cancel
Showing results for 
Search instead for 
Did you mean: 

Error 13: Socket Read Timeout - Microsoft Exchange Server backup failure. bpfis.exe crashed

Sheikriz
Level 2

Hi All, This is just to share some information on an issue i faced this week. 

My Filesystem backup in the client was running perfectly but my Exchange backup server was failing . 

When we checked the eventviewer logs , It was found bpfis.exe crashed. and VSS were not stable. Rebooted the server , still same error.

 

We uninstalled and reinstalled the Client software in the client. Now the Error was different . Error 69.

 

Job Details :

5/17/2014 10:43:34 AM - Warning bpbrm(pid=14016) from client ESTGVMSP211: WRN - snapshot preparation successful, with the following condition: Exchange database <MAD_DAG01_DB082> is not mounted and cannot be backed up.
5/17/2014 10:43:34 AM - Warning bpbrm(pid=14016) from client ESTGVMSP211: WRN - snapshot preparation successful, with the following condition: At least one of the Exchange databases in <MAD_DAG01_DB082> cannot be backed up because the database is not mounted.
5/17/2014 10:43:45 AM - Info bpfis(pid=8168) done. status: 1          
5/17/2014 10:43:45 AM - end Create Snapshot; elapsed time: 00:02:01
5/17/2014 10:43:49 AM - end writing
Status 1
5/17/2014 10:43:49 AM - end Unknown Type, Create Snapshot; elapsed time: 00:02:10
5/17/2014 10:43:49 AM - begin Unknown Type, Stop On Error
Status 0
5/17/2014 10:43:49 AM - end Unknown Type, Stop On Error; elapsed time: 00:00:00
5/17/2014 10:43:49 AM - begin Unknown Type, Delete Snapshot On Exit
5/17/2014 10:43:49 AM - begin Unknown Type, Delete Snapshot On Exit
5/17/2014 10:43:50 AM - started process bpbrm (8060)
5/17/2014 10:44:02 AM - end writing
Status 0
5/17/2014 10:44:02 AM - end Unknown Type, Delete Snapshot On Exit; elapsed time: 00:00:13
Status 69
5/17/2014 10:44:02 AM - end Unknown Type, Delete Snapshot On Exit; elapsed time: 00:00:13
invalid filelist specification(69)

 

We checked and found We had installed the client software with the account which didnt have permission to Exchange server .

We changed the Login account in the client services for useraccount having access to Exchange server and reran the backup .

Backup Completed successfully.

 

Cheers.!!!

 

0 REPLIES 0