Error 2810 & 5 when recovery exchange 2010 items using GRT

Hello, when I try to recovery message item from full backup I get error 2810. I restore using GRT.

31.12.2015 10:54:41 - begin Restore
31.12.2015 10:54:45 - restoring image krs-vsnk-dag01_1451474113
31.12.2015 10:54:45 - requesting resource @aaaao
31.12.2015 10:54:46 - granted resource MediaID=@aaaao;DiskVolume=Boost_backup0;DiskPool=DDBoost_pool_FC;Path=Boost_backup0;StorageServer=DF...
31.12.2015 10:54:47 - Info bprd(pid=6452) Restoring from copy 1 of image created 12/30/15 18:15:13
31.12.2015 10:54:52 - Info bpbrm(pid=836) KRS-VSNK-CAS01.test.local is the host to restore to
31.12.2015 10:54:53 - Info bpbrm(pid=836) reading file list from client
31.12.2015 10:54:54 - connecting
31.12.2015 10:54:54 - Info bpbrm(pid=836) start nbfsd on client
31.12.2015 10:54:55 - Info bpbrm(pid=836) start nbgre on client
31.12.2015 10:54:59 - Info tar32(pid=0) Restore started
31.12.2015 10:54:59 - connected; connect time: 00:00:05
31.12.2015 10:55:04 - Info tar32(pid=0) done. status 13
31.12.2015 10:55:07 - restored image krs-vsnk-dag01_1451474113 - (file read failed(13)); restore time 00:00:22
31.12.2015 10:55:07 - Info tar32(pid=0) done. status: 13
31.12.2015 10:55:07 - Info tar32(pid=0) done. status: 13: file read failed
31.12.2015 10:55:07 - Error bpbrm(pid=836) client restore EXIT STATUS 13: file read failed
31.12.2015 10:55:10 - end Restore; elapsed time: 00:00:29
MS-Exchange-Server policy restore error(2810)

Config:

Exchange 2010

2 server krs-vsnk-mbx1n1.test.local, krs-vsnk-mbx1n2.test.local in DAG - krs-vsnk-dag01.test.local

2 server krs-vsnk-msg01.test.local, krs-vsnk-msg02.test.local in CAS - krs-vsnk-cas01.test.local

NetBackup 7.5.0.6

master - as461510.vsnk.local

media - as461504.vsnk.local

2 Replies

Re: Error 2810 & 5 when recovery exchange 2010 items using GRT

Not sure why we have not seen this post before...

We see that this a DAG backup that is getting restored to KRS-VSNK-CAS01.test.local.

We see in Job details that tar32 on the client is failing with status 13.

Do you have tar log on client KRS-VSNK-CAS01.test.local? 

Highlighted

Re: Error 2810 & 5 when recovery exchange 2010 items using GRT

Refer : https://www.veritas.com/community/blogs/restore-exchange-full-backup-differential-incremental-recovery-storage-group-alternate-exchang