11-25-2013 07:15 PM
hi everyone i have a problem with win client restore
A error occured when i bmr restore a win client Error V-123-49 Operation failed(Status 114)
Here is my context:
NBU Master server 7.5 (Suse 11 sp1_x64)
NBU client 7.5 (win2008 standard x64)
BMR backup client ok
bmrd log
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11-25-2013 08:12 PM
Article URL http://www.symantec.com/docs/TECH68714
... if the license key is not expired, try restarting the service to see if BMR functionality is returned.
11-25-2013 08:19 PM
11-27-2013 01:08 AM
can you try restoring c:\program files\veritas\netbackup\baremetal\client\data\bundle.dat file from the specific backup job (where you are trying PIT) using netbackup restore GUI.
Then try below command to see if bmrimport is working properly for it manually using BMRS command.
bmrs -o import -r config -path {full path of the restored bundle.dat}
Check if this works.
Thanks.
Mandar
11-27-2013 02:18 AM
i copy the c:\program files\veritas\netbackup\baremetal\client\data\bundle.dat file to the master server /tmp
and run the command it seems works.
11-27-2013 10:38 PM
Can you please check bmrd.log enabled with debug level 6 generated either after running or trying PIT using GUI.
bmrs -o retrieve -r config -client nc-128.1.100.154 -destination config_test -epochenddate 1385542990
What error do you see in this log?
Thanks.
Mandar
11-27-2013 10:42 PM
Ohhh I missed that you already provided the error log.
11/25/13 18:04:57.187 V-128-906 [ImportCfg.cpp:ImportConfig()] Unable to extract either ./bmrcli.xml or bmrcli.xml file from bundle. Cannot import.
As you correctly anticipated this issue seems related to cross client master platforms esp win-lin where bundle.dat file conversion is failing.
I believe there was already an escalation reported on this problem. I would recommend you to open a support case with syamntec to get the engineering binary as a solution.
Thanks.
Mandar