Friends,
In our netbackup environment we are getting the error status code 98 for backup's very frequently.
NBU Server OS: HP-UX
NBU Version: NBU 6.0 MP6
Tape Library : STK SL8500
Check drive status seems to be fine. It doesn't have any pending status also and volume pools are also set to any host.
bptm logs:
# more log.102009 | grep 'error requesting media' | more
04:32:36.787 [21545] <2> set_job_details: LOG 1256031156 16 bptm 21545 error requesting media, TpErrno = Robot operation failed
04:32:37.756 [21545] <16> mount_open_media: error requesting media, TpErrno = Robot operation failed
05:35:29.561 [4588] <2> set_job_details: LOG 1256034929 16 bptm 4588 error requesting media, TpErrno = Robot operation failed
05:35:29.941 [4588] <16> mount_open_media: error requesting media, TpErrno = Robot operation failed
06:37:22.601 [15486] <2> set_job_details: LOG 1256038642 16 bptm 15486 error requesting media, TpErrno = Robot operation failed
06:37:22.961 [15486] <16> mount_open_media: error requesting media, TpErrno = Robot operation failed
12:31:34.172 [10591] <2> set_job_details: LOG 1256059894 16 bptm 10591 error requesting media, TpErrno = Robot operation failed
12:31:34.574 [10591] <16> mount_open_media: error requesting media, TpErrno = Robot operation failed
17:21:41.412 [299] <2> set_job_details: LOG 1256077301 16 bptm 299 error requesting media, TpErrno = Robot operation failed
17:21:41.777 [299] <16> mount_open_media: error requesting media, TpErrno = Robot operation failed
18:44:31.216 [21433] <2> set_job_details: LOG 1256082271 16 bptm 21433 error requesting media, TpErrno = Robot operation failed
18:44:31.587 [21433] <16> mount_open_media: error requesting media, TpErrno = Robot operation failed
Could you pls share with ur suggestions on this to resolve as i need to be addressed this issue on urgent.?
Sankar.G