-xr-xr-x 1 root bin   46033291 Apr 15 18:03 JRE.tar.gz
-r-xr-xr-x 1 root bin  209159423 Apr 15 18:03 NB-Java.tar.gz
-r-xr-xr-x 1 root bin    8388685 Apr 15 18:03 PBX.tar.gz
-r-xr-xr-x 1 root bin  154876020 Apr 15 18:03 client_bin.tar.gz
-r-xr-xr-x 1 root bin     102080 Apr 15 18:03 client_config
-r-xr-xr-x 1 root bin      92253 Apr 15 18:03 cp_to_client
-r-xr-xr-x 1 root bin      22841 Apr 15 18:03 extract_java
lrwxrwxrwx 1 root root        14 Apr 15 18:03 ftp_to_client -> install_client
-r-xr-xr-x 1 root bin      31453 Apr 15 18:03 install_client
-r-xr-xr-x 1 root bin      54437 Apr 15 18:03 installpbx
-r-xr-xr-x 1 root bin   11714679 Apr 15 18:03 nbcheck
-rw-r--r-- 1 root bin        633 Apr 15 18:03 nbj.conf
-r-xr-xr-x 1 root bin   33626016 Apr 15 18:03 pddeagent.tar.gz
-r-xr-xr-x 1 root bin      27733 Apr 15 18:03 pdinstall
lrwxrwxrwx 1 root root        14 Apr 15 18:03 sftp_to_client -> install_client
lrwxrwxrwx 1 root root        14 Apr 15 18:03 ssh_to_client -> install_client
-r-xr-xr-x 1 root bin     380396 Apr 15 18:03 tar
-r--r--r-- 1 root bin         29 Apr 15 18:03 version
[04-15-16-18:04:16] Checking for VRTSpbx
[04-15-16-18:04:16] rpm -qa | grep VRTSpbx
[04-15-16-18:04:17] VRTSpbx is not installed
[04-15-16-18:04:17] Preparing for package installation
[04-15-16-18:04:17] Checking whether required package tar ball is present...
[04-15-16-18:04:17] Required package tar ball PBX.tar.gz is present
[04-15-16-18:04:17] ********************************************************************************
[04-15-16-18:04:17] ***************************Present status of PBX installation*******************
[04-15-16-18:04:17] ********************************************************************************
[04-15-16-18:04:17] /opt/VRTSpbx/build_version is not present
[04-15-16-18:04:17] ********************************************************************************
[04-15-16-18:04:17] ps -ef | grep pbx
root      5908  5907  0 18:04 ?        00:00:00 /bin/sh ./installpbx -f PBX.tar.gz
root      6015  5908  0 18:04 ?        00:00:00 grep pbx
[04-15-16-18:04:17] ********************************************************************************
[04-15-16-18:04:17] /etc/vx/VxICS/icsul.conf is not present
[04-15-16-18:04:17] ********************************************************************************
[04-15-16-18:04:17] /etc/vx/VxICS/VxPBX.cfg is not present
[04-15-16-18:04:17] ***********************End present status of PBX installation*******************
[04-15-16-18:04:17] ********************************************************************************
[04-15-16-18:04:17] Removing temporary directory
[04-15-16-18:04:17] rm -rf /var/tmp/VRTSpbx_5908
[04-15-16-18:04:17] Creating temporary directory
[04-15-16-18:04:17] mkdir -p /var/tmp/VRTSpbx_5908
[04-15-16-18:04:17] Copying PBX.tar.gz to /var/tmp/VRTSpbx_5908
[04-15-16-18:04:17] Extracting /var/tmp/VRTSpbx_5908/PBX.tar.gz into /var/tmp/VRTSpbx_5908
[04-15-16-18:04:17] Please wait while installation is in progress...
[04-15-16-18:04:17] Installing/Upgrading private branch exchange on Linux
[04-15-16-18:04:17] Checking for the PBX process...
[04-15-16-18:04:17] PBX process is not running.
[04-15-16-18:04:17] rpm -U --nodeps --nopostun --nopreun /var/tmp/VRTSpbx_5908/VRTSpbx-1.5.4.0-0.SLES_x86_64.rpm

error: unpacking of archive failed on file /etc/vx/VxICS/VxPBX.cfg;57117371: cpio: mkdir failed - No such file or directory
[04-15-16-18:04:17] ERROR: Could not install VRTSpbx package
[04-15-16-18:04:17] Removing temporary directory
[04-15-16-18:04:17] rm -rf /var/tmp/VRTSpbx_5908
[04-15-16-18:04:17] installpbx exiting with return code: 1
[04-15-16-18:04:17] Please see installation log for more details
[04-15-16-18:04:17] Installation log located here: /var/tmp/installpbx-5908-041516180416.log
t

1 REPLY 1

Pankaj_Narang
Level 2
Certified

Please help