β03-30-2011 07:28 AM
I've just installed a new media server (Windows 2008, Netbackup 6.5.4) and I am getting the following error when trying to run a backup:
Error nbjm(pid=4392) NBU status: 159, EMM status: Server is not licensed for Remote Client Option
licensed use has been exceeded(159)
Below is the Policy that is causing the issue:
Policy Name: TEDC-P3-DC
Options: 0x0
template: FALSE
c_unused1: ?
Names: (none)
Policy Type: MS-Windows-NT (13)
Active: yes
Effective date: 03/30/2011 14:28:44
Client Compress: no
Follow NFS Mnts: no
Backup netwrk drvs:no
Collect TIR info: no
Mult. Data Stream: yes
Perform Snapshot Backup: no
Snapshot Method: (none)
Snapshot Method Arguments: (none)
Perform Offhost Backup: no
Backup Copy: 0
Use Data Mover: no
Data Mover Type: 2
Use Alternate Client: no
Alternate Client Name: (none)
Use Virtual Machine: 0
Hyper-V Server Name: (none)
Enable Instant Recovery: no
Policy Priority: 0
Max Jobs/Policy: Unlimited
Disaster Recovery: 0
Collect BMR Info: no
Keyword: (none specified)
Data Classification: -
Residence is Storage Lifecycle Policy: no
Client Encrypt: no
Checkpoint: no
Residence: tedc-isec-bak1-hcart2-robot-tld-0
Volume Pool: TEDC-P3
Server Group: *ANY*
Granular Restore Info: no
Generation: 3
Client/HW/OS/Pri: tedc-p3-DC01 PC Windows2008 0 0 0 0 ?
Include: C:\
Include: E:\
Include: Shadow Copy Components:\
Schedule: Weekly_Full
Type: FULL (0)
Calendar sched: Enabled
Tuesday, Week 1
Tuesday, Week 2
Tuesday, Week 3
Tuesday, Week 4
Tuesday, Week 5
Maximum MPX: 8
Synthetic: 0
PFI Recovery: 0
Retention Level: 4 (2 months)
u-wind/o/d: 0 0
Incr Type: DELTA (0)
Alt Read Host: (none defined)
Max Frag Size: 0 MB
Number Copies: 1
Fail on Error: 0
Residence: (specific storage unit not required)
Volume Pool: (same as policy volume pool)
Server Group: (same as specified for policy)
Residence is Storage Lifecycle Policy: 0
Daily Windows:
Day Open Close W-Open W-Close
Sunday 000:00:00 000:00:00
Monday 000:00:00 000:00:00
Tuesday 019:00:00 028:00:00 067:00:00 076:00:00
Wednesday 000:00:00 000:00:00
Thursday 000:00:00 000:00:00
Friday 000:00:00 000:00:00
Saturday 000:00:00 000:00:00
Schedule: Incr
Type: INCR (1)
Calendar sched: Enabled
Sunday, Week 1
Monday, Week 1
Wednesday, Week 1
Thursday, Week 1
Friday, Week 1
Saturday, Week 1
Sunday, Week 2
Monday, Week 2
Wednesday, Week 2
Thursday, Week 2
Friday, Week 2
Saturday, Week 2
Sunday, Week 3
Monday, Week 3
Wednesday, Week 3
Thursday, Week 3
Friday, Week 3
Saturday, Week 3
Sunday, Week 4
Monday, Week 4
Wednesday, Week 4
Thursday, Week 4
Friday, Week 4
Saturday, Week 4
Sunday, Week 5
Monday, Week 5
Wednesday, Week 5
Thursday, Week 5
Friday, Week 5
Saturday, Week 5
Maximum MPX: 8
Synthetic: 0
PFI Recovery: 0
Retention Level: 1 (2 weeks)
u-wind/o/d: 0 0
Incr Type: DELTA (0)
Alt Read Host: (none defined)
Max Frag Size: 0 MB
Number Copies: 1
Fail on Error: 0
Residence: (specific storage unit not required)
Volume Pool: (same as policy volume pool)
Server Group: (same as specified for policy)
Residence is Storage Lifecycle Policy: 0
Daily Windows:
Day Open Close W-Open W-Close
Sunday 019:00:00 028:00:00 019:00:00 028:00:00
Monday 019:00:00 028:00:00 043:00:00 052:00:00
Tuesday 000:00:00 000:00:00
Wednesday 019:00:00 028:00:00 091:00:00 100:00:00
Thursday 019:00:00 028:00:00 115:00:00 124:00:00
Friday 019:00:00 028:00:00 139:00:00 148:00:00
Saturday 019:00:00 028:00:00 163:00:00 172:00:00 004:00:00
I pretty sure the license key I have put in is correct. Any ideas on what it could be?
Solved! Go to Solution.
β03-30-2011 07:37 AM
STATUS CODE 159: Master or Media server backups are failing with "Server is not licensed for Remote Client Option"
http://www.symantec.com/business/support/index?page=content&id=TECH66561
I'm sure similar queries have been posted before ... will have a look & post back.
***EDIT***
As promised - similar posts with (in the main) identical resolutions:
https://www-secure.symantec.com/connect/forums/server-not-licensed-remote-client-option
https://www-secure.symantec.com/connect/forums/netbackup-7-backup-vms-vmware-emm-status-server-not-licensed-remote-client-option-licensed-us
https://www-secure.symantec.com/connect/forums/licensing-problems-after-install-nbu-701-media-server
plus
https://www-secure.symantec.com/connect/forums/server-not-licensed-remote-client-option2063
β03-30-2011 07:37 AM
STATUS CODE 159: Master or Media server backups are failing with "Server is not licensed for Remote Client Option"
http://www.symantec.com/business/support/index?page=content&id=TECH66561
I'm sure similar queries have been posted before ... will have a look & post back.
***EDIT***
As promised - similar posts with (in the main) identical resolutions:
https://www-secure.symantec.com/connect/forums/server-not-licensed-remote-client-option
https://www-secure.symantec.com/connect/forums/netbackup-7-backup-vms-vmware-emm-status-server-not-licensed-remote-client-option-licensed-us
https://www-secure.symantec.com/connect/forums/licensing-problems-after-install-nbu-701-media-server
plus
https://www-secure.symantec.com/connect/forums/server-not-licensed-remote-client-option2063
β03-30-2011 08:09 AM
Thanks Andy. I'd missed a license key out. All sorted now