08-12-2015 02:21 AM
we seem to be getting this message suddenly on our backups .
ERR - Unable to backup System State or Shadow Copy. Please check the state of VSS and associated Writers.ERR - Unable to backup System State or Shadow Copy. Please check the state of VSS and associated Writers.INF - Estimate:-1 -1
Error : 69: invalid filelist specification
We have the policy set to backup all local drives and exclue Shadow Copy Components:\* and System State:\*
All the data disks backup succesfully ok
Any ideas how to get rid of the
Solved! Go to Solution.
08-14-2015 12:35 AM
Looks like a reboot of the server solved the issue
Thanks for all your help guys
08-12-2015 02:34 AM
Please check the state of VSS and associated Writers
Have you done so?
What do these commands show?
vssadmin list writers
and
vssadmin list providers
See :
How to verify Windows Open File Backup operation using VSSADMIN and BPFIS before contacting Symantec Technical Support
http://www.symantec.com/docs/TECH47808
Please also tell us which OS on the client and NBU version and patch level.
08-12-2015 02:39 AM
Yes i have checked state of VSS and associated Writers and all is fine also looked at
https://support.symantec.com/en_US/article.TECH206217.html
the bigest data volume is 500GB
08-12-2015 03:04 AM
Error 69 on all backups? Or just the backups from one policy? If just one policy, check the "Policy type" in the backup policy front screen/header, is the "Policy type" still "MS-Windows" ?
08-12-2015 03:32 AM
vssadmin list writers shows a bunch of writers all stable and No error on last error
vssadmin list providers shows Microsoft software shadow copy provider 1.0 version 1.0.0.7
The error is for just one server in a policy all other servers in the policy are fine .
I have sheduled a reboot fo the server tonight before the daily backup is run
The server is running windows 2008 R2 and on NBU 7.6.0.4
08-14-2015 12:35 AM
Looks like a reboot of the server solved the issue
Thanks for all your help guys