05-19-2014 03:54 AM
Hi All, This is just to share some information on an issue i faced this week.
My Filesystem backup in the client was running perfectly but my Exchange backup server was failing .
When we checked the eventviewer logs , It was found bpfis.exe crashed. and VSS were not stable. Rebooted the server , still same error.
We uninstalled and reinstalled the Client software in the client. Now the Error was different . Error 69.
Job Details :
5/17/2014 10:43:34 AM - Warning bpbrm(pid=14016) from client ESTGVMSP211: WRN - snapshot preparation successful, with the following condition: Exchange database <MAD_DAG01_DB082> is not mounted and cannot be backed up.
5/17/2014 10:43:34 AM - Warning bpbrm(pid=14016) from client ESTGVMSP211: WRN - snapshot preparation successful, with the following condition: At least one of the Exchange databases in <MAD_DAG01_DB082> cannot be backed up because the database is not mounted.
5/17/2014 10:43:45 AM - Info bpfis(pid=8168) done. status: 1
5/17/2014 10:43:45 AM - end Create Snapshot; elapsed time: 00:02:01
5/17/2014 10:43:49 AM - end writing
Status 1
5/17/2014 10:43:49 AM - end Unknown Type, Create Snapshot; elapsed time: 00:02:10
5/17/2014 10:43:49 AM - begin Unknown Type, Stop On Error
Status 0
5/17/2014 10:43:49 AM - end Unknown Type, Stop On Error; elapsed time: 00:00:00
5/17/2014 10:43:49 AM - begin Unknown Type, Delete Snapshot On Exit
5/17/2014 10:43:49 AM - begin Unknown Type, Delete Snapshot On Exit
5/17/2014 10:43:50 AM - started process bpbrm (8060)
5/17/2014 10:44:02 AM - end writing
Status 0
5/17/2014 10:44:02 AM - end Unknown Type, Delete Snapshot On Exit; elapsed time: 00:00:13
Status 69
5/17/2014 10:44:02 AM - end Unknown Type, Delete Snapshot On Exit; elapsed time: 00:00:13
invalid filelist specification(69)
We checked and found We had installed the client software with the account which didnt have permission to Exchange server .
We changed the Login account in the client services for useraccount having access to Exchange server and reran the backup .
Backup Completed successfully.
Cheers.!!!