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Error 1935

Shamin23
Level 3

@Marianne Hi,

I am trying to install Netbackup8.0 agent on windows server 2012 R2 Stanadard, but its giving me an error as atatched .

Product: Veritas NetBackup Client -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64"'. Please refer to Help and Support for more information. HRESULT: 0x800736B3. assembly interface: IAssemblyCacheItem, function: Commit, component: {844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E}

I checked the windows module installer service is Enabled and set to manual.

Please help me to resolve the issue

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

About the installation error:
This is a Microsoft error, not NBU.
I do not have any Microsoft skills, sorry...

I see that Google finds a number of articles when I type the following in Google:

Veritas NetBackup Client -- Error 1935

Please have a look and see if any of the links are helpful?
There are other suggestions apart from "Windows Modules Installer" issue.

View solution in original post

2 REPLIES 2

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

@Shamin23 

I found your NetBackup query in the Veritas Support User Experience forum and moved it here, to the NetBackup forum.

Please bookmark this page: https://vox.veritas.com/t5/NetBackup/bd-p/netbackup

Please do not post product-related queries in the 'user experience' forum. Nobody is checking that particular forum on a regular basis.

If you look under 'About this forum', you will see the following:

This category is for customers and partners to help us design and improve our Support offerings and user experiences.

This is not intended for providing Support to customers and partners. Please use our Veritas Support website for that.

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

About the installation error:
This is a Microsoft error, not NBU.
I do not have any Microsoft skills, sorry...

I see that Google finds a number of articles when I type the following in Google:

Veritas NetBackup Client -- Error 1935

Please have a look and see if any of the links are helpful?
There are other suggestions apart from "Windows Modules Installer" issue.