Hello People
Thanks everybody for help me, I call Symantec for support about this. I receive a step by step check list for complete a Full SharePoint Backup. This fix my error.
Here the Check list:
1. NetBackup Client version 6.5.5 is installed on all servers in the SharePoint farm, even SQL backend. (The SQL Server is part of the SharePoint farm)
2. The NetBackup Client service is being started by a Domain Account
3. The domain account in Step 2 has the following privileges and permissions:
a. "Replace a process level token" and "Debug Programs" (Administrator Tools - Local Security Policy - Local Policies - User Rights Assignment) for all servers in the Sharepoint farm, backend SQL included.
b. Local Administrator rights on all servers in the SharePoint farm.
c. Within Sharepoint Central Administrator, the Domain Account is specified as a SharePoint Administrator
d. The System Administrator role on the SQL Server for the SharePoint databases.
4. At a minimum, you must have .NET Framework 3.5 installed on all members of the Sharepoint Farm.
5. Under Host Properties - Clients on the Master server, under the Windows Client - SharePoint section, make sure that the Domain Account from step 2 is specified there, with the syntax as follows: DOMAIN\Username (not just the Username). Do this for every member of the SharePoint farm!
6. In the policy, the client selection is a Front End Web server for the Sharepoint portal. The backup selection for your first policy should be: "Microsoft SharePoint Resources:\"
7. Create a "beds" directory under <install path>\netbackup\logs\ on each of the SharePoint farm servers (SQL included)
8. From the Front End web server specified in the policy, open the NetBackup Backup, Archive, and Restore (BAR) GUI. You should be able to see Microsoft SharePoint Resources objects there.
9. Under Host Properties - Master Server, there is a Sharepoint Hosts section. For the first field, put in the name of the Front end server in the Sharepoint policy, and in the 2nd field, the name of the SQL server hosting the Sharepoint databases.
For setting up GRT backups of SharePoint, the Media server (if it is a Windows box) and the SQL server need to be running Windows 2003 R2 (or greater) with the following hotfix applied:
http://support.microsoft.com/kb/947186
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