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Error 83 while restore -- media open error(83)

Zahid_Haseeb
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Environment

NBU Master/Media Server 7.5.0.3 (32bit)

OS = Windows 2003 SP2 (32bit)

Tape Drive = Standalone Tape Drive

 

Activity Monitor

5/8/2013 11:57:24 AM - begin Restore
5/8/2013 11:57:25 AM - restoring image tech-server1_1367557800
5/8/2013 11:57:25 AM - Info bprd(pid=2868) Restoring from copy 1 of image created 05/03/13 10:10:00    
5/8/2013 11:57:51 AM - Info bpbrm(pid=940) XXX.NBU.COM is the host to restore to      
5/8/2013 11:57:54 AM - Info bpbrm(pid=940) reading file list from client        
5/8/2013 11:57:55 AM - connecting
5/8/2013 11:57:55 AM - Info bpbrm(pid=940) starting bptm           
5/8/2013 11:58:00 AM - Info tar32(pid=3884) Restore started           
5/8/2013 11:58:00 AM - connected; connect time: 00:00:05
5/8/2013 11:58:00 AM - Info bptm(pid=3684) start            
5/8/2013 11:58:00 AM - started process bptm (3684)
5/8/2013 11:58:00 AM - Info bpdm(pid=3684) reading backup image          
5/8/2013 11:58:01 AM - Info bptm(pid=3684) using 30 data buffers         
5/8/2013 11:58:01 AM - Info bptm(pid=3684) spawning a child process         
5/8/2013 11:58:01 AM - Info bptm(pid=3684) child pid: 3320          
5/8/2013 11:58:01 AM - Critical bptm(pid=3684) sts_get_lsu_prop_byname on LSU E:\Backups\CRM failed: 2060013 no more entries    
5/8/2013 11:58:01 AM - Info bptm(pid=3320) start            
5/8/2013 11:58:01 AM - Critical bptm(pid=3684) Invalid storage device: E:\Backups\CRM no more entries      
5/8/2013 11:58:01 AM - Critical bptm(pid=3684) failure to open disk at path E:\Backups\CRM: plug-in reports error 2060013  
5/8/2013 11:58:01 AM - Info bptm(pid=3684) EXITING with status 83 <----------        
5/8/2013 11:58:01 AM - started process bptm (3320)
5/8/2013 11:58:03 AM - Error bptm(pid=3320) The following files/folders were not restored:       
5/8/2013 11:58:07 AM - Error bptm(pid=3320) UTF - /Z/Source Code/CRM/         
5/8/2013 11:58:07 AM - Error bptm(pid=3320) UTF - /Z/Source Code/CRM/data/         
5/8/2013 11:58:07 AM - Error bptm(pid=3320) UTF - /Z/Source Code/CRM/data/a/         
5/8/2013 11:58:07 AM - Error bptm(pid=3320) UTF - /Z/Source Code/CRM/data/a/aaaaaaaa         
5/8/2013 11:58:07 AM - Error bptm(pid=3320) UTF - /Z/Source Code/CRM/data/a/aaaaaaaa.a         
5/8/2013 11:58:07 AM - Error bptm(pid=3320) UTF - /Z/Source Code/CRM/data/a/aabaaaaa         
5/8/2013 11:58:08 AM - Error bptm(pid=3320) UTF - /Z/Source Code/CRM/data/a/aabaaaaa.a         
5/8/2013 11:58:08 AM - Error bptm(pid=3320) UTF - /Z/Source Code/CRM/data/a/aacaaaaa         
5/8/2013 11:58:08 AM - Error bptm(pid=3320) UTF - /Z/Source Code/CRM/data/a/aacaaaaa.a         
5/8/2013 11:58:08 AM - Error bptm(pid=3320) UTF - /Z/Source Code/CRM/data/a/aadaaaaa         
5/8/2013 11:58:08 AM - Error bptm(pid=3320) more than 10 files were not restored, remaining ones are shown in the progress log.
5/8/2013 11:58:20 AM - Info tar32(pid=3884) done. status: 83: media open error       
5/8/2013 11:58:20 AM - Error bpbrm(pid=940) client restore EXIT STATUS 83: media open error     
5/8/2013 11:58:20 AM - restored image tech-server1_1367557800 - (media open error(83)); restore time 00:00:55
5/8/2013 11:58:21 AM - end Restore; elapsed time: 00:00:57
media open error(83)

1 ACCEPTED SOLUTION

Accepted Solutions

Marianne
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You are trying to restore from DSU: E:\Backups\CRM

A couple of days ago you used Media Host Override option to force restore to remote site:
https://www-secure.symantec.com/connect/forums/awaiting-resource-a00013-pending-request-has-been-gen...

If the entry is still present, NBU is looking for the DSU on the remote site.

View solution in original post

4 REPLIES 4

Marianne
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You are trying to restore from DSU: E:\Backups\CRM

A couple of days ago you used Media Host Override option to force restore to remote site:
https://www-secure.symantec.com/connect/forums/awaiting-resource-a00013-pending-request-has-been-gen...

If the entry is still present, NBU is looking for the DSU on the remote site.

Zahid_Haseeb
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Thanks Marianne ....Cant we do this Automatic ?

Zahid_Haseeb
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Thanks Marianne. Marking your post as Solution and thumb too ;)

 

Marianne
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Nothing Automatic about this - it's a manual setting. You need to remember to remove the setting when restore is done.

The alternative to Media Host override is to assign the media ownership to restore server:

bpmedia -m <media-id> -newserver <new-server>