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Error 87 after DD OS Upgrade

mansoor_sheik
Level 6
Certified

EMC Data Domain Firmware 5.2 Version is EOSL ( End of Support Life ) by Dec 2015  and EMC provided upgrade pack to 5.4. We have perfromed the Firmware Upgrade in Data Domain. Firmware Upgraded successfully  and initiated backup to check the same. We found all the backup failed with Status 87.

Opened a call with EMC and EMC suggested to upgrade the OST plugin in the Master/Media server's from 2.3.3.4-266049 to 3.0.1.0-451885. After which Backup completed successfully.

3 REPLIES 3

RiaanBadenhorst
Moderator
Moderator
Partner    VIP    Accredited Certified

Thanks for sharing your tip.

GulzarShaikhAUS
Level 6
Partner Accredited Certified

Thanks Mansoor for sharing

teiva-boy
Level 6

Rule of thumb with EMC I've found is 0.2 releases is what they support.  It's also the rule of thumb for backwards compatibility for replication.  This seems to apply to many of their products...