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Error 6 : the archive failed to back up the requested files

 
Hello everyone,
   
      I have the following error in netbackup , error 6 , realized connection tests with my VM 's and are all ok , I would like to know what other possible solutions.

tks

 

System Linux. 

 

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19/03/2016 09:10:48 - Info bpbrm(pid=10529) rimtaptrain015 is the host to backup data from     
19/03/2016 09:10:48 - Info bpbrm(pid=10529) reading file list for client        
19/03/2016 09:10:48 - Info bpbrm(pid=10529) starting bpbkar on client         
19/03/2016 09:10:48 - Info bpbkar(pid=17198) Backup started           
19/03/2016 09:10:48 - Info bpbrm(pid=10529) bptm pid: 10551          
19/03/2016 09:10:49 - Info bptm(pid=10551) start            
19/03/2016 09:10:49 - Info bptm(pid=10551) using 1048576 data buffer size        
19/03/2016 09:10:49 - Info bptm(pid=10551) setting receive network buffer to 1048576 bytes      
19/03/2016 09:10:49 - Info bptm(pid=10551) using 128 data buffers         
19/03/2016 09:10:50 - Info bptm(pid=10551) start backup           
19/03/2016 09:10:53 - Error bpbrm(pid=10529) from client rimtaptrain015: ERR - Error opening the snapshot disks using given transport mode: san Status 23
19/03/2016 09:10:54 - Critical bpbrm(pid=10529) from client rimtaptrain015: FTL - cleanup() failed, status 6    
19/03/2016 09:10:58 - Info bptm(pid=10551) backup child process is pid 10576       
19/03/2016 09:10:59 - Info bptm(pid=10551) waited for full buffer 0 times, delayed 0 times    
19/03/2016 09:10:59 - Info bptm(pid=10551) EXITING with status 90 <----------        
19/03/2016 09:11:00 - Info r-bkpmedia01(pid=10551) StorageServer=PureDisk:r-bkpmedia01; Report=PDDO Stats for (r-bkpmedia01): scanned: 3 KB, CR sent: 0 KB, CR sent over FC: 0 KB, dedup: 100.0%, cache disabled
19/03/2016 09:11:01 - Info bpbkar(pid=0) done. status: 6: the backup failed to back up the requested files 
19/03/2016 09:26:30 - Info nbjm(pid=41684) starting backup job (jobid=4276981) for client rimtaptrain015, policy MATRIZ_VMWARE_SEXTA_FEIRA, schedule Full  
19/03/2016 09:26:30 - estimated 0 Kbytes needed
19/03/2016 09:26:30 - Info nbjm(pid=41684) started backup (backupid=rimtaptrain015_1458390390) job for client rimtaptrain015, policy MATRIZ_VMWARE_SEXTA_FEIRA, schedule Full on storage unit R-BKPMEDIA01-STU-MSDP-DISK using backup host r-bkpmedia02
19/03/2016 09:26:32 - started process bpbrm (10529)
19/03/2016 09:26:35 - connecting
19/03/2016 09:26:35 - connected; connect time: 0:00:00
19/03/2016 09:26:45 - begin writing
19/03/2016 09:26:48 - end writing; write time: 0:00:03
the backup failed to back up the requested files (6)

1 Reply
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This is the actual backup

This is the actual backup error : "Error opening the snapshot disks using given transport mode: san Status 23". Have you checked and confirmed that datastore are zoned and lun assignment is correct for this backup host? Your backup host and media server seem to be 2 different media servers. Any reason for that?